Automatically send a thank you email via Gmail whenever a new chat is initiated on Replain. This helps you acknowledge customer interactions promptly and build a positive relationship from the first contact.
Receive an instant email notification in Gmail with chat details each time a new conversation starts in Replain. This allows your team to stay informed and ready to respond quickly to potential customers.
Automatically send new Replain chat details to Gmail to keep a centralized record of all customer queries. This makes it easier for you to track and manage follow-up actions without missing any opportunity.
Automatically forward chat transcripts from Replain to Gmail for record-keeping and quality auditing. This ensures you can review interactions and maintain service standards.
Get an email notification in Gmail when a chat in Replain remains unattended for a specific period. This helps you quickly identify and respond to customers who are still waiting for assistance.
And much more...