Reply + Zendesk Integration

Connect Reply to Zendesk - Automate your workflows in 1-click

Set up Reply automations to send personalized campaigns, capture leads from various sources, and track campaign performance. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Get the best of both with Integrately’s Reply + Zendesk integration.
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Ready Workflows For Reply + Zendesk Integration

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Reply + Zendesk Integration

Create Zendesk ticket for new Reply contact

If you're using Reply to send your marketing emails, you can also use it to create and manage ticket for Zendesk. contact created in Reply will automatically be created as ticket in Zendesk, so you can easily keep track of all Zendesk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Zendesk + Reply Integration

Create Reply contact for new Zendesk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Zendesk - Reply integration. It will automatically create a Reply contact for new Zendesk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Reply contacts for every Zendesk ticket is a great place to start.
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2. Select what action you want to automate
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Reply + Zendesk Integration
1.
  • Reply
    Contact is created in Reply

    Triggers the automation whenever a new contact is created

  • Reply
    Prospect replies to an email in Reply

    Triggers the automation whenever a prospect replies to an email

    Instant
  • Reply
    Email is sent in Reply

    Triggers the automation whenever an email is sent

    Instant
  • Reply
    Person opens email in Reply

    Triggers the automation whenever a person opens an email

    Instant
  • Reply
    Reply is marked with new inbox category in Reply

    Triggers the automation whenever a reply is marked with a new inbox category

    Instant
  • Reply
    Prospect finished the sequence in Reply

    Triggers the automation whenever prospect finishes the sequence

    Instant
  • Reply
    Person opts out in Reply

    Triggers the automation whenever a person opts out of marketing communications

    Instant
  • Zendesk
    Ticket is created in Zendesk

    Triggers the automation whenever a new ticket is created

  • Zendesk
    Ticket is created in view in Zendesk

    Triggers the automation whenever a new ticket is created in a particular view

  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk

    Triggers the automation whenever a ticket is audited

  • Zendesk
    View is created in Zendesk

    Triggers the automation whenever a new view is created

  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk

    Triggers the automation whenever a new group is created

  • Zendesk
    Organization is created in Zendesk

    Triggers the automation whenever a new organization is created

2.
  • Reply
    Create a person and push to campaign in Reply

    Automatically creates a new person and adds them to a campaign

  • Reply
    Create or Update Contact in Reply

    Automatically adds or update contact information

  • Reply
    Search contact by email in Reply

    Automatically finds and retrieves contact information using their email address

  • Reply
    Search contact status in campaign in Reply

    Automatically searches for a contact's status in a campaign

  • Reply
    Remove a contact from campaign in Reply

    Automatically removes a contact from a campaign

  • Reply
    Mark as finished in Reply

    Automatically mark a task or item as completed

  • Reply
    Mark as replied in Reply

    Automatically mark incoming messages as replied to save time and keep track of conversations

  • Zendesk
    Create ticket in Zendesk

    Automatically generates a new ticket

  • Zendesk
    Update ticket in Zendesk

    Automatically updates user information

  • Zendesk
    Add comment to ticket in Zendesk

    Automatically adds a tag to a ticket for easy categorization and tracking

  • Zendesk
    Search ticket in Zendesk

    Automatically searches for a ticket

  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk

    Automatically generates a new user account

  • Zendesk
    Update user in Zendesk

    Triggers the automation whenever a new user is created

  • Zendesk
    Search agent in Zendesk

    Automatically searches for a group

  • Zendesk
    Search user in Zendesk

    Automatically searches for a user

  • Zendesk
    Get user by id in Zendesk

    Automatically retrieves user information using their ID

  • Zendesk
    Create organization in Zendesk

    Automatically generates a new invoice

  • Zendesk
    Update organization in Zendesk

    Automatically updates organization information

  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

    Automatically finds and retrieves information about a organization

3x-10x Less Expensive Than Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
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2,000 Tasks
in $19.99

Integrate Reply & Zendesk In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

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