Shippo + Zendesk Integration

Connect Shippo to Zendesk in 1 click

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1.
  • Shippo
    Order is created in Shippo
  • Shippo
    Shipping label is created in Shippo
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
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2.

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Most popular automationmost-popular-automations
Shippo + Zendesk Integration

Create Zendesk ticket for new Shippo order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Shippo to manage order, you can use Zendesk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Shippo order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Zendesk starts working in tandem with Shippo.
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Who Is This Integration For?

Ecommerce Businesses
Ecommerce Businesses
Customer Support Teams
Customer Support Teams
Online Retailers
Online Retailers
Logistics Coordinators
Logistics Coordinators
Warehouse Managers
Warehouse Managers
Ecommerce Businesses
Ecommerce businesses often struggle with managing and sending out shipping information after they receive customer support requests or order updates in Zendesk.
Customer Support Teams
Customer support teams face challenges in ensuring that customers receive timely shipping updates following their queries. They often need a seamless process to initiate shipping actions directly from a support ticket.
Online Retailers
Online retailers need to efficiently manage the fulfillment process when an order-related issue arises in Zendesk. They often manually transfer information to Shippo, leading to delays.
Logistics Coordinators
Logistics coordinators require accurate shipping label creation and shipment tracking as soon as issues are addressed in customer support, reducing errors from manual entry.
Warehouse Managers
Warehouse managers find it challenging to keep track of shipping requirements and changes stemming from customer complaints handled in Zendesk, leading to operational delays.
Shippo logo
Zendesk logo

What Can You Automate With Shippo + Zendesk

Create a shipment from a Zendesk ticket
Automatically generate a shipment in Shippo when a new Zendesk ticket is created. This helps you quickly address shipping issues that arise directly from customer inquiries.
Send shipping updates from Zendesk to Shippo
When a ticket is updated in Zendesk, instantly send the relevant shipping information to Shippo, ensuring customers receive precise tracking updates without manual input.
Generate shipping labels from ticket status changes
Create a shipping label in Shippo as soon as a Zendesk ticket status changes to 'Resolved'. You save time by linking customer support resolutions directly to fulfillment.
Automatically track shipments for tickets with specific tags
When you tag a Zendesk ticket with 'urgent shipment', automatically initiate a tracking setup in Shippo, streamlining the process for high-priority shipments.
Sync customer shipping preferences from Zendesk to Shippo
Ensure shipping preferences noted in Zendesk tickets are directly updated in Shippo, minimizing discrepancies and enhancing accuracy in fulfilling customer expectations.
And much more...
Automations

Top 10 Most Popular Shippo Automations from
Integrately Community

Just click on the workflow you want to automate

Shippo logo
WordPress logo
Create WordPress post for new Shippo order
Activate
Stripe logo
Shippo logo
Create Shippo order for new Stripe charge
Activate
Bitrix24 logo
Shippo logo
Create Shippo order for new Bitrix24 deal
Activate
Shippo logo
PerfexCRM logo
Create PerfexCRM contact from new Shippo order
Activate
Shippo logo
Notion logo
Create Notion database item for new Shippo order
Activate
Shippo logo
WordPress logo
Create WordPress post for new Shippo order
Activate
Stripe logo
Shippo logo
Create Shippo order for new Stripe charge
Activate
Bitrix24 logo
Shippo logo
Create Shippo order for new Bitrix24 deal
Activate
Shippo logo
PerfexCRM logo
Create PerfexCRM contact from new Shippo order
Activate
Shippo logo
Notion logo
Create Notion database item for new Shippo order
Activate
Shippo logo
Telegram logo
Send message from Telegram when order is created in Shippo
Activate
Shippo logo
Credit Repair Cloud logo
Create Credit Repair Cloud client from new Shippo order
Activate
Authorize.Net logo
Shippo logo
Create Shippo order for new Authorize.Net transaction
Activate
Shippo logo
Webflow (Legacy) logo
Create Webflow post for new Shippo order
Activate
Salesforce logo
Shippo logo
Create Shippo order for new Salesforce opportunity
Activate
Shippo logo
Telegram logo
Send message from Telegram when order is created in Shippo
Activate
Shippo logo
Credit Repair Cloud logo
Create Credit Repair Cloud client from new Shippo order
Activate
Authorize.Net logo
Shippo logo
Create Shippo order for new Authorize.Net transaction
Activate
Shippo logo
Webflow (Legacy) logo
Create Webflow post for new Shippo order
Activate
Salesforce logo
Shippo logo
Create Shippo order for new Salesforce opportunity
Activate

Top 10 Most Popular Zendesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Elementor Forms logo
Zendesk logo
Create Zendesk ticket for new Elementor Forms form submission
02
Zendesk logo
Notion logo
Create Notion database item for new Zendesk ticket
03
Zendesk logo
Telegram logo
Send Telegram message for new Zendesk ticket
04
Zendesk logo
WhatsApp logo
Send WhatsApp message for new Zendesk ticket
05
WPForms logo
Zendesk logo
Create Zendesk ticket for new WPForms form submission
cloud
Zendesk
app integration
06
Survey Monkey logo
Zendesk logo
Create Zendesk ticket for new Survey Monkey survey response
07
Zendesk logo
Salesforce logo
Create Salesforce opportunity for new Zendesk ticket
08
Zendesk logo
Slack logo
Send Slack message for new Zendesk ticket
09
Zendesk logo
Slack logo
Send Slack message for new Zendesk ticket
10
Zendesk logo
ActiveCampaign logo
Create ActiveCampaign deal for new Zendesk ticket
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2
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Want to automate something else in your workflow?

You Can Also Connect Shippo or Zendesk With 1400+ Other Apps

Shippo
Shippo
Shippo is a multi-carrier API platform that helps eCommerce businesses automate their order fulfillment and international shipping. It provides a simple but powerful interface, which saves time and money for all users involved.
Zendesk
Zendesk
Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.