PagerDuty + Rocket.Chat Integration

Integrate PagerDuty to Rocket.Chat in one click, or tell Integrately AI how you want each incident handled. Send channel alerts, notify on-call teams, create private groups, and streamline incident responses automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • PagerDuty
    Incident is triggered/created in PagerDuty Instant
  • PagerDuty
    Incident is acknowledged in PagerDuty Instant
  • PagerDuty
    Incident is delegated in PagerDuty Instant
  • PagerDuty
    Incident is escalated in PagerDuty Instant
  • PagerDuty
    Incident is unacknowledged in PagerDuty Instant
  • PagerDuty
    Incident is resolved in PagerDuty Instant
  • PagerDuty
    Incident is assigned to user in PagerDuty Instant
  • PagerDuty
    Note is created in PagerDuty Instant
  • Rocket.Chat
    Message is posted anywhere in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to channel in Rocket.Chat Instant
  • Rocket.Chat
    Message is posted to private group in Rocket.Chat Instant
  • Rocket.Chat
    Channel is created in Rocket.Chat
  • Rocket.Chat
    Private group is created in Rocket.Chat
Arrow Right
2.
  • PagerDuty
    Add trigger event in PagerDuty
  • PagerDuty
    Add acknowledge event in PagerDuty
  • PagerDuty
    Add resolve event in PagerDuty
  • PagerDuty
    Search user on call in PagerDuty
  • Rocket.Chat
    Send channel message in Rocket.Chat
  • Rocket.Chat
    Send direct message in Rocket.Chat
  • Rocket.Chat
    Send private group message in Rocket.Chat
  • Rocket.Chat
    Create channel in Rocket.Chat
  • Rocket.Chat
    Search Channel in Rocket.Chat
  • Rocket.Chat
    Create private group in Rocket.Chat

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Ready WorkflowsReady Workflows   for PagerDuty + Rocket.Chat Integration

Send incident alerts, notify response teams, create dedicated channels, and update channel messages, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your PagerDuty + Rocket.Chat flow

Teams often need to log incidents to developer tracking systems, notify broader channels, or record post-mortems once an on-call alert fires. Pick a combination and activate it in one click.

PagerDuty
Rocket.Chat
+
GitHubGitHub (5)
+
Jira Software CloudJira Software Cloud (5)
+
SlackSlack (5)
+
ZendeskZendesk (5)
+
DatadogDatadog (5)
+
StatuspageStatuspage (5)
P
G
R
Create a GitHub issue when a PagerDuty incident is triggered, and post an alert in Rocket.Chat.
Every PagerDuty incident automatically creates a corresponding issue in GitHub and alerts your Rocket.Chat channel in seconds.
P
G
R
Open a GitHub pull request when a PagerDuty incident is escalated, and notify your Rocket.Chat channel.
Escalated PagerDuty incidents open a GitHub pull request and notify your Rocket.Chat channel instantly.
P
G
R
When a PagerDuty incident is resolved, close the matching GitHub issue and update your Rocket.Chat channel.
Resolved PagerDuty incidents automatically close the GitHub issue and update your Rocket.Chat team.
P
G
R
If a PagerDuty incident is assigned to user, create a GitHub issue and notify the assignee in Rocket.Chat.
Assigned PagerDuty incidents create a GitHub issue and alert the assignee in Rocket.Chat.
P
G
R
Use Claude to summarise every PagerDuty incident note, create a GitHub issue with the summary, and post it in Rocket.Chat.
Claude summarises PagerDuty notes to generate a GitHub issue and post a brief in Rocket.Chat.

Supported triggers and actions for PagerDuty and Rocket.Chat

Mix and match to build the exact automation you need

PagerDuty
PagerDuty Triggers & Actions
Instant
Incident is triggered/created in PagerDuty
Triggers the automation when a new incident is created
Try it →
Instant
Incident is acknowledged in PagerDuty
Triggers the automation when an incident is acknowledged
Try it →
Instant
Incident is delegated in PagerDuty
Triggers the automation when an incident is delegated
Try it →
Instant
Incident is escalated in PagerDuty
Triggers the automation when an incident is escalated
Try it →
Instant
Incident is unacknowledged in PagerDuty
Triggers the automation when any incident remains unacknowledged
Try it →
Instant
Incident is resolved in PagerDuty
Triggers the automation when an incident is resolved
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Instant
Incident is assigned to user in PagerDuty
Triggers the automation when an incident is assigned to a user
Try it →
Instant
Note is created in PagerDuty
Triggers the automation when a new note is created
Try it →
Add trigger event in PagerDuty
Initiates a sequence of actions whenever a event occurs
Try it →
Add acknowledge event in PagerDuty
Adds an acknowledgment event to the workflow timeline
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Add resolve event in PagerDuty
Adds a resolve event
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Search user on call in PagerDuty
Searches for a user on call
Try it →
Rocket.Chat
Rocket.Chat Triggers & Actions
Instant
Message is posted anywhere in Rocket.Chat
Triggers the automation when a new message is posted anywhere
Try it →
Instant
Message is posted to channel in Rocket.Chat
Triggers the automation when a new message is posted to a channel
Try it →
Instant
Message is posted to private group in Rocket.Chat
Triggers the automation when a new message is posted to a private group
Try it →
Channel is created in Rocket.Chat
Triggers the automation when a new channel is created
Try it →
Private group is created in Rocket.Chat
Triggers the automation when a private group is created
Try it →
Send channel message in Rocket.Chat
Sends a message to a channel
Try it →
Send direct message in Rocket.Chat
Sends a private message to a recipient
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Send private group message in Rocket.Chat
Sends a private message to a selected group of users
Try it →
Create channel in Rocket.Chat
Creates a new channel
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Search Channel in Rocket.Chat
Searches for a channel
Try it →
Create private group in Rocket.Chat
Creates a new private group
Try it →

