ActiveCampaign + Freshdesk Integration

Connect ActiveCampaign to Freshdesk in 1 click

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1.
  • ActiveCampaign
    Tag is added to contact in ActiveCampaign Instant
  • ActiveCampaign
    Contact is added to list in ActiveCampaign Instant
  • ActiveCampaign
    Contact is created in ActiveCampaign Instant
  • ActiveCampaign
    Contact is updated in ActiveCampaign Instant
  • ActiveCampaign
    Contact task is created in ActiveCampaign Instant
  • ActiveCampaign
    Contact is unsubscribed in ActiveCampaign Instant
  • ActiveCampaign
    Contact note is created in ActiveCampaign Instant
  • ActiveCampaign
    Automation webhook data is received in ActiveCampaign Instant
  • ActiveCampaign
    Contact is associated with an automation in ActiveCampaign
  • ActiveCampaign
    Automation is created in ActiveCampaign
  • ActiveCampaign
    Calendar feed is created in ActiveCampaign
  • ActiveCampaign
    Pipeline is created in ActiveCampaign Instant
  • ActiveCampaign
    Pipeline stage is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal is updated in ActiveCampaign Instant
  • ActiveCampaign
    Deal task is created in ActiveCampaign Instant
  • ActiveCampaign
    Deal task is completed in ActiveCampaign Instant
  • ActiveCampaign
    Deal note is created in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is initated in ActiveCampaign Instant
  • ActiveCampaign
    Campaign link is clicked in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is opened in ActiveCampaign Instant
  • ActiveCampaign
    Campaign is bounced in ActiveCampaign Instant
  • ActiveCampaign
    List is created in ActiveCampaign Instant
  • Freshdesk
    Ticket is updated in Freshdesk
  • Freshdesk
    Ticket note is created in Freshdesk
  • Freshdesk
    Ticket is created in Freshdesk
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2.

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Ready Workflows Ready Workflows   for ActiveCampaign + Freshdesk Integration

Just click on the workflow you want to automate

Most popular automationsmost-popular-automations
ActiveCampaign + Freshdesk Integration

Create Freshdesk ticket for new ActiveCampaign contact

If you're using ActiveCampaign to send your marketing emails, you can also use it to create and manage ticket for Freshdesk. contact created in ActiveCampaign will automatically be created as ticket in Freshdesk, so you can easily keep track of all Freshdesk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
See more
ActiveCampaign + Freshdesk Integration

Create Freshdesk ticket for new ActiveCampaign deal

ActiveCampaign is a great tool for managing customer relationships. However, when an deal is created in ActiveCampaign, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Freshdesk whenever an deal is created in ActiveCampaign. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Who Is This Integration For?

Customer Support Teams
Customer Support Teams
Sales Teams
Sales Teams
Marketing Managers
Marketing Managers
Customer Success Managers
Customer Success Managers
Product Managers
Product Managers
Customer Support Teams
Customer support teams often struggle to ensure follow-ups on support tickets or feedback requests to nurture and maintain customer relationships. They might also find it challenging to communicate updates from support queries to the sales team effectively.
Sales Teams
Sales teams can have difficulty getting timely updates on customer issues that might affect sales opportunities or renewals. Keeping track of support ticket activity and its potential impact on sales plays an essential role in strategic planning.
Marketing Managers
Marketing managers often face challenges in segmenting audiences based on customer service interactions. This can be crucial for crafting personalized campaigns and ensuring those with unresolved issues aren't targeted inappropriately.
Customer Success Managers
Customer success managers need to monitor ongoing support issues to proactively engage with users and address concerns before they escalate, which is crucial in reducing churn and increasing customer satisfaction.
Product Managers
Product managers might struggle to track feedback and issues customers experience directly through Freshdesk. Without integrating customer feedback with a marketing or sales platform, opportunities to innovate or pivot based on user pain points may be missed.
ActiveCampaign logo
Freshdesk logo

