HelpScout + PagerDuty Integration

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Create Your Own HelpScout & PagerDuty Integration Without Any Code

Create Custom Workflow

Conversion is created in HelpScout Instant
Conversion tags are updated in HelpScout Instant
Conversation is assigned in HelpScout Instant
Customer is created in HelpScout
Incident is triggered/created in PagerDuty Instant
Incident is acknowledged in PagerDuty Instant
Incident is delegated in PagerDuty Instant
Incident is escalated in PagerDuty Instant
Incident is unacknowledged in PagerDuty Instant
Incident is resolved in PagerDuty Instant
Incident is assigned to user in PagerDuty Instant
Note is created in PagerDuty Instant

Create conversation in HelpScout
Search conversation in HelpScout
Create customer in HelpScout
Search customer in HelpScout
Add note in HelpScout
Update customer properties in HelpScout
Update customer in HelpScout
Search user in HelpScout
Send reply in HelpScout
Search mailbox in HelpScout
Get week report in HelpScout
Get day report in HelpScout
Get custom report in HelpScout
Add trigger event in PagerDuty
Add acknowledge event in PagerDuty
Add resolve event in PagerDuty
Search user on call in PagerDuty

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You Can Also Connect HelpScout or PagerDuty With 1200+ Other Apps

Help Scout aims to make every customer service interaction a more human one. Using Help Scout, you can consolidate all your inboxes, create rich profiles of your customers and respond to users in real time from any device.

See HelpScout Integrations

PagerDuty is a web-based application that helps teams manage on-call rotations and resolve incidents faster. It offers powerful integrations, rule engines and automation to deliver the right team to the problem at hand within minutes.

See PagerDuty Integrations