Asana + Freshdesk Integration

Connect Asana to Freshdesk in 1 click

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1.
  • Asana
    Tag is added to task in Asana
  • Asana
    Task is created in Asana
  • Asana
    Task is created in project in Asana
  • Asana
    Task is completed in Asana
  • Asana
    Task is updated in project in Asana
  • Asana
    Subtask is added in Asana
  • Asana
    Task is updated in Asana
  • Asana
    Project is created in Asana
  • Asana
    Stories is added on task in Asana
  • Asana
    Team is created in Asana
  • Asana
    Tag is created in Asana
  • Asana
    User is created in Asana
  • Asana
    Workspace/Organization is created in Asana
  • Asana
    Particular task field is updated in Asana Instant
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
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2.

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Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Who Is This Integration For?

Customer Support Teams
Customer Support Teams
Project Managers
Project Managers
Product Teams
Product Teams
Sales Teams
Sales Teams
Marketing Teams
Marketing Teams
Customer Support Teams
Customer support teams often face the challenge of ensuring their internal teams are aligned with ongoing support tickets. They need a way to track the progress of customer issues and ensure tasks are followed up on by the right team members.
Project Managers
Project managers often struggle to keep track of customer feedback and requests that come through support channels. They need to incorporate this feedback into project plans effectively without missing any crucial information.
Product Teams
Product teams require a streamlined process for turning customer-reported bugs or feature requests into actionable tasks. They face issues in efficiently prioritizing and addressing these items within their planning cycles.
Sales Teams
Sales teams want to stay informed about client issues reported through Freshdesk but often lack insight into ongoing support matters, which can impact their client relationships and sales strategies.
Marketing Teams
Marketing teams are often out of the loop on customer satisfaction trends. They need a way to be informed about recurring support issues that could influence marketing campaigns or communication strategies.
Asana logo
Freshdesk logo

What Can You Automate With Asana + Freshdesk

Create Asana tasks for new Freshdesk tickets
Automatically generate a task in Asana for every new ticket created in Freshdesk. This helps you streamline your workflow by ensuring no support issue is overlooked and the appropriate team members are promptly notified to take action.
Update Asana tasks when Freshdesk tickets are resolved
Keep your project management in sync by updating Asana tasks when a Freshdesk ticket is resolved. This ensures everyone is informed of the resolution and no further action is required, preventing duplication of efforts.
Tag Asana tasks based on ticket priority
Assign tags to Asana tasks according to the priority level of Freshdesk tickets. This helps you prioritize tasks effectively and direct resources to the most critical customer issues.
Notify teams in Asana about high-priority Freshdesk tickets
Send an alert to your Asana teams whenever a high-priority ticket is logged in Freshdesk. This ensures quick awareness and response for issues that demand immediate attention, enhancing your team's agility in problem-solving.
Link customer feedback from Freshdesk to Asana projects
Capture valuable customer feedback from Freshdesk tickets into relevant Asana projects. This process helps your teams integrate customer insights directly into product improvements or new feature developments without missing any crucial input.
And much more...
Automations

Top 10 Most Popular Asana Automations from
Integrately Community

Just click on the workflow you want to automate

Todoist logo
Asana logo
Create Asana task for new Todoist task
Activate
Google Sheets logo
Asana logo
Create Asana task for new Google Sheets row
Activate
Smartsheet logo
Asana logo
Create Asana task for new Smartsheet row
Activate
Asana logo
Microsoft To-Do logo
Create Microsoft To-Do task for new Asana task
Activate
Asana logo
Todoist logo
Create Todoist task for new Asana task
Activate
Todoist logo
Asana logo
Create Asana task for new Todoist task
Activate
Google Sheets logo
Asana logo
Create Asana task for new Google Sheets row
Activate
Smartsheet logo
Asana logo
Create Asana task for new Smartsheet row
Activate
Asana logo
Microsoft To-Do logo
Create Microsoft To-Do task for new Asana task
Activate
Asana logo
Todoist logo
Create Todoist task for new Asana task
Activate
Asana logo
Google Sheets logo
Create Google Sheets row for new Asana task
Activate
Discord logo
Asana logo
Create Asana task for new Discord message
Activate
Notion logo
Asana logo
Create Asana task for new Notion database item
Activate
Microsoft To-Do logo
Asana logo
Create Asana task for new Microsoft To-Do task
Activate
Asana logo
ClickUp logo
Create ClickUp task for new Asana task
Activate
Asana logo
Google Sheets logo
Create Google Sheets row for new Asana task
Activate
Discord logo
Asana logo
Create Asana task for new Discord message
Activate
Notion logo
Asana logo
Create Asana task for new Notion database item
Activate
Microsoft To-Do logo
Asana logo
Create Asana task for new Microsoft To-Do task
Activate
Asana logo
ClickUp logo
Create ClickUp task for new Asana task
Activate

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
02
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
03
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
04
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
05
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
cloud
Freshdesk
app integration
06
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
07
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
08
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
09
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
10
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

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Want to automate something else in your workflow?

You Can Also Connect Asana or Freshdesk With 1400+ Other Apps

Asana
Asana
Asana is a cloud based application used for creating boards and adding tasks to it. By using this tool you can divide your work into different parts and can easily manage it.
Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.