Slack + Textline Integration

Integrate Slack to Textline in one click, or tell Integrately AI how you want each message handled. Receive customer posts, notify your team in Slack, search contacts, and send messages automatically.

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1.
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
  • Textline
    Customer post is received in Textline Instant
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2.
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack
  • Textline
    Search contact by phone number in Textline
  • Textline
    Search agent in Textline
  • Textline
    Turn on availibility of agent in Textline
  • Textline
    Turn off availibility of agent in Textline
  • Textline
    Send message in Textline
  • Textline
    Import contact message in Textline
  • Textline
    Create contact in Textline
  • Textline
    Update contact in Textline
  • Textline
    Send survey in Textline

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Ready Workflows Ready Workflows for Slack + Textline Integration

Capture customer posts, notify team members in Slack, search contacts, and send messages, all in just one click.

Most popular automationsmost-popular-automations
Slack + Textline Integration

Send message from Textline for new message received in Slack

There are many reasons why you would want to send an message in Textline when a text message is received in Slack.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
Textline + Slack Integration

Send message from Slack for new message received in Textline

There are many reasons why you would want to send an message in Slack when a text message is received in Textline.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
Activate
Textline + Slack Integration

Send message from Slack for new message received in Textline

There are many reasons why you would want to send an message in Slack when a text message is received in Textline.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Slack + Textline flow

Bring CRM, support, calendar, and spreadsheet tools into your messaging loop to keep data flowing smoothly across your stack. Pick a combination and activate it in one click.

Slack
Textline
+
HubspotHubspot (4)
+
ZendeskZendesk (3)
+
SalesforceSalesforce (3)
+
GmailGmail (3)
+
CalendlyCalendly (3)
+
Google SheetsGoogle Sheets (3)
T
H
S
Create a HubSpot contact for every customer post received in Textline, and notify your sales channel in Slack
New customer posts in Textline create HubSpot contacts instantly and alert your sales channel on Slack, keeping your pipeline updated without manual data entry.
H
T
S
Send a message in Textline when a HubSpot contact is created, and post an update in Slack
New HubSpot contacts trigger an immediate outbound Textline message and notify your team in Slack, ensuring rapid follow-up.
H
T
S
When a HubSpot deal moves to a new stage, send a notification in Textline and alert your team in Slack
Deal stage updates in HubSpot trigger automated Textline messages to clients and post notifications to Slack.
H
T
S
Use ChatGPT to summarise HubSpot deal notes, send a briefing in Textline, and notify your team in Slack
ChatGPT processes HubSpot deal notes to generate concise briefings sent via Textline and Slack.

Supported triggers and actions for Slack and Textline

Mix and match to build the exact automation you need

Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
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Textline
Textline Triggers & Actions
Instant
Customer post is received in Textline
Triggers the automation when a post from a customer is received
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Search contact by phone number in Textline
Finds information about a contact using the phone number
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Search agent in Textline
Searches for agent based on criteria
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Turn on availibility of agent in Textline
Turns on the availability of an agent
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Turn off availibility of agent in Textline
Turns off the availability of an agent
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Send message in Textline
Sends a message to a recipient
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Import contact message in Textline
Import a message from a contact file
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Create contact in Textline
Adds a new contact to the database
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Update contact in Textline
Updates contact information with new details
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Send survey in Textline
Sends a reply
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What can you automate with Slack + Textline?

Streamline customer text messaging and internal team notifications with ready-to-run automation recipes.

What you can automate?
💬
Sync customer posts to internal channels
Trigger an immediate notification in Slack whenever a new customer post is received in Textline, ensuring your team never misses a client message.
📋
Capture every submitted field and detail
Extract all available parameters from your Textline customer posts and map them directly into your workflow actions without manual re-typing.
🔔
Alert the right support agent instantly
Route incoming client messages to specific Slack channels and staff members the moment communication begins.
🔀
Route messages based on submitted criteria
Direct urgent customer posts to priority support channels while standard inquiries follow your regular team workflow.
🔄
Keep records updated across platforms
Ensure your contact lists and communication histories remain perfectly synchronised as conversations progress.
👤
Search and update contacts automatically
Look up existing contact profiles by phone number in Textline and update records seamlessly to avoid duplicate entries.
📊
Automate surveys and follow-up messaging
Trigger automated customer surveys and closing text messages once support interactions or meetings are marked complete.
🔌
Extend flows to connected third-party tools
Connect your Slack and Textline workflows with HubSpot, Zendesk, or Google Sheets to add advanced CRM and reporting steps.
And much more...

Who is Slack + Textline integration for?

Support agents, sales teams, and operations managers coordinate customer text messaging and internal alerts without manual copying or missed messages.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Operations coordinators
Operations coordinators
Sales representatives
Sales representatives
Account managers
Account managers
📈
Performance marketers
You're running customer campaigns across multiple text threads but your tracking records only update when someone manually exports posts, so the metrics you're optimising against are always a few hours behind — with this integration, every new customer post lands in your workspace instantly and your data stays current.
⚡
Customer support leads
You manage incoming client enquiries through Textline but your support team misses urgent issues because channel notifications are checked too late — with this integration, every customer post triggers an instant alert in Slack so your agents can resolve tickets without delay.
🤝
Client success managers
You answer to key accounts who expect rapid updates on their messaging history, but compiling logs by hand leaves noticeable gaps in your reporting — with this integration, every text interaction is automatically synced and logged so your records are always complete.
🔄
Operations coordinators
The volume of daily customer text messages is too high for anyone to keep up by hand, leading to lost inquiries and delayed follow-ups — with this integration, every customer post is processed and routed automatically without human error.
👤
Sales representatives
You own the outreach stage and depend on teammates upstream to hand over customer inquiries, but slow handoffs cause prospects to look elsewhere — with this integration, every incoming post is sent directly to your sales channel the moment it arrives.
📋
Account managers
You need a reliable communication history across client touchpoints, but fragmented tools leave missing pieces in your customer timeline — with this integration, all messages and team notes are captured in one place to maintain an accurate audit trail.
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Why choose Integrately to automate Slack + Textline

Build and manage your Slack + Textline automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Slack + Textline with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Slack to Textline?
Frequently Asked Questions
You can connect Slack to Textline instantly using 1-click workflows on Integrately. Pick a ready template or ask Integrately AI to build the integration and map the fields for your team.
Can I automatically notify my team in Slack when a customer post is received in Textline?
Frequently Asked Questions
Can I connect Slack, Textline, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Slack and Textline?
Frequently Asked Questions
How does Slack handle messages and channel alerts in this integration?
Frequently Asked Questions
Can Textline automatically search and update contacts during an automation?
Frequently Asked Questions
Do I need coding skills to automate Slack and Textline?
Frequently Asked Questions
Is the Slack and Textline integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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