PagerDuty + SMSLink Integration

Integrate PagerDuty to SMSLink in one click, or tell Integrately AI how you want each incident handled. Trigger instant text messages, notify on-call staff, update escalation logs, and keep teams informed automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • PagerDuty
    Incident is triggered/created in PagerDuty Instant
  • PagerDuty
    Incident is acknowledged in PagerDuty Instant
  • PagerDuty
    Incident is delegated in PagerDuty Instant
  • PagerDuty
    Incident is escalated in PagerDuty Instant
  • PagerDuty
    Incident is unacknowledged in PagerDuty Instant
  • PagerDuty
    Incident is resolved in PagerDuty Instant
  • PagerDuty
    Incident is assigned to user in PagerDuty Instant
  • PagerDuty
    Note is created in PagerDuty Instant
Arrow Right
2.
  • PagerDuty
    Add trigger event in PagerDuty
  • PagerDuty
    Add acknowledge event in PagerDuty
  • PagerDuty
    Add resolve event in PagerDuty
  • PagerDuty
    Search user on call in PagerDuty
  • SMSLink
    Send SMS in SMSLink

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Ready Workflows Ready Workflows for PagerDuty + SMSLink Integration

Send incident alerts, notify on-call staff, log responses, and escalate issues, all in just one click.

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Connect more apps to your PagerDuty + SMSLink flow

Connect your incident management with communication, ticketing, and calendar tools to keep every team aligned. Pick a combination and activate it in one click.

PagerDuty
SMSLink
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Jira Software CloudJira Software Cloud (8)
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SlackSlack (8)
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ZendeskZendesk (8)
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Google CalendarGoogle Calendar (8)
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ConfluenceConfluence (8)
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GitHubGitHub (8)
P
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Create a Jira Software Cloud issue for every new PagerDuty incident, and send a notification SMS via SMSLink .
New PagerDuty incidents instantly create a tracking issue in Jira Software Cloud and trigger an SMS alert via SMSLink so your team never misses an alert.
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Assign a Jira Software Cloud issue when a PagerDuty incident is assigned to user, and send an update SMS via SMSLink .
Assigned PagerDuty incidents update your Jira Software Cloud issues and trigger an SMS via SMSLink to keep the responsible engineer informed.
P
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When a PagerDuty incident is resolved, update the Jira Software Cloud issue status and send a closure SMS via SMSLink .
Resolved PagerDuty incidents automatically close your Jira Software Cloud issues and notify stakeholders via SMSLink .
P
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Open a Jira Software Cloud issue for every note created in PagerDuty, and send an SMS update via SMSLink .
New PagerDuty notes generate Jira Software Cloud issues and trigger instant SMS updates via SMSLink for complete tracking.
P
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If a PagerDuty incident is escalated, create a high-priority Jira Software Cloud issue and send an urgent SMS via SMSLink .
Escalated PagerDuty incidents trigger priority Jira Software Cloud issues and urgent SMS alerts via SMSLink for immediate escalation management.
P
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When a PagerDuty incident is acknowledged, update the Jira Software Cloud issue and send a status SMS via SMSLink .
Acknowledged PagerDuty incidents update Jira Software Cloud issues and send status confirmation SMS messages via SMSLink .
P
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Use Claude to analyse every new PagerDuty incident, create a matching Jira Software Cloud issue, and send an AI-summarised SMS via SMSLink .
Claude summarises new PagerDuty incidents to create structured Jira Software Cloud issues and send concise SMS alerts via SMSLink .
P
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Create a Jira Software Cloud issue for every PagerDuty incident, send an SMS via SMSLink , and log a follow-up task in Slack.
PagerDuty incidents trigger Jira Software Cloud issues, SMSLink notifications, and team alerts in Slack for cross-functional awareness.

Supported triggers and actions for PagerDuty and SMSLink

Mix and match to build the exact automation you need

PagerDuty
PagerDuty Triggers & Actions
Instant
Incident is triggered/created in PagerDuty
Triggers the automation when a new incident is created
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Instant
Incident is acknowledged in PagerDuty
Triggers the automation when an incident is acknowledged
Try it →
Instant
Incident is delegated in PagerDuty
Triggers the automation when an incident is delegated
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Instant
Incident is escalated in PagerDuty
Triggers the automation when an incident is escalated
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Instant
Incident is unacknowledged in PagerDuty
Triggers the automation when any incident remains unacknowledged
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Instant
Incident is resolved in PagerDuty
Triggers the automation when an incident is resolved
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Instant
Incident is assigned to user in PagerDuty
Triggers the automation when an incident is assigned to a user
Try it →
Instant
Note is created in PagerDuty
Triggers the automation when a new note is created
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Add trigger event in PagerDuty
Initiates a sequence of actions whenever a event occurs
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Add acknowledge event in PagerDuty
Adds an acknowledgment event to the workflow timeline
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Add resolve event in PagerDuty
Adds a resolve event
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Search user on call in PagerDuty
Searches for a user on call
Try it →
SMSLink
SMSLink Triggers & Actions
No trigger is available
Send SMS in SMSLink
Sends a text message to particular recipients
Try it →

What can you automate with PagerDuty + SMSLink ?

