SMS Idea + Zendesk Integration

Connect SMS Idea to Zendesk - Automate your workflows in 1-click

Set up SMS Idea automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between SMS Idea & Zendesk using Integrately.

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Ready Workflows For SMS Idea + Zendesk Integration

Just click on the workflow you want to automate

Send SMS Idea message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - SMS Idea integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in SMS Idea notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SMS Idea messages for new Zendesk tickets today - your customers will appreciate it!

Activate

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Create Your Own SMS Idea & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Zendesk
Triggers the automation whenever a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation whenever a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation whenever a ticket is audited
View is created in Zendesk
Triggers the automation whenever a new view is created
User is created in Zendesk
Group is created in Zendesk
Triggers the automation whenever a new group is created
Organization is created in Zendesk
Triggers the automation whenever a new organization is created

Send SMS alert in SMS Idea
Automatically sends SMS notifications to designated recipients
Create ticket in Zendesk
Automatically generates a new ticket
Update ticket in Zendesk
Automatically updates user information
Add comment to ticket in Zendesk
Automatically adds a tag to a ticket for easy categorization and tracking
Search ticket in Zendesk
Automatically searches for a ticket
Add tag to ticket in Zendesk
Create user in Zendesk
Automatically generates a new user account
Update user in Zendesk
Triggers the automation whenever a new user is created
Search agent in Zendesk
Automatically searches for a group
Search user in Zendesk
Automatically searches for a user
Get user by id in Zendesk
Automatically retrieves user information using their ID
Create organization in Zendesk
Automatically generates a new invoice
Update organization in Zendesk
Automatically updates organization information
Search organization in Zendesk
Search group in Zendesk
Automatically finds and retrieves information about a organization

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate SMS Idea & Zendesk In 1 Click
And Save Time & Money Both

Automation has never been this easy & budget-friendly. To get you started, Integrately offers an AI automation builder & millions of ready-made automations. Need help? You get 24/5 live chat support. Plus, Integrately offers a free plan and affordable paid plans to fit the needs of everyone, from individuals to large enterprises. Sign up for your free Integrately plan today!

Want to automate something else in your workflow?

You Can Also Connect SMS Idea or Zendesk With 1200+ Other Apps

SMS idea is a web-based SMS service that provides an inexpensive, reliable and easy way to send and receive text messages from your own computer. Reaching the right people at the right time has never been easier with our innovative texting solution.

See SMS Idea Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations