OnePageCRM + Zendesk Integration

Integrate OnePageCRM to Zendesk in one click, or tell Integrately AI how you want each contact handled. Create support tickets, update customer organisations, add comments, and alert your support team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • OnePageCRM
    Deal is updated in OnePageCRM
  • OnePageCRM
    Contact is updated in OnePageCRM
  • OnePageCRM
    Contact is created in OnePageCRM
  • OnePageCRM
    Pending deal is created in OnePageCRM
  • OnePageCRM
    Deal is won in OnePageCRM
  • OnePageCRM
    Action is created in OnePageCRM
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • OnePageCRM
    Create note attachment in OnePageCRM
  • OnePageCRM
    Add note to a contact in OnePageCRM
  • OnePageCRM
    Create contact in OnePageCRM
  • OnePageCRM
    Search contact by name in OnePageCRM
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for OnePageCRM + Zendesk Integration

Capture new contacts, create support tickets, update records, alert your team, and resolve inquiries, all in just one click.

Most popular automationsmost-popular-automations
Zendesk + OnePageCRM Integration

Create OnePageCRM contact from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in OnePageCRM. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - OnePageCRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in OnePageCRM.

This makes it easy to keep track of your support tickets and contacts in one place.
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OnePageCRM + Zendesk Integration

Create Zendesk ticket for new OnePageCRM deal

OnePageCRM is a great tool for managing customer relationships. However, when an deal is created in OnePageCRM, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Zendesk whenever an deal is created in OnePageCRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Connect more apps to your OnePageCRM + Zendesk flow

Send customer details to marketing lists, notify support channels on messaging apps, and log tickets in tracking tools once your core flow runs. Pick a combination and activate it in one click.

OnePageCRM
Zendesk
+
MailchimpMailchimp (4)
+
Google WorkspaceGoogle Workspace (4)
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (4)
+
StripeStripe (4)
+
QuickBooks OnlineQuickBooks Online (4)
O
M
Z
Add every new OnePageCRM contact to your Mailchimp audience, and create a Zendesk ticket.
New OnePageCRM contacts appear in Mailchimp and generate a Zendesk ticket immediately, keeping your marketing lists and support desk in sync.
Z
O
M
When a Zendesk ticket is solved, update the contact in OnePageCRM and add a note in Mailchimp.
Solved support tickets update your OnePageCRM contact details and record the milestone in Mailchimp automatically.
Z
O
M
If a Zendesk ticket is updated, update the contact in OnePageCRM and update subscriber tags in Mailchimp.
Ticket updates trigger automatic updates to your OnePageCRM records and Mailchimp audience segments.
Z
C
O
M
Use Claude to summarise solved Zendesk tickets, update OnePageCRM, and add a subscriber note in Mailchimp.
Claude summarises support ticket resolutions before updating your OnePageCRM record and Mailchimp subscriber profile.

Supported triggers and actions for OnePageCRM and Zendesk

Mix and match to build the exact automation you need

OnePageCRM
OnePageCRM Triggers & Actions
Deal is updated in OnePageCRM
Triggers the automation when a deal is updated
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Contact is updated in OnePageCRM
Triggers the automation when a contact is updated
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Contact is created in OnePageCRM
Triggers the automation when a new contact is added
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Pending deal is created in OnePageCRM
Triggers the automation when a pending deal is created
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Deal is won in OnePageCRM
Triggers the automation when a deal is won
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Action is created in OnePageCRM
Triggers the automation when a new action is created
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Create note attachment in OnePageCRM
Creates a new note attachment
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Add note to a contact in OnePageCRM
Adds a note to a contact
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Create contact in OnePageCRM
Adds a new contact to the database
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Search contact by name in OnePageCRM
Finds information about a contact using the name
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
Try it β†’

What can you automate with OnePageCRM + Zendesk?

Streamline your customer support and sales workflows by automating routine tasks between OnePageCRM and Zendesk.

What you can automate?
🎯
Create Zendesk tickets from new OnePageCRM contacts
Generate a support ticket in Zendesk automatically whenever a new contact is created in OnePageCRM, ensuring support teams take action immediately.
πŸ“‹
Capture every submitted field and note
Map all available contact details and notes from OnePageCRM directly into Zendesk tickets instead of just transferring names and email addresses.
πŸ””
Alert support teams when contacts update
Notify your team instantly whenever a contact or deal is updated in OnePageCRM so support agents can prepare relevant assistance.
πŸ”€
Route tickets based on contact details
Create different Zendesk ticket types or assign specific priorities depending on custom fields submitted in OnePageCRM records.
πŸ”„
Keep CRM contact records up to date
Update OnePageCRM contacts automatically when related Zendesk support tickets are solved or modified by agents.
πŸ”
Search and update existing records
Search for existing contacts by name in OnePageCRM before creating new entries, preventing duplicate records across your database.
⏱️
Handle ticket resolution and deal updates
Update corresponding OnePageCRM deals automatically the moment a Zendesk support ticket is solved or marked closed.
🌐
Extend workflows to Slack or Mailchimp
Send notifications to Slack channels or add subscribers to Mailchimp lists as part of your core OnePageCRM and Zendesk automation.
And much more...

Who is OnePageCRM + Zendesk integration for?

Connecting OnePageCRM to Zendesk helps support teams, sales reps, and managers keep customer records accurate and tickets resolved without manual work.

Performance analysts
Performance analysts
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Support agents
Support agents
Database administrators
Database administrators
πŸ“ˆ
Performance analysts
You review support volumes and pipeline reports to forecast team workload, but your CRM and support records get out of sync because agents enter details by hand β€” with this integration, every contact and ticket syncs instantly and your numbers stay current.
⚑
Customer support leads
You need to track escalated customer issues as they arise, but you find out about closed deals too late to prepare onboarding tickets β€” with this integration, every new OnePageCRM contact generates a Zendesk ticket immediately.
πŸ“‹
Account managers
You answer to clients who expect rapid responses to support requests, but missing CRM context delays your replies β€” with this integration, support agents view complete OnePageCRM contact histories inside Zendesk tickets.
πŸ“ˆ
Sales operations teams
The volume of inbound customer leads is too high for anyone to keep up with by hand across multiple browser tabs β€” with this integration, contact data and support tickets move automatically between platforms.
🀝
Support agents
You own ticket resolution and depend on sales reps to hand over proper customer account details β€” with this integration, incoming Zendesk tickets automatically pull in correct OnePageCRM records.
πŸ—‚οΈ
Database administrators
You need a reliable audit history of customer interactions, but manual data entry keeps leaving gaps in your logs β€” with this integration, every contact update and ticket resolution is recorded without manual intervention.
Our team

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Why choose Integrately to automate OnePageCRM + Zendesk

Build and manage your OnePageCRM + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect OnePageCRM + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect OnePageCRM to Zendesk?
Frequently Asked Questions
You can connect OnePageCRM to Zendesk in 1 click using ready templates on Integrately, or use Integrately AI to build your workflow. Connect additional tools like Slack, Google Workspace, and Mailchimp effortlessly.
Can I automatically create Zendesk support tickets from new OnePageCRM contacts?
Frequently Asked Questions
Can I connect OnePageCRM, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for OnePageCRM and Zendesk?
Frequently Asked Questions
How does OnePageCRM handle contact updates during automation?
Frequently Asked Questions
How does Zendesk trigger actions in OnePageCRM?
Frequently Asked Questions
Can I automate OnePageCRM and Zendesk without coding?
Frequently Asked Questions
Is the OnePageCRM and Zendesk integration free?
Frequently Asked Questions
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