If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Bitrix24. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Bitrix24 integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Bitrix24.
This makes it easy to keep track of your support tickets and contacts in one place.
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Bitrix24
Bitrix24 provides businesses with an integrated suite of tools for team collaboration and project management, as well as professional CRM and business analytics. Amplify your productivity and improve your profitability!
LiveAgent helps you improve your customer service and reduce costs. With LiveAgent, you can monitor and engage with customers through multiple channels - social media, the web, email, or phone.