Retently + Zendesk Integration

Connect Retently to Zendesk - Automate your workflows in 1-click

With Retently automations, you can store all customer data in one place, use it for product development, personalize marketing campaigns, and improve overall customer experience. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Skip the manual back and forth! Easily automate the flow of data between Retently & Zendesk using Integrately.

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Ready Workflows For Retently + Zendesk Integration

Just click on the workflow you want to automate

Create Zendesk ticket for new Retently response

Creating Zendesk tickets automatically for every new Retently response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

Activate

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Create Your Own Retently & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Survey response is created in Retently
Triggers the automation whenever a survey response is submitted
Customer is created in Retently
Triggers the automation whenever a new customer is created
Company is created in Retently
Triggers the automation whenever a new company is created
Overall metric score is updated in Retently
Triggers the automation whenever the overall metric score is updated
Ticket is created in Zendesk
Triggers the automation whenever a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation whenever a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation whenever a ticket is audited
View is created in Zendesk
Triggers the automation whenever a new view is created
User is created in Zendesk
Group is created in Zendesk
Triggers the automation whenever a new group is created
Organization is created in Zendesk
Triggers the automation whenever a new organization is created

Unsubscribe customer in Retently
Automatically removes customer from mailing list
Create or Update customer in Retently
Automatically creates or updates a customer record
Search customer by email in Retently
Automatically searches for a customer by their email address
Tag a survey response in Retently
Automatically tags a survey response
Search company in Retently
Automatically find information about a company
Create customer and Send survey in Retently
Automatically creates a new customer record and sends a survey to the customer
Create ticket in Zendesk
Automatically generates a new ticket
Update ticket in Zendesk
Automatically updates user information
Add comment to ticket in Zendesk
Automatically adds a tag to a ticket for easy categorization and tracking
Search ticket in Zendesk
Automatically searches for a ticket
Add tag to ticket in Zendesk
Create user in Zendesk
Automatically generates a new user account
Update user in Zendesk
Triggers the automation whenever a new user is created
Search agent in Zendesk
Automatically searches for a group
Search user in Zendesk
Automatically searches for a user
Get user by id in Zendesk
Automatically retrieves user information using their ID
Create organization in Zendesk
Automatically generates a new invoice
Update organization in Zendesk
Automatically updates organization information
Search organization in Zendesk
Search group in Zendesk
Automatically finds and retrieves information about a organization

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Integrate Retently & Zendesk In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Retently or Zendesk With 1200+ Other Apps

Retently is a survey tool that helps you measure customer satisfaction and collect valuable feedback. With the help of our surveys, you can improve your product or service, as well as provide excellent support.

See Retently Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations