Create Zendesk ticket for new RedmineUp contact
RedmineUp + Zendesk Integration
RedmineUp + Zendesk Integration
Integrate RedmineUp to Zendesk in one click, or tell Integrately AI how you want each issue handled. Log project issues, create support tickets, update your helpdesk, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in RedmineUp- User is created in RedmineUp
- Group is created in RedmineUp
- Tracker is created in RedmineUp
- Project is created in RedmineUp
- Time entry is created in RedmineUp
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create project in RedmineUp
- Create issues in RedmineUp
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for RedmineUp + Zendesk Integration
Capture project issues, create support tickets, sync customer data, alert your team, and track updates, all in just one click.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your RedmineUp + Zendesk flow
Extend your project and support workflows by connecting messaging tools, documentation bases, and task trackers. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Confluence (3)
Confluence (3) +
GitHub (3)
GitHub (3) +
Google Drive (3)
Google Drive (3) +
Notion (3)
Notion (3) R
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Create a Zendesk ticket from every new RedmineUp issue, and notify your support team in Slack.
New RedmineUp issues immediately open a Zendesk ticket and notify your Slack channel, eliminating manual data entry.
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When a Zendesk ticket is solved, create a RedmineUp issue and post the resolution in Slack.
Solved support tickets automatically log a follow-up issue in RedmineUp while informing your Slack channel.
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When a RedmineUp project is created, create a Zendesk organization and announce it in Slack.
New project creation instantly sets up a matching Zendesk organization and notifies your team on Slack.
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Use Claude to summarise new Zendesk tickets, create a RedmineUp issue, and post the brief in Slack.
Claude summarises incoming Zendesk tickets before logging a RedmineUp issue and notifying Slack.
Supported triggers and actions for RedmineUp and Zendesk
Mix and match to build the exact automation you need
RedmineUp Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with RedmineUp + Zendesk?
Streamline your support operations by connecting RedmineUp projects and issues directly to Zendesk tickets and organizations.
🎫
Create Zendesk tickets from RedmineUp issues
Automatically open a Zendesk support ticket the moment a new issue is created in RedmineUp. Keep customer support and project management teams aligned without manual handoffs.
📑
Capture every submitted issue field accurately
Map all available RedmineUp issue descriptions, trackers, and user details into corresponding Zendesk ticket fields instead of relying on copy-pasted summaries.
🔔
Notify the right team member instantly
Trigger instant team notifications in Slack whenever a critical support ticket is created or a project issue changes status.
🔀
Route records based on submitted criteria
Apply conditional logic to direct urgent tickets to priority queues in Zendesk while logging standard inquiries in RedmineUp project trackers.
🔄
Keep destinations updated as changes occur
Automatically update corresponding RedmineUp issues whenever a Zendesk ticket is modified, ensuring both teams view the latest information.
🔍
Search and update existing records safely
Check for existing user accounts and organizations before creating entries, preventing duplicate records across your support and project platforms.
✅
Handle later status changes and resolutions
Trigger automated follow-up tasks in RedmineUp when a Zendesk ticket is solved or marked as updated.
🚀
Extend your workflow to team communication apps
Connect your core RedmineUp and Zendesk automation to Slack to broadcast ticket updates directly to your engineering channels.
And much more...
Who is RedmineUp + Zendesk integration for?
Project managers, support leads, and operations teams connect RedmineUp and Zendesk to eliminate manual data entry and synchronize support tickets with project issues.
Operations Managers
Support Leads
Client Success Managers
Helpdesk Agents
Project Coordinators
Quality Assurance Leads
📈
Operations Managers
You're tracking project issues and support tickets across separate platforms, but your reports only update when someone manually exports records, so the metrics you review are always outdated — this integration means every ticket and issue syncs instantly and your dashboards stay current.
⚡
Support Leads
You need to act fast on critical customer feedback, but you find out about project blockers too late because support data sits trapped in a silo — connecting these apps means every high-priority customer ticket immediately opens a tracking issue and your support team responds faster.
🤝
Client Success Managers
You answer to clients who want clear visibility into project progress and open helpdesk requests, but compiling manual status reports takes hours of tedious copy-pasting — automating both apps means client requests flow seamlessly into project trackers and stakeholders always see accurate updates.
📥
Helpdesk Agents
The volume of customer inquiries is too high for anyone to keep up with by hand, leading to missed follow-ups and duplicated troubleshooting effort — with this integration, every customer interaction triggers automated tracking records and your support queue remains perfectly organized.
🔄
Project Coordinators
You own the next step in technical workflows and depend on support staff to hand over customer bug reports, but details get lost in translation between platforms — this integration means support tickets automatically generate structured project issues and your team starts development without delay.
📋
Quality Assurance Leads
You need a reliable history of resolved bugs and customer complaints, but keep finding gaps where resolved tickets were never logged in project boards — automating both apps means every ticket resolution instantly updates your project archive with complete and accurate data.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate RedmineUp + Zendesk
Build and manage your RedmineUp + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect RedmineUp + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect RedmineUp + Zendesk Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect RedmineUp to Zendesk?
You can connect RedmineUp to Zendesk in 1 click using Integrately. Choose from 20 million+ ready templates or ask Integrately AI to build the workflow. You can also connect Slack, Jira Software Cloud, and Notion for extended automation.
Can I automatically create a Zendesk ticket when a RedmineUp issue is created?
Can I connect RedmineUp, Zendesk, and Slack?
What is a good Zapier alternative for RedmineUp and Zendesk?
How does RedmineUp handle issue creation data in this integration?
Can I update Zendesk tickets when RedmineUp projects change?
Do I need coding skills to automate RedmineUp and Zendesk?
Is the RedmineUp and Zendesk integration free?
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No worries — just send us a message and we’ll get back to you as soon as possible.
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