Integrate Google Sheets to JivoChat in one click, or tell Integrately AI how you want each chat handled. Log conversation details, update your sheets, alert your team, and track every customer interaction automatically.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Google Sheets + JivoChat flow
Send chat logs to your CRM, notify support teams on messaging apps, and create follow-up tasks instantly. Pick a combination and activate it in one click.
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Shopify (5)
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Gmail (4)
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Slack (4)
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HubSpot (4)
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Calendly (4)
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Stripe (4)
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When a JivoChat chat finishes, log the conversation in Google Sheets and create a customer in Shopify
Finished JivoChat chats get logged in Google Sheets while a new customer is created in Shopify, keeping your e-commerce records updated without manual data entry.
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When an offline message is received in JivoChat, save it in Google Sheets and create a Shopify draft order
Capture offline inquiries in Google Sheets and create a draft order in Shopify instantly so support teams never miss a sales opportunity.
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When visitor information updates in JivoChat, update the Google Sheets row and add a Shopify note
Keep Google Sheets and Shopify synchronized whenever visitor details change in JivoChat.
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If a JivoChat chat mentions order issues, log it in Google Sheets and tag the Shopify customer
Route order-related chat logs to Google Sheets and apply relevant tags in Shopify automatically.
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Use Claude to summarise JivoChat chat transcripts, save the summary in Google Sheets, and create a Shopify note
Use Claude to process chat transcripts before storing them in Google Sheets and updating Shopify.
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When a JivoChat chat finishes, log the details in Google Sheets and send a summary email in Gmail
Store completed chat transcripts in Google Sheets and email a confirmation via Gmail instantly.
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When an offline message is received in JivoChat, log it in Google Sheets and email the support team in Gmail
Log offline messages in Google Sheets and notify your support inbox in Gmail right away.
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When visitor information updates in JivoChat, update the Google Sheets row and notify managers via Gmail
Track visitor updates in Google Sheets and alert managers through Gmail when key info changes.
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Use Gemini to categorise JivoChat offline messages, save them in Google Sheets, and send an email alert in Gmail
Use Gemini to sort offline messages before logging them in Google Sheets and notifying team leads in Gmail.
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When a JivoChat chat finishes, log the conversation in Google Sheets and notify your team in Slack
Record completed chats in Google Sheets and post instant notifications to your Slack channel.
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When an offline message is received in JivoChat, save it in Google Sheets and alert your team in Slack
Save offline inquiries in Google Sheets and post an instant alert to your Slack channel.
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When visitor information updates in JivoChat, update the Google Sheets row and post an update in Slack
Track visitor profile updates in Google Sheets and announce changes in your Slack channel.
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Use ChatGPT to analyse JivoChat chat sentiment, log the result in Google Sheets, and alert your team in Slack
Use ChatGPT to evaluate chat sentiment before logging it in Google Sheets and notifying Slack.
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When a JivoChat chat finishes, log the conversation in Google Sheets and create a contact in HubSpot
Log completed chats in Google Sheets and create new contact records in HubSpot automatically.
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When an offline message is received in JivoChat, save it in Google Sheets and create a HubSpot deal
Capture offline messages in Google Sheets and open a new sales deal in HubSpot right away.
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When visitor information updates in JivoChat, update the Google Sheets row and update the HubSpot contact
Synchronize visitor profile updates between Google Sheets and HubSpot seamlessly.
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Use Perplexity to extract key lead info from JivoChat chats, log it in Google Sheets, and create a HubSpot contact
Use Perplexity to parse chat details before saving to Google Sheets and creating a HubSpot contact.
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When a JivoChat chat finishes, log the conversation in Google Sheets and schedule a follow-up via Calendly
Save chat logs in Google Sheets and generate a Calendly booking link for follow-up meetings.
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When an offline message is received in JivoChat, save it in Google Sheets and set up a Calendly meeting
Log offline messages in Google Sheets and create meeting invites in Calendly automatically.
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When visitor information updates in JivoChat, update the Google Sheets row and update the Calendly event
Sync visitor updates between Google Sheets and Calendly event details.
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Use Claude to qualify JivoChat chat leads, log them in Google Sheets, and create a Calendly booking
Use Claude to qualify chat leads before saving to Google Sheets and scheduling a Calendly call.
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When a JivoChat chat finishes, log the conversation in Google Sheets and create a customer in Stripe
Record completed chat sessions in Google Sheets and create a billing profile in Stripe.
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When an offline message is received in JivoChat, save it in Google Sheets and create a Stripe invoice
Capture offline billing inquiries in Google Sheets and generate a Stripe invoice instantly.
