Google Sheets + Retently Integration

Integrate Google Sheets to Retently in one click, or tell Integrately AI how you want each row handled. Log survey responses, create customer profiles, update your spreadsheets, and trigger follow-up actions automatically.

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1.
  • Google Sheets
    Spreadsheet row is created in Google Sheets
  • Google Sheets
    Spreadsheet row is created or updated in Google Sheets
  • Google Sheets
    Spreadsheet is created in Google Sheets
  • Google Sheets
    Worksheet is created in Google Sheets
  • Retently
    Survey response is created in Retently
  • Retently
    Customer is created in Retently
  • Retently
    Company is created in Retently
  • Retently
    Overall metric score is updated in Retently
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2.
  • Google Sheets
    Create spreadsheet row in Google Sheets
  • Google Sheets
    Search row using column and value in Google Sheets
  • Google Sheets
    Update spreadsheet row in Google Sheets
  • Google Sheets
    Search multiple rows using column and value in Google Sheets
  • Google Sheets
    Delete spreadsheet row in Google Sheets
  • Google Sheets
    Get rows by range in Google Sheets
  • Google Sheets
    Create spreadsheet in Google Sheets
  • Google Sheets
    Search for spreadsheet in Google Sheets
  • Google Sheets
    Copy worksheet in Google Sheets
  • Google Sheets
    Create worksheet in Google Sheets
  • Google Sheets
    Create spreadsheet row(Line Item Support) in Google Sheets
  • Google Sheets
    Create spreadsheet column in Google Sheets
  • Retently
    Unsubscribe customer in Retently
  • Retently
    Create or Update Customer in Retently
  • Retently
    Search customer by email in Retently
  • Retently
    Tag a survey response in Retently
  • Retently
    Search company in Retently
  • Retently
    Create customer and Send survey in Retently

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Ready Workflows Ready Workflows for Google Sheets + Retently Integration

Capture survey responses, update customer profiles, keep your spreadsheets current, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
Retently + Google Sheets Integration

Create Google Sheets row for new Retently response

When you receive a new Retently response, automatically a row is created for you with the responses from Retently in Google Sheets. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Google Sheets with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Connect more apps to your Google Sheets + Retently flow

Sync survey feedback to your CRM, notify your support team, and log follow-up tasks. Pick a combination and activate it in one click.

Google Sheets
Retently
+
HubspotHubspot (5)
+
SlackSlack (5)
+
GmailGmail (5)
+
SalesforceSalesforce (5)
+
IntercomIntercom (5)
+
ZendeskZendesk (5)
R
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Add every new Retently survey response to Google Sheets, and create a contact in HubSpot
New Retently survey responses appear in your Google Sheets spreadsheet instantly and create a contact in HubSpot, eliminating manual copy-pasting.
R
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When a Retently customer is created, log the details in Google Sheets and create a task in HubSpot
Retently customer creations automatically populate Google Sheets and open a task in HubSpot for your team.
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When a Retently overall metric score is updated, update the Google Sheets row and update the deal stage in HubSpot
Metric score updates in Retently update your Google Sheets spreadsheet and adjust deal stages in HubSpot.
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If a Retently survey response has a negative score, log it in Google Sheets and create a priority ticket in HubSpot
Negative Retently feedback is logged in Google Sheets and triggers a priority ticket in HubSpot.
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Use Claude to summarise every Retently survey response, save the summary in Google Sheets, and create a follow-up task in HubSpot
Claude summarises Retently survey feedback, saves the notes in Google Sheets, and opens a task in HubSpot.

Supported triggers and actions for Google Sheets and Retently

Mix and match to build the exact automation you need

Google Sheets
Google Sheets Triggers & Actions
Spreadsheet row is created in Google Sheets
Triggers the automation when a spreadsheet row is created
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Spreadsheet row is created or updated in Google Sheets
Triggers the automation when a spreadsheet row is created or updated
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Spreadsheet is created in Google Sheets
Triggers the automation when a spreadsheet is created
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Worksheet is created in Google Sheets
Triggers the automation when a new worksheet is created
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Create spreadsheet row in Google Sheets
Adds a new row to a spreadsheet
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Search row using column and value in Google Sheets
Locates and retrieves rows based on a particular column and value parameter
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Update spreadsheet row in Google Sheets
Updates a row in a spreadsheet with new data
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Search multiple rows using column and value in Google Sheets
Searches for multiple rows using a column and value
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Delete spreadsheet row in Google Sheets
Deletes a row from a spreadsheet
Try it →
Get rows by range in Google Sheets
Retrieves rows within a particular range from a given data source
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Create spreadsheet in Google Sheets
Creates a new spreadsheet
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Search for spreadsheet in Google Sheets
Searches for a spreadsheet
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Copy worksheet in Google Sheets
Duplicate a worksheet within the same spreadsheet
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Create worksheet in Google Sheets
Generates a new worksheet with particular details
Try it →
Create spreadsheet row(Line Item Support) in Google Sheets
Adds a new row to a spreadsheet with line item support
Try it →
Create spreadsheet column in Google Sheets
Adds a new column to a spreadsheet
Try it →
Retently
Retently Triggers & Actions
Survey response is created in Retently
Triggers the automation when a survey response is submitted
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Customer is created in Retently
Triggers the automation when a new customer is created
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Company is created in Retently
Triggers the automation when a new company is created
Try it →
Overall metric score is updated in Retently
Triggers the automation when the overall metric score is updated
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Unsubscribe customer in Retently
Removes customer from mailing list
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Create or Update Customer in Retently
Creates or updates a customer record
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Search customer by email in Retently
Searches for a customer by their email address
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Tag a survey response in Retently
Tags a survey response
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Search company in Retently
Finds information about a company
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Create customer and Send survey in Retently
Creates a new customer record and sends a survey to the customer
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What can you automate with Google Sheets + Retently?

