If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Act! 365. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Act! 365 integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Act! 365.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Act! 365 or Zendesk With 1400+ Other Apps
Act! 365
Act! 365 is a powerful sales and marketing software that is available in the cloud. It helps you take care of everything from managing contacts to tracking deals using your smartphone.
Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.