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When visitor information updates in JivoChat, update the Google Sheets row and update the Stripe customer
Keep customer billing details synchronised between Google Sheets and Stripe.
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Use Gemini to parse payment queries from JivoChat chats, log them in Google Sheets, and create a Stripe payment link
Use Gemini to parse payment queries before logging in Google Sheets and creating a Stripe payment link.
Supported triggers and actions for Google Sheets and JivoChat
Mix and match to build the exact automation you need
Google Sheets Triggers & Actions
Spreadsheet row is created in Google Sheets
Triggers the automation when a spreadsheet row is created
Capture every completed JivoChat conversation as a new row in Google Sheets automatically. Never miss a customer interaction or transcript detail.
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Capture offline support messages instantly
Send offline messages received in JivoChat straight into Google Sheets rows. Ensure every customer inquiry is tracked for follow-up.
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Alert your team about chat milestones
Trigger team notifications as soon as visitor information updates in JivoChat and record the event in Google Sheets.
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Route chat records based on visitor data
Evaluate visitor information updates in JivoChat and save specific chat categories into designated Google Sheets columns.
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Keep spreadsheet records up to date
Update existing Google Sheets rows automatically when visitor information changes or chat statuses update in JivoChat.
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Search and update without duplicate rows
Look up existing records in Google Sheets before logging chat data from JivoChat, preventing duplicate spreadsheet entries.
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Manage complete chat lifecycles
Track visitors from initial JivoChat engagement to final resolution, recording each state change cleanly in Google Sheets.
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Extend your chat logs to Slack
Send JivoChat conversation logs to Google Sheets and instantly notify your support channel in Slack for team collaboration.
And much more...
Who is Google Sheets + JivoChat integration for?
Support teams, sales managers, and business owners eliminate manual logging and keep chat analytics accurate across both platforms.
Support analytics managers
Live chat agents
Client success teams
E-commerce store owners
Sales development reps
Operations coordinators
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Support analytics managers
You rely on chat metrics to evaluate performance but your tracking sheet only updates when someone manually exports conversations, so the row counts you review are always outdated — with this integration, every finished chat logs in Google Sheets instantly and your metrics stay current.
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Live chat agents
You need to act fast on offline customer messages but finding them in your inbox takes too valuable time, so response delays hurt conversion rates — automating both apps means every offline message lands in your Google Sheets tracker the moment it arrives.
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Client success teams
You answer to stakeholders who want transparent records of every customer interaction, but manual transcription leads to missing conversation logs — this integration means every completed JivoChat session is stored neatly in Google Sheets for client reporting.
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E-commerce store owners
Your support volume is too high for anyone to keep chat records updated by hand, resulting in incomplete customer histories — automating both apps means every visitor update and finished chat is recorded in Google Sheets without manual effort.
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Sales development reps
You own the follow-up step and depend on upstream chat handoffs to reach out to leads, but delayed handoffs cause lost deals — connecting these apps means every chat lead is captured in Google Sheets immediately so you can engage right away.
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Operations coordinators
You need a reliable customer history audit trail but keep finding gaps caused by manual copy-pasting errors — with this integration, every JivoChat event writes directly to Google Sheets with flawless consistency.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Google Sheets + JivoChat
Build and manage your Google Sheets + JivoChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Google Sheets + JivoChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Google Sheets to JivoChat in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking your spreadsheet and chat apps with tools like Slack, Gmail, and HubSpot.
Can I automatically save finished JivoChat chats into Google Sheets rows?
Every finished JivoChat chat can be saved as a new Google Sheets row automatically. Start with a ready automation or build custom variations with Integrately AI.
Can I connect Google Sheets, JivoChat, and Slack?
All three apps work together seamlessly in a single workflow. When a chat finishes in JivoChat, it logs a row in Google Sheets and sends an instant alert in Slack, alongside 1,500+ other apps.
What is a good Zapier alternative for Google Sheets and JivoChat?
Integrately is a top-rated alternative for connecting Google Sheets and JivoChat, offering 20 million+ ready templates, 24/5 live chat support, and AI-assisted setup at a fraction of the cost.
How does Google Sheets handle chat data updates from JivoChat?
You can update Google Sheets rows with new JivoChat visitor data using 1-click automations on Integrately. There's a ready template — start from the Google Sheets and JivoChat integration.
Can I track JivoChat offline messages in Google Sheets?
Offline messages received in JivoChat can be saved in Google Sheets automatically. There's a ready template — start from the Google Sheets and JivoChat integration.
Do I need coding skills to automate Google Sheets and JivoChat?
Connecting Google Sheets and JivoChat requires zero coding skills. You can use pre-built templates or describe your exact workflow to Integrately AI.
Is the Google Sheets and JivoChat integration free?