Teamwork Desk + Slack Integration

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1.

Ticket is created in Teamwork Desk Instant
Ticket is assigned in Teamwork Desk Instant
Thread is updated in Teamwork Desk Instant
Customer sends a reply in Teamwork Desk Instant
Ticket is unassigned in Teamwork Desk Instant
Agent sends a reply in Teamwork Desk Instant
Ticket note is created in Teamwork Desk Instant
Customer is created in Teamwork Desk Instant
Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channel is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack

2.

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Ready Workflows for Teamwork Desk + Slack Integration

Just click on the workflow you want to automate

Most popular automation

Send Slack message for new Teamwork Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Teamwork Desk - Slack integration. Whenever a new ticket is created in Teamwork Desk, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Teamwork Desk tickets today - your customers will appreciate it!

See more

Send Slack message for new Teamwork Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Teamwork Desk - Slack integration. Whenever a new ticket is created in Teamwork Desk, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Teamwork Desk tickets today - your customers will appreciate it!

See more

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Who Is This Integration For?

Customer Support Teams

Project Managers

Sales Teams

IT Support Staff

Operations Managers

Customer Support Teams

Customer support teams need to ensure they address user inquiries swiftly and consistently. They often face the issue of team members missing new requests or delays in response times when dealing with a high volume of tickets.

Project Managers

Project managers struggle to keep everyone informed about critical updates that may impact ongoing projects. They need a seamless way to communicate changes or escalations to the rest of the team, but often face delayed responses due to email backlogs.

Sales Teams

Sales teams have a tough time juggling customer inquiries and following up in a timely manner, risking potential sales opportunities falling through the cracks when information isn't passed along quickly to the right team members.

IT Support Staff

IT support staff need to coordinate effectively especially when critical issues arise. Often, there's a disconnect between reported issues and team awareness, leading to longer downtimes and decreased user satisfaction.

Operations Managers

Operations managers have to ensure that all departments are notified instantly about any operational issues reported. Delays in communication may result in disruptions in workflow and unmet KPIs.

Try This Integration – No Code Needed

What Can You Automate With Teamwork Desk + Slack

Notify your team of new tickets in Slack

Keep your team updated by sending a message to a specific Slack channel whenever a new ticket is created in TeamworkDesk. This ensures everyone stays aware and ready to address new customer issues promptly.

Broadcast ticket assignment updates

Automatically send a notification to your Slack channel whenever a ticket in TeamworkDesk is assigned to someone. This helps in reducing confusion and keeping track of responsibilities within your support team.

Alert team of high priority tickets

Create an alert in Slack each time a high-priority ticket is raised in TeamworkDesk. Your team can respond faster to urgent issues and provide timely solutions.

Share ticket status changes with your team

Let your team know about important ticket status updates instantly by sending a Slack message whenever the status of a ticket is changed in TeamworkDesk. This ensures everyone is on the same page and helps maintain transparency.

Notify team when a ticket is resolved

Automatically inform your team in Slack when a ticket is marked as resolved in TeamworkDesk. This keeps everyone in the loop about customer issues being successfully handled and closed.

And much more...

Start Automating In Minutes

Top 10 Most Popular Teamwork Desk Automations from
Integrately Community

Just click on the workflow you want to automate

Send WhatsApp message for new Teamwork Desk ticket

Create Google Sheets row for new Teamwork Desk ticket

Send Slack message for new Teamwork Desk ticket

Create Microsoft Outlook contact from new Teamwork Desk ticket

Create Google Sheets row for new Teamwork Desk user

Send WhatsApp message for new Teamwork Desk ticket

Create Google Sheets row for new Teamwork Desk ticket

Send Slack message for new Teamwork Desk ticket

Create Microsoft Outlook contact from new Teamwork Desk ticket

Create Google Sheets row for new Teamwork Desk user

Create Teamwork Desk ticket for new Chatbot response

Create Smartsheet row for new Teamwork Desk ticket

Create Teamwork task for new Teamwork Desk ticket

Send Microsoft Outlook email for new Teamwork Desk ticket

Send ManyChat message for new Teamwork Desk ticket

Create Teamwork Desk ticket for new Chatbot response

Create Smartsheet row for new Teamwork Desk ticket

Create Teamwork task for new Teamwork Desk ticket

Send Microsoft Outlook email for new Teamwork Desk ticket

Send ManyChat message for new Teamwork Desk ticket

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