What can you automate with PagerDuty + Rocket.Chat?

Streamline your incident response by instantly syncing PagerDuty alerts, managing on-call rotations, and routing messages directly into your Rocket.Chat workspaces.

What you can automate?
Trigger Rocket.Chat messages from PagerDuty incidents
Automatically send channel messages in Rocket.Chat the moment an incident is triggered or created in PagerDuty. Keep your entire response team informed without switching tabs.
📝
Capture every incident detail and note
Pass complete incident payloads, user assignments, and escalation details into your Rocket.Chat channels instead of generic notifications. Ensure responders have full context immediately.
🎯
Alert the right person as soon as it happens
Route high-priority alerts to specific Rocket.Chat private groups or direct messages based on who is assigned or on-call in PagerDuty.
🔀
Route messages based on incident priority
Send critical incidents to emergency channels while routine alerts go to general groups, ensuring the right visibility for every event.
🔄
Keep Rocket.Chat updated as incidents change
Automatically update or acknowledge notifications in Rocket.Chat whenever an incident status changes, is acknowledged, or gets resolved in PagerDuty.
🔍
Search and update existing channels
Search for existing channels or groups in Rocket.Chat before creating new ones, preventing clutter during high-volume incident spikes.
Handle incident resolutions and closures
Post resolution notices and closing notes to your Rocket.Chat channels automatically when an incident is marked as resolved in PagerDuty.
🔗
Extend your workflow to Jira or GitHub
Trigger PagerDuty alerts, notify Rocket.Chat teams, and automatically create tracking tickets in Jira Software Cloud or GitHub in one seamless pipeline.
And much more...

Who is PagerDuty + Rocket.Chat integration for?

DevOps engineers, incident commanders, and support leads rely on this integration to eliminate manual alert forwarding and keep response teams instantly updated during critical outages.

Reliability Engineers
Reliability Engineers
Incident Commanders
Incident Commanders
Client Support Managers
Client Support Managers
DevOps Team Leads
DevOps Team Leads
On-Call Engineers
On-Call Engineers
Security Auditors
Security Auditors
📊
Reliability Engineers
You monitor incident recovery times in PagerDuty, but delayed alert propagation leaves your metrics incomplete — with this integration, every incident event updates your workflow records instantly and performance tracking stays accurate.
🚨
Incident Commanders
You manage live outages in PagerDuty, but manual notification delays mean response teams find out too late — automating both apps means every critical incident reaches your chat channels the moment it occurs.
🤝
Client Support Managers
You coordinate escalation updates for stakeholders in PagerDuty, but manual status handoffs create communication gaps — this integration means every incident status change updates your client channels automatically.
DevOps Team Leads
You handle hundreds of automated alerts in PagerDuty, but high alert volume overwhelms manual messaging workflows — connecting these apps means every incident routes directly to the right group without manual intervention.
🛠️
On-Call Engineers
You take over escalated tickets in PagerDuty, but missing handoff details stall your initial response — automating both apps means every assignment notification arrives with full context ready for action.
📋
Security Auditors
You review post-incident timelines in PagerDuty, but missing chat logs leave gaps in your audit trail — this integration means every incident note and resolution is securely recorded without missing a step.
Our team

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Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate PagerDuty + Rocket.Chat

Build and manage your PagerDuty + Rocket.Chat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PagerDuty + Rocket.Chat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect PagerDuty to Rocket.Chat?
Frequently Asked Questions
You can connect PagerDuty to Rocket.Chat in one click using ready-made templates on Integrately. Choose a template, connect your accounts, and use Integrately AI if you want to customise your workflow.
Can I automatically send PagerDuty incidents to Rocket.Chat channels?
Frequently Asked Questions
Can I connect PagerDuty, Rocket.Chat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for PagerDuty and Rocket.Chat?
Frequently Asked Questions
How does PagerDuty handle incident triggers and routing here?
Frequently Asked Questions
How does Rocket.Chat handle incoming channel messages?
Frequently Asked Questions
Do I need coding skills to automate PagerDuty and Rocket.Chat?
Frequently Asked Questions
Is the PagerDuty and Rocket.Chat integration free?
Frequently Asked Questions
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