Streamline your customer feedback management by instantly syncing survey responses, updating records, and triggering team notifications across your entire workflow.

What you can automate?
📋
Log every new Retently survey response in Google Sheets
Capture survey responses the moment they happen. Every submission automatically creates a new spreadsheet row in Google Sheets with complete feedback details.
📝
Capture every submitted feedback field in one row
Map all survey answers into separate Google Sheets columns instead of just basic contact info. Your spreadsheet becomes a structured source for review and follow-up.
🔔
Notify your team when feedback arrives
Alert your support or success channel instantly. Every new survey response triggers team notifications so nothing slips through the cracks.
🔀
Route survey responses based on satisfaction scores
Do something different depending on the score submitted. Positive ratings trigger thank-you emails while negative scores create urgent follow-up tasks.
🔄
Keep spreadsheet rows updated as metrics change
Maintain accurate records when customer scores update. Overall metric score changes in Retently automatically update the matching Google Sheets row.
🔍
Search and update records to avoid duplicates
Search rows using column and value before writing data. Update existing spreadsheet rows instead of creating duplicate entries for recurring survey respondents.
⚙️
Handle customer lifecycle events seamlessly
Keep customer databases synchronized. Whenever a customer is created or unsubscribed in Retently, your Google Sheets rows reflect the latest status.
💬
Extend feedback flows with Slack notifications
Connect Google Sheets and Retently with Slack to announce new survey responses and keep your entire team aligned on customer feedback.
And much more...

Who is Google Sheets + Retently integration for?

Customer success managers, product teams, and support leads rely on this integration to keep feedback organized and actionable without manual data entry.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
Operations teams
Operations teams
Success coordinators
Success coordinators
Quality assurance officers
Quality assurance officers
📈
Performance marketers
You're reviewing survey scores and campaign metrics in your reports, but your tracking spreadsheet only updates when someone manually exports feedback, so the row counts you're optimising against are always outdated — with this integration, every survey response lands in the sheet instantly and your data stays current.
🚨
Customer support leads
You need to act fast when negative feedback arrives, but you find out about low scores hours later because nobody is watching the survey tool constantly — this integration means every critical response is captured in your sheets immediately so your team can respond without delay.
📊
Client account managers
You answer to stakeholders who want to see client satisfaction progress, but compiling feedback numbers by hand leads to reporting gaps — connecting these apps means every metric update populates your tracking sheet automatically and your reviews are always accurate.
⚡
Operations teams
The survey volume is too high for anyone to keep up by hand, resulting in incomplete spreadsheet logs and missed customer profiles — automating both apps means every customer creation and survey submission populates your records without manual effort.
🤝
Success coordinators
You own the onboarding follow-up and depend on someone upstream to hand over customer survey data, but manual handoffs cause delays — this integration means every new customer record appears in your shared sheet the moment it is created.
🗂️
Quality assurance officers
You need a reliable history of all customer feedback and keep finding gaps in your spreadsheet logs due to human error during manual entry — with this integration, every survey response and score update is logged reliably.
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Why choose Integrately to automate Google Sheets + Retently

Build and manage your Google Sheets + Retently automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Google Sheets + Retently with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Google Sheets to Retently?
Frequently Asked Questions
You can connect Google Sheets to Retently in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Google Sheets, Retently, and apps like Slack and Gmail.
How can I automatically sync Retently survey responses to Google Sheets?
Frequently Asked Questions
Can I connect Google Sheets, Retently, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Google Sheets and Retently?
Frequently Asked Questions
How do Google Sheets rows update when a new survey response arrives in Retently?
Frequently Asked Questions
Can Retently customer creation trigger a new spreadsheet row in Google Sheets?
Frequently Asked Questions
Can I set up Google Sheets and Retently automations without coding?
Frequently Asked Questions
Is the Google Sheets and Retently integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Google Sheets or Retently With 1500+ Other Apps

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Retently
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Connect Retently with CRMs, email marketing, and helpdesk tools to manage customer satisfaction and feedback.
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