Streamline your incident response by automating text alerts, status syncs, and multi-channel escalations.

What you can automate?
Trigger instant SMS alerts from PagerDuty incidents
Send an SMS via SMSLink automatically whenever an incident is triggered in PagerDuty, ensuring your team is notified immediately without manual checking.
📋
Capture every incident detail in your messages
Map specific PagerDuty incident descriptions, trigger times, and assignee names into your SMSLink messages for clear, actionable on-call alerts.
👤
Notify the right on-call staff instantly
Route PagerDuty incident alerts directly via SMSLink to the designated engineer on call, eliminating delays in emergency response.
🔀
Send different alerts based on incident severity
If a PagerDuty incident is marked urgent, send an immediate high-priority SMS via SMSLink ; otherwise, send a standard operational text message.
🔄
Keep your messaging records synchronized
Update your SMS notification records and team logs automatically as PagerDuty incidents move from triggered to acknowledged or resolved.
Manage updates without duplicate alerts
Search existing incident threads and update them via SMSLink rather than sending redundant messages for the same PagerDuty event.
Handle incident resolution and closure
When a PagerDuty incident is resolved, automatically trigger a closure confirmation SMS via SMSLink to wrap up the communication loop.
🔗
Extend your alerts to Jira Software Cloud
Trigger a PagerDuty incident, send an SMS alert via SMSLink , and automatically create a tracking issue in Jira Software Cloud in one workflow.
And much more...

Who is PagerDuty + SMSLink integration for?

Operations teams, on-call engineers, and support leads streamline emergency communication and eliminate manual notification delays with automated PagerDuty and SMSLink workflows.

Operations analysts
Operations analysts
On-call engineers
On-call engineers
Client success managers
Client success managers
Support team leads
Support team leads
DevOps engineers
DevOps engineers
Compliance auditors
Compliance auditors
📈
Operations analysts
You're reviewing on-call incident logs but your SMS records only update when someone manually exports data, so the incident response times you're reporting against are always delayed — with this integration, every new PagerDuty incident triggers an instant SMS via SMSLink and your tracking stays current.
🚨
On-call engineers
You're managing critical infrastructure outages but you only find out about PagerDuty incidents after checking your dashboard manually, so response times slip — with this integration, every new incident sends an instant SMS via SMSLink so you can act immediately.
🤝
Client success managers
You're updating clients on system uptime but manual status updates take too long, leaving stakeholders waiting for progress reports — with this integration, every PagerDuty incident status change triggers instant SMS updates via SMSLink to keep everyone informed.
👥
Support team leads
You're handling hundreds of alerts daily where manual SMS updates cannot keep pace with incoming tickets, leading to missed escalations — with this integration, every PagerDuty incident automatically triggers an SMS via SMSLink to clear backlogs instantly.
⚙️
DevOps engineers
You're waiting for upstream incident signals before you can run remediation steps, but manual handoffs cause costly delays — with this integration, every PagerDuty incident triggers an immediate SMS via SMSLink so the next step starts without delay.
📋
Compliance auditors
You're auditing incident response histories but keep finding gaps in communication logs due to manual tracking errors — with this integration, every PagerDuty incident and SMSLink message is automatically recorded to maintain a complete compliance audit trail.
Our team

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Why choose Integrately to automate PagerDuty + SMSLink

Build and manage your PagerDuty + SMSLink automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PagerDuty + SMSLink with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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Frequently Asked Questions

How do I connect PagerDuty to SMSLink ?
Frequently Asked Questions
You can connect PagerDuty to SMSLink in just one click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking PagerDuty, SMSLink, and tools like Slack or Jira Software Cloud.
Can I send automated SMS alerts when a PagerDuty incident is triggered?
Frequently Asked Questions
Can I connect PagerDuty, SMSLink , and Slack?
Frequently Asked Questions
What is a good Zapier alternative for PagerDuty and SMSLink ?
Frequently Asked Questions
How are PagerDuty incident fields mapped to SMSLink messages?
Frequently Asked Questions
Can SMSLink send customized text messages for different PagerDuty incident severities?
Frequently Asked Questions
Do I need coding skills to automate PagerDuty and SMSLink ?
Frequently Asked Questions
Is the PagerDuty and SMSLink integration free?
Frequently Asked Questions
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