Simplesat + Zendesk Integration

Connect Simplesat to Zendesk - Automate your workflows in 1-click

With Simplesat automations, you can store all customer data in one place, use it for product development, personalize marketing campaigns, and improve overall customer experience. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between Simplesat & Zendesk using Integrately.

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Ready Workflows For Simplesat + Zendesk Integration

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Translate and Create ticket in Zendesk when New feedback is received in Simplesat

This automation allows you to automatically detect the language when New feedback is received in Simplesat, translate it to a different language using Google Translate, and Create ticket in Zendesk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. Simplesat: Whenever New feedback is received, the automation will be triggered.
2. Google Translate: Pass the text content from Simplesat to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Simplesat to your desired language.
5. Zendesk: The translated content will be used to Create ticket in Zendesk, ensuring that customer inquiries or support requests are handled in the desired language.

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Create Your Own Simplesat & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

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Feedback is received in Simplesat
Triggers the automation whenever new feedback is received
Ticket is created in Zendesk
Triggers the automation whenever a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation whenever a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation whenever a ticket is audited
View is created in Zendesk
Triggers the automation whenever a new view is created
User is created in Zendesk
Group is created in Zendesk
Triggers the automation whenever a new group is created
Organization is created in Zendesk
Triggers the automation whenever a new organization is created

Create ticket in Zendesk
Automatically generates a new ticket
Update ticket in Zendesk
Automatically updates user information
Add comment to ticket in Zendesk
Automatically adds a tag to a ticket for easy categorization and tracking
Search ticket in Zendesk
Automatically searches for a ticket
Add tag to ticket in Zendesk
Create user in Zendesk
Automatically generates a new user account
Update user in Zendesk
Triggers the automation whenever a new user is created
Search agent in Zendesk
Automatically searches for a group
Search user in Zendesk
Automatically searches for a user
Get user by id in Zendesk
Automatically retrieves user information using their ID
Create organization in Zendesk
Automatically generates a new invoice
Update organization in Zendesk
Automatically updates organization information
Search organization in Zendesk
Search group in Zendesk
Automatically finds and retrieves information about a organization

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Want to automate something else in your workflow?

You Can Also Connect Simplesat or Zendesk With 1200+ Other Apps

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback. It helps you track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback.

See Simplesat Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations