Freshdesk + HubSpot Integration

Connect Freshdesk to HubSpot in 1 click

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
  • HubSpot
    Contact is created in HubSpot
  • HubSpot
    Contact is created in a list in HubSpot
  • HubSpot
    Contact is updated in HubSpot
  • HubSpot
    Company is created in HubSpot
  • HubSpot
    Company is updated in HubSpot
  • HubSpot
    Deal is created in HubSpot
  • HubSpot
    Deal stage is changed in HubSpot
  • HubSpot
    Deal is updated in HubSpot
  • HubSpot
    Task is created in HubSpot
  • HubSpot
    Task is updated in HubSpot
  • HubSpot
    Task is marked as done in HubSpot
  • HubSpot
    Quote is created in HubSpot
  • HubSpot
    Quote is created or updated in HubSpot
  • HubSpot
    New Line item is created in HubSpot
  • HubSpot
    LineItem is created/updated in HubSpot
  • HubSpot
    Product is created in HubSpot
  • HubSpot
    Product is updated in HubSpot
  • HubSpot
    Form is submitted in HubSpot
  • HubSpot
    Feedback form is submitted in HubSpot
  • HubSpot
    Email event is created in HubSpot
  • HubSpot
    Engagement is created in HubSpot
  • HubSpot
    Engagement is created/modified in HubSpot
  • HubSpot
    Blog post is created in HubSpot
  • HubSpot
    Blog tag is created in HubSpot
  • HubSpot
    Social media message is broadcasted in HubSpot
  • HubSpot
    Workflow is created in HubSpot
  • HubSpot
    Email subscription timeline is created in HubSpot
  • HubSpot
    Ticket is created in HubSpot
  • HubSpot
    Ticket is updated in HubSpot
  • HubSpot
    File is created/uploaded in HubSpot
  • HubSpot
    Form is created in HubSpot
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2.

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Ready Workflows Ready Workflows   for Freshdesk + HubSpot Integration

Just click on the workflow you want to automate

Most popular automationmost-popular-automations
HubSpot + Freshdesk Integration

Create Freshdesk ticket for new HubSpot deal

HubSpot is a great tool for managing customer relationships. However, when an deal is created in HubSpot, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Freshdesk whenever an deal is created in HubSpot. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Who Is This Integration For?

Sales Teams
Sales Teams
Customer Support Teams
Customer Support Teams
Marketing Agencies
Marketing Agencies
Product Managers
Product Managers
Business Consultants
Business Consultants
Sales Teams
Sales teams often struggle keeping track of customer interactions across multiple platforms. They need a way to seamlessly transfer potential customer data from marketing campaigns in Hubspot to customer support queues in Freshdesk, ensuring leads don't slip through the cracks.
Customer Support Teams
Customer support teams frequently need to know the customer's journey details captured in Hubspot to provide tailored support. They often face issues due to lack of visibility into what marketing interactions have occurred prior to support requests.
Marketing Agencies
Agencies managing multiple clients find it challenging to streamline persistent communication between marketing operations on Hubspot and customer service tasks in Freshdesk. They need efficient tools to bridge this gap to focus more on strategizing rather than managing data flows.
Product Managers
Product managers often require insights from both marketing and support to make informed decisions. It's difficult for them to aggregate the data from Hubspot's campaigns and Freshdesk's support outcomes without a direct handshake between the two.
Business Consultants
Business consultants advising on CRM and customer support strategies need a cohesive view of how end-to-end customer interactions are managed. They need the ability to automate data flow between Hubspot for CRM management and Freshdesk for support delivery to build better workflows for their clients.
Freshdesk logo
HubSpot logo

What Can You Automate With Freshdesk + HubSpot

Create Freshdesk tickets from new Hubspot contacts
Automatically generate a Freshdesk ticket whenever a new contact is added in Hubspot. This helps you start logging interactions with potential customers the moment they enter your CRM.
Update Hubspot contacts after Freshdesk ticket closure
Ensure your sales team remains updated. When a Freshdesk ticket is closed, update the corresponding contact in Hubspot to reflect the resolution. This keeps your CRM up-to-date with the latest support activities.
Alert sales team of high-priority tickets
Whenever a ticket is marked high-priority in Freshdesk, automatically create a task in Hubspot. This keeps your sales team informed about urgent issues that might affect large deals or key customer accounts.
Send satisfaction survey after ticket resolution
Once a Freshdesk ticket is marked resolved, automatically send a follow-up satisfaction survey via Hubspot email sequence. This helps you collect feedback and improve service quality.
Log support interactions in Hubspot
Each time a Freshdesk ticket is updated, log these interactions in Hubspot under the respective customer's record. This gives you a comprehensive view of customer history across support and sales platforms.
And much more...
Automations

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Just click on the workflow you want to automate

Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
Activate
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
Activate
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
Activate
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
Activate
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
Activate
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
Activate
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
Activate
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
Activate
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
Activate
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
Activate
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
Activate
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
Activate
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
Activate
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
Activate
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
Activate
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
Activate
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact

Top 10 Most Popular HubSpot Automations from
Integrately Community

Most popularmost-popular-automations
01
Google Sheets logo
HubSpot logo
Create HubSpot contact for new Google Sheets row
02
Amelia logo
HubSpot logo
Update HubSpot contact from new Amelia booking
03
Google Sheets logo
HubSpot logo
Create HubSpot company for new Google Sheets row
04
Amelia logo
HubSpot logo
Create HubSpot deal for new Amelia booking
05
WordPress logo
HubSpot logo
Create HubSpot contact for new WordPress user
cloud
HubSpot
app integration
06
HubSpot logo
Sharepoint logo
Create Sharepoint folder for new HubSpot deal
07
sevDesk logo
HubSpot logo
Create HubSpot contact for new sevDesk contact
08
Rezdy logo
HubSpot logo
Create HubSpot contact from new Rezdy contact
09
Airtable logo
HubSpot logo
Create HubSpot contact for new Airtable record
10
Microsoft Excel logo
HubSpot logo
Create HubSpot contact for new Microsoft Excel row
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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2,000 Tasks
in $19.99

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Want to automate something else in your workflow?

You Can Also Connect Freshdesk or HubSpot With 1400+ Other Apps

Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
HubSpot
HubSpot
Hubspot is your all-in-one stop for all of your marketing software needs. We offer a complete suite of tools to help you connect and convert customers through social media, email, webinars, video, blogging and more.