If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Concord. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Concord integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Concord.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Concord or LiveAgent With 1400+ Other Apps
Concord
Concord CRM is a self-hosted deal management CRM that helps close deals faster with customizable pipeline management and tailored win probabilities. Easy-to-use, affordable, it is the perfect solution for streamlining your sales process.
LiveAgent helps you improve your customer service and reduce costs. With LiveAgent, you can monitor and engage with customers through multiple channels - social media, the web, email, or phone.