Automatically log every new ticket you receive in Zoho Desk into a Google Sheet. This helps you maintain a comprehensive, up-to-date record of all customer queries in one place.
Keep your Google Sheets updated whenever a ticket is closed in Zoho Desk. This allows you to analyze support team efficiency and track resolution times.
Capture customer feedback submitted through Zoho Desk into a dedicated Google Sheet. This makes it easier to review and act on valuable customer insights.
Whenever a priority changes in Zoho Desk, update your Google Sheets to reflect this. Helps in prioritizing support resource allocation and trend analysis.
Create a list of product-related inquiries from Zoho Desk tickets directly in Google Sheets. This aids in identifying frequent product issues or feature requests for further action.
And much more...