SupportBee + Trello Integration

Integrate SupportBee to Trello in one click, or tell Integrately AI how you want each ticket handled. Track customer requests, assign tasks to team members, update progress across boards, and resolve support issues faster.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • SupportBee
    Ticket is created in SupportBee Instant
  • SupportBee
    Agent replies to ticket in SupportBee Instant
  • SupportBee
    Comment is added to ticket in SupportBee Instant
  • SupportBee
    Customer replies to ticket in SupportBee Instant
  • Trello
    Card is created in Trello
  • Trello
    Card is moved to list in Trello Instant
  • Trello
    Card is updated in Trello Instant
  • Trello
    Comment is added to a card in Trello
  • Trello
    Card is archived in Trello
  • Trello
    Label is added to card in Trello Instant
  • Trello
    Notification is created in Trello
  • Trello
    Checklist is created in Trello
  • Trello
    Activity is created in Trello Instant
  • Trello
    Member is added to card in Trello
  • Trello
    Board is added in Trello
  • Trello
    Label is created in Trello
  • Trello
    Attachments is added to card in Trello
  • Trello
    List is created in Trello
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2.

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Ready WorkflowsReady Workflows   for SupportBee + Trello Integration

Create Trello cards from support tickets, track issue resolutions, assign team members, and keep projects updated, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your SupportBee + Trello flow

Route support tickets into team tracking systems, alert staff in chat apps, and log issues for review. Pick a combination and activate it in one click.

SupportBee
Trello
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SlackSlack (4)
+
GmailGmail (4)
+
Google DriveGoogle Drive (4)
+
AsanaAsana (4)
+
ZendeskZendesk (4)
+
TypeformTypeform (4)
S
T
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Create a Trello card from every new SupportBee ticket and notify your support team in Slack
New support tickets appear as Trello cards instantly while Slack alerts your team channel, so requests never get missed.
S
T
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When an agent replies to a SupportBee ticket, update the Trello card and post an update in Slack
Agent responses automatically update your Trello tracking cards and notify the team channel in Slack.
T
S
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When a Trello card is moved to a list, add a comment in SupportBee and alert your team in Slack
Card movements on Trello boards automatically log comments in SupportBee and notify staff in Slack.
S
T
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When a customer replies to a SupportBee ticket, update the Trello card and notify the assignee in Slack
Customer follow-ups automatically refresh Trello cards and alert assigned team members in Slack.

Supported triggers and actions for SupportBee and Trello

Mix and match to build the exact automation you need

SupportBee
SupportBee Triggers & Actions
Instant
Ticket is created in SupportBee
Triggers the automation when a new ticket is created
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Instant
Agent replies to ticket in SupportBee
Triggers the automation when a ticket is replied to by any agent
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Instant
Comment is added to ticket in SupportBee
Triggers the automation when a comment is added to a ticket
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Instant
Customer replies to ticket in SupportBee
Triggers the automation when a customer replies to a ticket
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Create ticket in SupportBee
Generates a new ticket
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Trello
Trello Triggers & Actions
Card is created in Trello
Triggers the automation when a card is archived
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Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
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Instant
Card is updated in Trello
Triggers the automation when a card is updated
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Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
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Card is archived in Trello
Triggers the automation when a card is archived
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Instant
Label is added to card in Trello
Triggers the automation when any card is labelled
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Notification is created in Trello
Triggers the automation when a notification is created
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Checklist is created in Trello
Triggers the automation when a new checklist is created
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Instant
Activity is created in Trello
Triggers the automation when a new activity is created
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Member is added to card in Trello
Triggers the automation when a member is assigned to a card
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Board is added in Trello
Triggers the automation when a new board is added
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Label is created in Trello
Triggers the automation when a new label is created
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Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
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List is created in Trello
Triggers the automation when a new list is created
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Get label by ID in Trello
Retrieve label by ID
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Get organization by ID in Trello
Retrieve organization by ID
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Get member by ID in Trello
Retrieve member by ID
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Get list by ID in Trello
Retrieve list by ID
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Get board by ID in Trello
Retrieve board by ID
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Find checklist item in Trello
Searches and locates a item in the checklist
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Find card in Trello
Locates a card within the application
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Get checklist item by id in Trello
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Create card in Trello
Generates a new card for a task
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Update card in Trello
Updates the information on the selected card
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Move card to list in Trello
Relocates a particular card to a list
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Add member to card in Trello
Assigns a team member to a task card
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Archive card in Trello
Move card to an archive section for future reference
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Get attachments of card in Trello
Retrieves attachments associated with a card
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Get card by ID in Trello
Retrieves a card using its id
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Create board in Trello
Generates a new board
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Search board in Trello
Searches for a board
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Copy board in Trello
Duplicate the entire content of the current board
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Close board in Trello
Close an existing board
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Create checklist Item in Trello
Generates a checklist item in a particular checklist
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Add attachment to card in Trello
Adds an attachment to a card in the particular project or board
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Complete checklist Item in card in Trello
Mark a checklist item as complete in a card
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Search list on board in Trello
Searches for a list in a board
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Create custom field in Trello
Creates a new marketing campaign
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Assign member to board in Trello
Adds a member to a designated board
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Search member in Trello
Searches for a member with
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Add checklist to card in Trello
Adds a checklist with tasks to a card
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Find checklist in Trello
Locate and access a predefined checklist with
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Delete checklist in card in Trello
Removes the entire checklist from the particular card
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Create list in Trello
Generates a new list
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Create comment in Trello
Generates a new comment
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Add label to card in Trello
Adds a label to a card in the particular list
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Add existing label to card in Trello
Adds an existing label to a card
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Remove label in Trello
Removes a label
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Add label to board in Trello
Creates a label on a board
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Find label on board in Trello
Locate and extract label information from a board
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What can you automate with SupportBee + Trello?

