How to integrate Google Sheets with your apps: 19 effective methods
Revolutionize your workspace with the top 19 Google Sheets integrations. Multiply your productivity and explore the best options today.
Google Sheets + Freshdesk Integration
Connect Google Sheets to Freshdesk in 1 click
Free forever.Use premium features free for 14 days.1.
Spreadsheet row is created in Google Sheets- Spreadsheet row is created or updated in Google Sheets
- Spreadsheet is created in Google Sheets
- Worksheet is created in Google Sheets
Ticket is updated in Freshdesk- Ticket note is created in Freshdesk
- Ticket is created in Freshdesk
2.
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Who Is This Integration For?
Customer Support Teams
Sales Teams
Project Managers
Data Analysts
Product Managers
Customer Support Teams
Customer support teams often face challenges in handling recurring issues reported by customers. Support agents need an efficient way to track and update ongoing issues without manually checking different systems.
Sales Teams
Sales teams need quick access to client issues that could impact potential deals. Knowing real-time issues or requests from key clients can significantly aid in negotiations and maintaining strong customer relationships.
Project Managers
Project managers struggle with managing project timelines when there are support-related queries or issues that need to be addressed promptly. Having seamless communication between support tickets and project tasks is crucial for them.
Data Analysts
Data analysts frequently require up-to-date and detailed customer service metrics to analyze trends and improve business processes. They need easy access to support ticket data for more comprehensive reporting.
Product Managers
Product managers aim to improve their products based on user feedback reported via support tickets. They require efficient ways to compile and analyze feedback for future iterations of their products, which can be slow without proper tools in place.
What Can You Automate With Google Sheets + Freshdesk
Track new Freshdesk tickets in Google Sheets
When a new ticket is created in Freshdesk, automatically log its details in Google Sheets. This keeps your support data organized and easily accessible for further analysis or reporting.
Create a Freshdesk ticket from a new Google Sheets entry
Every time a new row is added in Google Sheets with a customer issue, automatically generate a ticket in Freshdesk. This ensures no customer issue falls through the cracks by keeping both systems in sync.
Update Freshdesk ticket status from Google Sheets updates
When specific fields are updated in your Google Sheet, automatically reflect those changes in the corresponding Freshdesk ticket. This helps maintain consistency across platforms without manual input.
Notify sales team of important Freshdesk tickets via Google Sheets
Automatically add high-priority tickets to a dedicated Google Sheet for your sales team. This ensures they're always informed of key issues that might affect client relationships without needing direct access to Freshdesk.
Generate weekly reports of Freshdesk activity in Google Sheets
Automatically compile new tickets and their resolutions into a Google Sheet every week. This allows you to effortlessly track and review the team's performance over time, facilitating regular assessments and strategy adjustments.
And much more...
Top 10 Most Popular Google Sheets Automations from
Integrately Community
Just click on the workflow you want to automate
Create GoToWebinar registrant for new Google Sheets row
Send WhatsApp message for new Google Sheets row
Create Google Sheets row for new message received in WhatsApp
Create HubSpot contact for new Google Sheets row
Send WhatsApp message for updated Google Sheets row
Create GoToWebinar registrant for new Google Sheets row
Send WhatsApp message for new Google Sheets row
Create Google Sheets row for new message received in WhatsApp
Create HubSpot contact for new Google Sheets row
Send WhatsApp message for updated Google Sheets row
Create ClickUp task for new Google Sheets row
Create Google Sheets row for new Shopify order
Create CompanyHub contact for new Google Sheets row
Create Trello card for new Google Sheets row
Create Google Sheets row for new Instamojo payment
Create ClickUp task for new Google Sheets row
Create Google Sheets row for new Shopify order
Create CompanyHub contact for new Google Sheets row
Create Trello card for new Google Sheets row
Create Google Sheets row for new Instamojo payment
Top 10 Most Popular Freshdesk Automations from
Integrately Community
Most popular
01
Create Freshdesk ticket for new Autopilot contact
02
Create Freshdesk ticket for new Elementor Forms form submission
03
Create Freshdesk ticket for new Ninja Forms form submission
04
Create Freshdesk ticket for new ThriveCart purchase
05
Create Azure DevOps work item for new Freshdesk ticket
06
Create Freshdesk ticket for new WHMCS contact
07
Create Freshdesk ticket for new ConvertKit subscriber
08
Create Freshdesk ticket for new ActiveDEMAND contact
09
Create Freshdesk ticket for new ConvertKit purchase
10
Create Freshdesk user for new ActiveDEMAND contact
Most popular
01
Create Freshdesk ticket for new Autopilot contact
02
Create Freshdesk ticket for new Elementor Forms form submission
03
Create Freshdesk ticket for new Ninja Forms form submission
04
Create Freshdesk ticket for new ThriveCart purchase
05
Create Azure DevOps work item for new Freshdesk ticket
06
Create Freshdesk ticket for new WHMCS contact
07
Create Freshdesk ticket for new ConvertKit subscriber
08
Create Freshdesk ticket for new ActiveDEMAND contact
09
Create Freshdesk ticket for new ConvertKit purchase
10
Create Freshdesk user for new ActiveDEMAND contact
How Integrately Works?
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Connect Google Sheets + Freshdesk Now 
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Price Comparison with Popular Alternatives
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750 Tasks
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You Can Also Connect Google Sheets or Freshdesk With 1400+ Other Apps
Google Sheets
Google Sheets is a free, fully-featured spreadsheet app for all your number crunching and list-making needs. Collaborate with others from any device, or get stuff done on the go.
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
