Twilio + Zendesk Integration

Connect Twilio to Zendesk - Automate your workflows in 1-click

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Ready workflows for Twilio + Zendesk Integration

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Send Twilio sms for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Twilio integration. Whenever a new ticket is created in Zendesk, you will immediately receive a sms in Twilio notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the sms includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Twilio smss for new Zendesk tickets today - your customers will appreciate it!

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Create Your Own Twilio & Zendesk Integration Without Any Code

Quickly Create Custom Workflows - Set ‘trigger’ to start your workflow & ‘action’
to automate repetitive tasks between Twilio & Zendesk

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SMS is received/sent in Twilio
Recording is available in Twilio
Call status is changed in Twilio
Call is finished in Twilio
Phone number is added in Twilio
Transcription is available in Twilio
Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk

Send SMS in Twilio
Send WhatsApp message in Twilio
Call phone in Twilio
Get call details by id in Twilio
Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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750 Tasks

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Integrate Twilio & Zendesk In 1 Click
And Save Time & Money Both

Integrately is 1 click integration platform for non-techies. It is the only platform with millions of ready-to-activate integrations! With Integrately, you can integrate Twilio & Zendesk with 1100+ apps in the next few minutes, without any technical skills and zero learning curve. Just find your automation and activate it.

Want to automate something else in your workflow?

You Can Also Connect Twilio or Zendesk With 1100+ Other Apps

Twilio is a cloud communications platform as a service. It allows software developers to programmatically make and receive phone calls and send and receive text messages using standard web languages.

See Twilio Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations