Really Simple Systems CRM + Zendesk Integration

Integrate Really Simple Systems CRM to Zendesk in one click, or tell Integrately AI how you want each contact handled. Track leads, create support tickets, sync user profiles, and alert your support team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Really Simple Systems CRM
    Opportunity is created in Really Simple Systems CRM
  • Really Simple Systems CRM
    Contact is created in Really Simple Systems CRM
  • Really Simple Systems CRM
    Account is created in Really Simple Systems CRM
  • Really Simple Systems CRM
    Task is created in Really Simple Systems CRM
  • Really Simple Systems CRM
    Activity is created in Really Simple Systems CRM
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
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2.
  • Really Simple Systems CRM
    Create Opportunity in Really Simple Systems CRM
  • Really Simple Systems CRM
    Create task in Really Simple Systems CRM
  • Really Simple Systems CRM
    Create contact in Really Simple Systems CRM
  • Really Simple Systems CRM
    Search contact by email in Really Simple Systems CRM
  • Really Simple Systems CRM
    Update dropdown list in Really Simple Systems CRM
  • Really Simple Systems CRM
    Create account in Really Simple Systems CRM
  • Really Simple Systems CRM
    Search account in Really Simple Systems CRM
  • Really Simple Systems CRM
    Create activity in Really Simple Systems CRM
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for Really Simple Systems CRM + Zendesk Integration

Create support tickets from new contacts, update customer organizations, sync user profiles, and alert agents, all in just one click.

Most popular automationsmost-popular-automations
Zendesk + Really Simple Systems CRM Integration

Create Really Simple Systems CRM contact from new Zendesk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Really Simple Systems CRM. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Really Simple Systems CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Really Simple Systems CRM.

This makes it easy to keep track of your support tickets and contacts in one place.
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Really Simple Systems CRM + Zendesk Integration

Create Zendesk ticket for new Really Simple Systems CRM deal

Really Simple Systems CRM is a great tool for managing customer relationships. However, when an deal is created in Really Simple Systems CRM, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Zendesk whenever an deal is created in Really Simple Systems CRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Connect more apps to your Really Simple Systems CRM + Zendesk flow

Sync your support tickets and CRM data with project trackers, team chat, and marketing lists to keep your whole company aligned. Pick a combination and activate it in one click.

Really Simple Systems CRM
Zendesk
+
Jira Software CloudJira Software Cloud (8)
+
ConfluenceConfluence (8)
+
SlackSlack (8)
+
HubSpotHubSpot (8)
+
Google DriveGoogle Drive (8)
+
MailchimpMailchimp (8)
Z
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When a Zendesk ticket is created, create an issue in Jira Software Cloud and create a task in Really Simple Systems CRM
New support tickets instantly generate tracking issues in Jira Software Cloud and follow-up tasks in Really Simple Systems CRM.
Z
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When a Zendesk ticket is updated, add a comment in Jira Software Cloud and create an activity in Really Simple Systems CRM
Ticket updates flow directly into Jira Software Cloud comments and Really Simple Systems CRM activities without manual effort.
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When a Zendesk ticket is solved, update the issue in Jira Software Cloud and update the dropdown list in Really Simple Systems CRM
Resolved support requests automatically close Jira Software Cloud issues and update Really Simple Systems CRM status lists.
R
J
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When a contact is created in Really Simple Systems CRM, create an issue in Jira Software Cloud and create a ticket in Zendesk
New CRM contacts trigger setup issues in Jira Software Cloud and welcome tickets in Zendesk instantly.
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If a Zendesk ticket priority is urgent, create a tracking issue in Jira Software Cloud and create a task in Really Simple Systems CRM
High-priority support requests automatically route urgent issues to Jira Software Cloud and high-priority tasks to Really Simple Systems CRM.
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When a Zendesk ticket status changes, update the issue status in Jira Software Cloud and create an activity in Really Simple Systems CRM
Support workflow phases synchronize automatically with Jira Software Cloud issue statuses and Really Simple Systems CRM activity logs.
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Use ChatGPT to evaluate Zendesk tickets, create an issue in Jira Software Cloud, and create a task in Really Simple Systems CRM
AI analyses incoming support requests to trigger appropriate Jira Software Cloud issues and Really Simple Systems CRM tasks.
Z
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When a Zendesk ticket is created, create an issue in Jira Software Cloud, create a task in Really Simple Systems CRM, and notify Slack
Comprehensive multi-app notification pipeline updates Jira Software Cloud, Really Simple Systems CRM, and Slack simultaneously.

Supported triggers and actions for Really Simple Systems CRM and Zendesk

Mix and match to build the exact automation you need

Really Simple Systems CRM
Really Simple Systems CRM Triggers & Actions
Opportunity is created in Really Simple Systems CRM
Triggers the automation when any opportunity is updated
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Contact is created in Really Simple Systems CRM
Triggers the automation when a new contact is created
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Account is created in Really Simple Systems CRM
Triggers the automation when a new account is created
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Task is created in Really Simple Systems CRM
Triggers the automation when a new task is created
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Activity is created in Really Simple Systems CRM
Triggers the automation when a new activity is created
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Create Opportunity in Really Simple Systems CRM
Creates a new instance of the support system
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Create task in Really Simple Systems CRM
Creates a new task
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Create contact in Really Simple Systems CRM
Adds a new contact to the database
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Search contact by email in Really Simple Systems CRM
Finds and retrieves contact information using their email address
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Update dropdown list in Really Simple Systems CRM
Updates a dropdown list
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Create account in Really Simple Systems CRM
Generates a new account
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Search account in Really Simple Systems CRM
Searches for account information
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Create activity in Really Simple Systems CRM
Generates a new activity or task
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with Really Simple Systems CRM + Zendesk?

Streamline your customer operations by connecting Really Simple Systems CRM and Zendesk workflows in one click.

What you can automate?
🎫
Create Zendesk tickets from new CRM contacts
Generate a support ticket in Zendesk automatically the moment a new contact is created in Really Simple Systems CRM. Eliminate manual data transfer and start client onboarding instantly.
📋
Capture every submitted contact field
Map all available contact details and ticket parameters across both platforms instead of just basic names and emails. Your system records become comprehensive sources for review.
📢
Notify the right team member instantly
Alert support agents and account managers the moment an important ticket or contact update arrives. Keep internal communication fast and informed without manual pings.
🔀
Route workflows based on submitted criteria
Execute different actions depending on ticket priority, contact tier, or custom fields submitted in Really Simple Systems CRM or Zendesk. Ensure high-value requests receive immediate routing.
🔄
Keep records updated as status changes
Synchronize status updates across platforms automatically when tickets are solved or CRM tasks are completed. Prevent stale data and maintain accurate records across systems.
🔍
Search and update to prevent duplicates
Search for existing contact records by email before creating new entries in Really Simple Systems CRM or Zendesk. Maintain clean databases free of redundant records.
⏱️
Manage later status changes seamlessly
Trigger automated follow-ups or update dropdown lists when support tickets are solved or customer accounts are modified. Keep your lifecycle stages completely aligned.
🔗
Extend your flow to team communication apps
Connect your Really Simple Systems CRM and Zendesk core pair with Slack or project management tools to notify teams and log tasks in a single multi-step automation.
And much more...

Who is Really Simple Systems CRM + Zendesk integration for?

Connecting Really Simple Systems CRM and Zendesk eliminates manual data entry, ensuring sales and support teams operate from synchronized customer records.

Performance analysts
Performance analysts
Customer support managers
Customer support managers
Account managers
Account managers
Sales operations teams
Sales operations teams
Implementation specialists
Implementation specialists
Compliance officers
Compliance officers
📈
Performance analysts
You're reviewing customer acquisition metrics across multiple dashboards but your support ticketing counts only update when someone manually exports records, so the reporting metrics you rely on are always hours behind — with this integration, every support ticket lands in your tracking system instantly and your analytics stay current.
🚨
Customer support managers
You manage high-volume customer inquiries in Zendesk but depend on manual handoffs to track sales tasks in Really Simple Systems CRM, so urgent client issues are often identified too late — with this integration, every ticket automatically triggers the required task and your response times improve immediately.
🤝
Account managers
You answer to client stakeholders who expect complete visibility into their support history and CRM pipeline status, but scattered records create frustrating delays — with this integration, every contact and ticket stays perfectly synchronized across platforms and client updates are delivered without friction.
Sales operations teams
The daily volume of incoming leads and support requests is too high for your staff to keep up with by hand, leading to missed follow-ups and abandoned records — with this integration, every lead and ticket is processed automatically and your operational throughput scales effortlessly.
🔄
Implementation specialists
You own the onboarding stage and depend on sales reps upstream to hand over client details before you can open support tickets, causing persistent bottlenecks — with this integration, every new contact instantly triggers your setup workflow and your handoffs become completely automated.
🗂️
Compliance officers
You need a reliable audit history of customer communications but keep finding gaps between your sales database and support records — with this integration, every interaction is logged accurately and your compliance history remains pristine.
Our team

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Why choose Integrately to automate Really Simple Systems CRM + Zendesk

Build and manage your Really Simple Systems CRM + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Really Simple Systems CRM + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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2
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect Really Simple Systems CRM to Zendesk?
Frequently Asked Questions
You can connect Really Simple Systems CRM to Zendesk in 1 click using ready-made templates on Integrately. You can also use Integrately AI to build custom workflows linking your CRM and support tickets with tools like Slack, HubSpot, and Jira Software Cloud.
Can I automatically create Zendesk tickets from new Really Simple Systems CRM contacts?
Frequently Asked Questions
Can I connect Really Simple Systems CRM, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Really Simple Systems CRM and Zendesk?
Frequently Asked Questions
How does Really Simple Systems CRM handle contact data during synchronisation?
Frequently Asked Questions
How does Zendesk manage tickets during integration workflows?
Frequently Asked Questions
Do I need coding skills to automate Really Simple Systems CRM and Zendesk?
Frequently Asked Questions
Is the Really Simple Systems CRM and Zendesk integration free?
Frequently Asked Questions
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You Can Also Connect Really Simple Systems CRM or Zendesk With 1500+ Other Apps

Really Simple Systems CRM
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Zendesk
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Sync Zendesk with customer feedback platforms, survey tools, and project management apps to streamline support operations.
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Zendesk Integrations arrow right
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