What Can You Automate With ActiveCampaign + Freshdesk

Add Freshdesk Ticket Requesters to ActiveCampaign
Automatically add new Freshdesk ticket requesters to a list in ActiveCampaign. This helps you seamlessly nurture these contacts with email campaigns, turning support inquiries into potential leads effortlessly.
Tag ActiveCampaign Contacts Based on Freshdesk Ticket Updates
Automatically tag contacts in ActiveCampaign when there's an update to their support ticket in Freshdesk. This enables you to segment contacts based on their support history, allowing for more personalized marketing strategies.
Create Deals in ActiveCampaign from New Freshdesk Tickets
Automatically create a deal in ActiveCampaign whenever a new ticket is raised in Freshdesk. This ensures that your sales team can quickly act on opportunities related to customer inquiries.
Send Follow-up Emails Through ActiveCampaign When Tickets Are Closed
Trigger a follow-up email series from ActiveCampaign once a support ticket is closed in Freshdesk. This helps maintain engagement and checks on customer satisfaction without manual intervention.
Automate Alerts to ActiveCampaign When High-Priority Tickets Are Raised
Set up alerts in ActiveCampaign to notify specific team members when a high-priority ticket is created in Freshdesk. This ensures prompt attention from the appropriate sales or support team, enhancing customer service.
And much more...
Automations

Top 10 Most Popular ActiveCampaign Automations from
Integrately Community

Just click on the workflow you want to automate

Amelia logo
ActiveCampaign logo
Create ActiveCampaign contact for new Amelia booking
Activate
Marquiz logo
ActiveCampaign logo
Create ActiveCampaign contact for new Marquiz lead
Activate
Elementor Forms logo
ActiveCampaign logo
Create ActiveCampaign contact for new Elementor Forms form submission
Activate
Webflow (Legacy) logo
ActiveCampaign logo
Create ActiveCampaign contact for new Webflow form submission
Activate
WordPress logo
ActiveCampaign logo
Create ActiveCampaign contact for new WordPress user
Activate
Amelia logo
ActiveCampaign logo
Create ActiveCampaign contact for new Amelia booking
Activate
Marquiz logo
ActiveCampaign logo
Create ActiveCampaign contact for new Marquiz lead
Activate
Elementor Forms logo
ActiveCampaign logo
Create ActiveCampaign contact for new Elementor Forms form submission
Activate
Webflow (Legacy) logo
ActiveCampaign logo
Create ActiveCampaign contact for new Webflow form submission
Activate
WordPress logo
ActiveCampaign logo
Create ActiveCampaign contact for new WordPress user
Activate
CompanyHub logo
ActiveCampaign logo
Create ActiveCampaign contact for new CompanyHub contact
Activate
Stripe logo
ActiveCampaign logo
Create ActiveCampaign contact for new Stripe charge
Activate
GetResponse logo
ActiveCampaign logo
Create ActiveCampaign contact for new GetResponse contact
Activate
Kajabi logo
ActiveCampaign logo
Create ActiveCampaign contact for new Kajabi offer
Activate
Instamojo logo
ActiveCampaign logo
Create ActiveCampaign contact for new Instamojo payment
Activate
CompanyHub logo
ActiveCampaign logo
Create ActiveCampaign contact for new CompanyHub contact
Activate
Stripe logo
ActiveCampaign logo
Create ActiveCampaign contact for new Stripe charge
Activate
GetResponse logo
ActiveCampaign logo
Create ActiveCampaign contact for new GetResponse contact
Activate
Kajabi logo
ActiveCampaign logo
Create ActiveCampaign contact for new Kajabi offer
Activate
Instamojo logo
ActiveCampaign logo
Create ActiveCampaign contact for new Instamojo payment
Activate

Top 10 Most Popular Freshdesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Autopilot logo
Freshdesk logo
Create Freshdesk ticket for new Autopilot contact
02
Elementor Forms logo
Freshdesk logo
Create Freshdesk ticket for new Elementor Forms form submission
03
Ninja Forms logo
Freshdesk logo
Create Freshdesk ticket for new Ninja Forms form submission
04
ThriveCart logo
Freshdesk logo
Create Freshdesk ticket for new ThriveCart purchase
05
Freshdesk logo
Azure DevOps logo
Create Azure DevOps work item for new Freshdesk ticket
cloud
Freshdesk
app integration
06
WHMCS logo
Freshdesk logo
Create Freshdesk ticket for new WHMCS contact
07
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit subscriber
08
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk ticket for new ActiveDEMAND contact
09
ConvertKit logo
Freshdesk logo
Create Freshdesk ticket for new ConvertKit purchase
10
ActiveDEMAND logo
Freshdesk logo
Create Freshdesk user for new ActiveDEMAND contact
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You Can Also Connect ActiveCampaign or Freshdesk With 1400+ Other Apps

ActiveCampaign
ActiveCampaign
ActiveCampaign is a powerful tool for marketing automation and email marketing. It combines marketing automation and CRM and is able to offer you a lot of functionality.
Freshdesk
Freshdesk
Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.