Create Trello card for new Zendesk ticket
Zendesk + Trello Integration
Trello + Zendesk Integration
Connect Trello to Zendesk in 1 click
Free forever.Use premium features free for 14 days.1.
Card is created in Trello- Card is moved to list in Trello Instant
- Card is updated in Trello Instant
- Comment is added to a card in Trello
- Card is archived in Trello
- Label is added to card in Trello Instant
- Notification is created in Trello
- Checklist is created in Trello
- Activity is created in Trello Instant
- Member is added to card in Trello
- Board is added in Trello
- Label is created in Trello
- Attachments is added to card in Trello
- List is created in Trello
Ticket is created in Zendesk- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
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Who Is This Integration For?
Project Managers
Customer Support Teams
Product Development Teams
Operations Managers
Marketing Teams
Project Managers
Project managers often struggle to keep team communication in sync with task updates in different tools. They use Trello for project tracking and Zendesk for communication, creating a disconnect between task events and customer feedback.
Customer Support Teams
Customer support teams face challenges in keeping track of their tasks related to customer requests. They use Zendesk for managing tickets and Trello for tracking internal workflows, leading to miscommunications and missed updates.
Product Development Teams
Product development teams find it hard to align task management with customer feedback. They need a streamlined way to ensure feature requests from Zendesk tickets are reflected in their Trello sprints.
Operations Managers
Operations managers have difficulty in monitoring service issues reported via Zendesk and aligning them with their team’s task priorities in Trello, causing delays in resolutions.
Marketing Teams
Marketing teams need to ensure that customer feedback and inquiries tracked in Zendesk are addressed in their promotional campaigns managed via Trello. The lack of integration hampers their ability to be agile and responsive.
What Can You Automate With Trello + Zendesk
Create Trello cards from Zendesk tickets
Automatically make a Trello card every time a new ticket is created in Zendesk. This helps you manage tasks related to customer issues right from your project board, ensuring nothing slips through the cracks.
Update Zendesk tickets with task progress
With every Trello card status change, send a quick update to the corresponding Zendesk ticket. This keeps your customer support team informed about the task's progress without manual updates.
Alert team in Trello when a Zendesk ticket is marked urgent
Trigger a custom alert in Trello when a Zendesk ticket's priority changes to urgent. This ensures that high-priority customer issues are immediately visible to your project team.
Add comments to Zendesk tickets from Trello
Post a comment to a Zendesk ticket directly from Trello whenever a task-related update occurs. Stay on top of customer interactions without leaving your project management tool.
Sync Trello checklist items with Zendesk task progress
As you check off items in a Trello checklist, send updates to related Zendesk tasks. This gives your support team real-time visibility into project completion status tied to customer requests.
And much more...
Top 10 Most Popular Trello Automations from
Integrately Community
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Top 10 Most Popular Zendesk Automations from
Integrately Community
Most popular
01
Create Zendesk ticket for new Elementor Forms form submission
02
Create Notion database item for new Zendesk ticket
03
Send Telegram message for new Zendesk ticket
04
Send WhatsApp message for new Zendesk ticket
05
Create Zendesk ticket for new WPForms form submission
Most popular
01
Create Zendesk ticket for new Elementor Forms form submission
02
Create Notion database item for new Zendesk ticket
03
Send Telegram message for new Zendesk ticket
04
Send WhatsApp message for new Zendesk ticket
05
Create Zendesk ticket for new WPForms form submission
06
Create Zendesk ticket for new Survey Monkey survey response
07
Create Salesforce opportunity for new Zendesk ticket
08
Send Slack message for new Zendesk ticket
09
Send Slack message for new Zendesk ticket
10
Create ActiveCampaign deal for new Zendesk ticket
How Integrately Works?
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Want to automate something else in your workflow?
You Can Also Connect Trello or Zendesk With 1400+ Other Apps
Trello
Trello is the visual collaboration platform that gives teams perspective on projects. Use it to keep track of everything from a simple project checklist to a complex workflow, and get instant notification of changes.
Zendesk
Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.
