AfterShip + Zendesk Integration

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AfterShip + Google Translate + Zendesk Integration

Translate and Create ticket in Zendesk when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create ticket in Zendesk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
 1. AfterShip: Whenever Event notification is created, the automation will be triggered.
 2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
 3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
 4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Zendesk: The translated content will be used to Create ticket in Zendesk, ensuring that customer inquiries or support requests are handled in the desired language.

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AfterShip + Zendesk Integration
1.
  • AfterShip
    Event notification is created in AfterShip Instant
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
2.
  • AfterShip
    Create tracking in AfterShip
  • AfterShip
    Update tracking in AfterShip
  • AfterShip
    Search courier by tracking in AfterShip
  • AfterShip
    Search tracking in AfterShip
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
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