How to easily connect Zendesk with your apps: 19 must-have Zendesk integrations
Synchronize teams and deliver exceptional customer service with top 10 Zendesk integrations. Enhance your business operations effectively.
Scoro + Zendesk Integration
Integrate Scoro to Zendesk in one click, or tell Integrately AI how you want each project handled. Create support tickets, update client records, notify your team, and track issue resolutions automatically.
Free forever.Use premium features free for 14 days.1.
Bill is updated in Scoro Instant- Project is updated in Scoro Instant
- Calendar event is updated in Scoro Instant
- Invoice is updated in Scoro Instant
- Person is updated in Scoro Instant
- Task is updated in Scoro Instant
- Person is created in Scoro Instant
- Quote is updated in Scoro Instant
- Expense is updated in Scoro Instant
- Quote is created in Scoro Instant
- Purchase order is updated in Scoro Instant
- Expense is created in Scoro Instant
- Order is updated in Scoro Instant
- Order is created in Scoro Instant
- Company is updated in Scoro Instant
- Purchase order is created in Scoro Instant
- Task is created in Scoro Instant
- Company is created in Scoro Instant
- Project is created in Scoro Instant
- Calendar event is created in Scoro Instant
- Bill is created in Scoro Instant
- Invoice is created in Scoro Instant
Ticket is updated in Zendesk- Ticket is solved in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create or update purchase order in Scoro
- Create or update project in Scoro
- Create or update person in Scoro
- Create or update task in Scoro
- Create or update invoice in Scoro
- Create or update quote in Scoro
- Search quote in Scoro
- Create or order in Scoro
- Add comment to task in Scoro
- Search order in Scoro
- Search purchase order in Scoro
- Search person in Scoro
- Search task in Scoro
- Search invoice in Scoro
- Search bill in Scoro
- Search project in Scoro
- Search company in Scoro
- Mark task as done in Scoro
- Create time entry on task in Scoro
- Create receipt in Scoro
- Add comment to project in Scoro
- Create or update company in Scoro
- Create calender event in Scoro
- Create expense in Scoro
- Create or update bill in Scoro
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Scoro + Zendesk Integration
Track projects, create support tickets, update accounts, alert your team, and log details, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Scoro + Zendesk flow
Send support data to your CRM, notify your success teams, and keep financial records updated across your tool stack. Pick a combination and activate it in one click.
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HubSpot (5)
HubSpot (5) +
Slack (5)
Slack (5) +
Asana (4)
Asana (4) +
QuickBooks Online (3)
QuickBooks Online (3) +
Google Drive (3)
Google Drive (3) +
Gmail (3)
Gmail (3) S
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Create a Zendesk ticket when a new Scoro project starts, and log the contact in HubSpot
Every new Scoro project instantly generates a Zendesk ticket while updating HubSpot, eliminating manual data entry between your project and support tools.
Z
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When a Zendesk ticket is solved, update the matching Scoro project and update the contact in HubSpot
Solved support tickets automatically update your Scoro project status and refresh HubSpot contact records without manual intervention.
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If a Scoro company is updated, create a Zendesk organisation and update the company record in HubSpot
Company profile changes in Scoro instantly propagate to Zendesk organisations and HubSpot company records for consistent data management.
S
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Create a HubSpot deal when a Scoro quote is created, and open a corresponding ticket in Zendesk
New Scoro quotes automatically create sales deals in HubSpot and open onboarding tickets in Zendesk for seamless handoffs.
Z
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Use Claude to summarise support notes from a solved Zendesk ticket, update the Scoro project, and log the summary in HubSpot
Claude summarises resolved Zendesk tickets before updating your Scoro project and recording the notes in HubSpot.
Supported triggers and actions for Scoro and Zendesk
Mix and match to build the exact automation you need
Scoro Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Scoro + Zendesk?
Connect Scoro and Zendesk to streamline project handoffs, ticket tracking, and cross-functional team communication.
🚀
Synchronise Scoro projects with Zendesk tickets instantly
Kick off support workflows automatically whenever a new project is initiated in Scoro. Keep your customer service team aligned with ongoing operations from day one.
📝
Capture complete project and ticket details
Map every custom field, comment, and organisation detail between Scoro and Zendesk without manual copying. Maintain rich context across all client touchpoints.
🔔
Alert the right team members in real time
Notify support leads and project managers the moment critical tickets or project updates occur. Eliminate communication bottlenecks across departments.
🔀
Route records dynamically based on ticket attributes
Trigger different workflows depending on ticket priority, category, or organisation type. Send high-priority issues directly to senior project managers.
🔄
Keep destination records fully updated as changes happen
Propagate edits, status updates, and new comments across both platforms automatically. Ensure your team always views the most current information.
🛡️
Prevent duplicates with smart record matching
Search existing companies, users, and tasks before creating new ones in Scoro or Zendesk. Keep your databases clean and organised effortlessly.
⏱️
Handle lifecycle changes from creation to resolution
Automate follow-up actions when tickets are solved, orders are updated, or projects reach completion. Close out operational loops without manual intervention.
🌐
Extend your workflow to messaging and CRM tools
Connect your core Scoro and Zendesk automation to Slack, Gmail, or HubSpot to keep extended teams in the loop. Build multi-step pipelines tailored to your exact business needs.
And much more...
Who is Scoro + Zendesk integration for?
Professional services teams and client success managers use this integration to keep project management and support operations perfectly synchronised.
Operations managers
Client success managers
Finance leads
Professional services teams
Account executives
Project coordinators
📈
Operations managers
You oversee client onboarding and support delivery in Scoro, but tracking ticket statuses across platforms means your operational reports are always outdated — automating both apps means every ticket update reflects instantly in your work management views.
🎯
Client success managers
You depend on fast communication between support and project execution, but missed handoffs leave clients waiting for answers — integrating these apps means support tickets trigger project updates automatically without manual delays.
📊
Finance leads
You track billable hours and project costs against support overhead, but disconnected billing records create blind spots in your margin analysis — connecting these apps means financial events flow seamlessly into your unified dashboard.
⚙️
Professional services teams
You manage high volumes of client requests and project deliverables every week, but manual data re-entry causes costly scheduling errors — with this integration, every project and ticket syncs instantly across your workflow.
🤝
Account executives
You manage ongoing client relationships and need visibility into open support tickets, but switching between systems wastes hours during client reviews — automating both apps means complete ticket and project histories appear in one place.
📋
Project coordinators
You schedule daily tasks based on client requests, but delayed ticket notifications leave your team scrambling to catch up — this integration means every support ticket creates and updates tasks in real time.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Scoro + Zendesk
Build and manage your Scoro + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Scoro + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Frequently Asked Questions
How do I connect Scoro to Zendesk?
You can connect Scoro to Zendesk in 1-click using ready-made templates on Integrately or ask Integrately AI to build your exact workflow. Link your accounts, select your triggers, and start automating instantly.
Can I automatically create a Zendesk ticket when a new Scoro project is created?
Can I connect Scoro, Zendesk, and Slack?
What is a good Zapier alternative for Scoro and Zendesk?
How do Scoro project updates sync with Zendesk tickets?
How do Zendesk ticket resolution events trigger Scoro updates?
Can I automate Scoro and Zendesk workflows without coding?
Is the Scoro and Zendesk integration free?
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