Zendesk + Sakari SMS Integration

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Zendesk + Sakari SMS Integration

Send Sakari SMS message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Sakari SMS integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Sakari SMS notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Sakari SMS messages for new Zendesk tickets today - your customers will appreciate it!
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Zendesk + Sakari SMS Integration

Create Sakari SMS contact from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Sakari SMS. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Sakari SMS integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Sakari SMS.

This makes it easy to keep track of your support tickets and contacts in one place.
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Zendesk + Sakari SMS Integration
1.
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
  • Sakari SMS
    Contact is created in Sakari SMS Instant
  • Sakari SMS
    Contact is updated in Sakari SMS Instant
  • Sakari SMS
    Contact is deleted in Sakari SMS Instant
  • Sakari SMS
    Message is sent in Sakari SMS Instant
2.
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
  • Sakari SMS
    Create contact in Sakari SMS
  • Sakari SMS
    Search contact in Sakari SMS
  • Sakari SMS
    Send message in Sakari SMS
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