Streamline your customer support workflows by turning emails into visual project tasks instantly.

What you can automate?
🎫
Turn support tickets into tracking cards
Automatically generate a new Trello card whenever a ticket is created in SupportBee to ensure no customer request is ever overlooked by your operations team.
📋
Capture every ticket field and detail
Map customer names, email addresses, and message descriptions directly into Trello card descriptions and checklists for complete context.
🔔
Alert team members instantly
Notify assigned staff members the moment a support ticket arrives or when a project card status changes across your shared boards.
🔀
Route tasks based on ticket priority
Send urgent support tickets to priority Trello lists while routine inquiries populate standard workflow columns automatically.
🔄
Keep project boards up to date
Synchronize card updates and list movements in Trello with corresponding ticket replies and status changes in SupportBee.
🔍
Find and update existing records
Locate matching Trello cards during customer follow-ups to apply updates without generating duplicate tasks in your workspace.
🏁
Manage ticket closures and archiving
Archive completed Trello cards to automatically log resolution comments and close out corresponding tickets in SupportBee.
💬
Extend workflows to team chat apps
Connect your SupportBee and Trello automation with Slack to broadcast instant alerts whenever high-priority customer requests arrive.
And much more...

Who is SupportBee + Trello integration for?

Support and operations teams use this integration to streamline customer ticket management and keep project tracking boards continuously updated without manual data entry.

Support operations managers
Support operations managers
Customer success leads
Customer success leads
Client account directors
Client account directors
High-volume helpdesk leads
High-volume helpdesk leads
Project task assignees
Project task assignees
Quality assurance specialists
Quality assurance specialists
📈
Support operations managers
You're reviewing ticket resolution metrics but your tracking board only updates when someone manually creates cards, so the counts you're optimising against are always outdated — with this integration, every new support ticket lands in Trello instantly and your metrics stay current.
Customer success leads
You need to act fast on critical client inquiries, but information sits trapped in your support email queue until someone forwards it, so you find out about escalations too late — automating both apps means every urgent ticket generates a project card the moment it arrives.
🤝
Client account directors
You answer to external clients who want to see daily project progress, but compiling status reports requires cross-referencing email threads with boards by hand — this integration means every support action automatically updates your tracking boards for seamless client reporting.
📊
High-volume helpdesk leads
The volume of daily customer emails is too high for anyone to keep up by hand, leaving your project boards half-empty and disorganized — automating both apps means every submission is captured and tracked without human error.
🎯
Project task assignees
You own the next technical step on customer issues and depend on support agents to hand over ticket details manually, leading to constant bottlenecks — connecting these apps means task handoffs happen instantly in your project board.
🗂️
Quality assurance specialists
You need a reliable history of customer communications for auditing, but you keep finding gaps where resolved tickets were never logged in project boards — automating these apps means every interaction is recorded accurately every time.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate SupportBee + Trello

Build and manage your SupportBee + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SupportBee + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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in $19.99
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in $19.99

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Frequently Asked Questions

How do I connect SupportBee to Trello?
Frequently Asked Questions
You can connect SupportBee to Trello in 1 click using ready-made templates on Integrately, or use Integrately AI to build your workflow instantly.
Can I automatically create Trello cards from SupportBee tickets?
Frequently Asked Questions
Can I connect SupportBee, Trello, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for SupportBee and Trello?
Frequently Asked Questions
How does SupportBee ticket data transfer to Trello cards?
Frequently Asked Questions
Can Trello card updates sync back to SupportBee?
Frequently Asked Questions
Do I need coding skills to integrate SupportBee and Trello?
Frequently Asked Questions
Is the SupportBee and Trello integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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