Zendesk + Microsoft Teams Integration

Connect Zendesk to Microsoft Teams - Automate your workflows in 1-click

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Ready workflows for Zendesk + Microsoft Teams Integration

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Send Microsoft Teams message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Microsoft Teams integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Microsoft Teams notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Microsoft Teams messages for new Zendesk tickets today - your customers will appreciate it!

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Create Your Own Zendesk & Microsoft Teams Integration Without Any Code

Quickly Create Custom Workflows - Set ‘trigger’ to start your workflow & ‘action’
to automate repetitive tasks between Zendesk & Microsoft Teams

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Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk
Chat message is received in Microsoft Teams
Message posted in channel in Microsoft Teams
Channel is created in Microsoft Teams
New chat is created in Microsoft Teams

Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk
Search user in Microsoft Teams
Send channel message in Microsoft Teams
Send chat message in Microsoft Teams
Create channel in Microsoft Teams
Search channel in Microsoft Teams
Create online meeting in Microsoft Teams
Get user by ID in Microsoft Teams

3x-10x Less Expensive Than Zapier

Zapier

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Zendesk & Microsoft Teams In 1 Click
And Save Time & Money Both

Integrately is 1 click integration platform for non-techies. It is the only platform with millions of ready-to-activate integrations! With Integrately, you can integrate Zendesk & Microsoft Teams with 1100+ apps in the next few minutes, without any technical skills and zero learning curve. Just find your automation and activate it.

Want to automate something else in your workflow?

You Can Also Connect Zendesk or Microsoft Teams With 1100+ Other Apps

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations

Microsoft teams allows you to chat, call and collaborate with your colleagues faster and easier than ever before. The platform has been designed as a place for conversations, meetings, notes, files and other aspects of teamwork in one place.

See Microsoft Teams Integrations