One way to do this is to set up this LiveAgent - Autopilot integration. It will automatically create a Autopilot contact for new LiveAgent tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Autopilot contacts for every LiveAgent ticket is a great place to start.