Plivo + Zendesk Integration

Connect Plivo to Zendesk - Automate your workflows in 1-click

Set up Plivo automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. With Zendesk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Get the best of both with Integrately’s Plivo + Zendesk integration.

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Ready Workflows For Plivo + Zendesk Integration

Just click on the workflow you want to automate

Send Plivo message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Plivo integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Plivo notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Plivo messages for new Zendesk tickets today - your customers will appreciate it!

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Create Your Own Plivo & Zendesk Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

SMS is received in Plivo
Triggers the automation when a new SMS is received
Call is completed in Plivo
Triggers the automation when a call is completed
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
View is created in Zendesk
Triggers the automation when a new view is created
User is created in Zendesk
Triggers the automation when a new user is created
Group is created in Zendesk
Triggers the automation when a new group is created
Organization is created in Zendesk
Triggers the automation when a new organization is created

Send SMS in Plivo
Sends a text message to particular recipients
Make a call and play audio in Plivo
Make a call and play a pre-recorded audio message
Make a call and speak text in Plivo
Initiates a phone call and speak out the particular text to the recipient
Send MMS in Plivo
Sends multimedia messages to designated recipients
Search number in Plivo
Searches for a number
Get message by ID in Plivo
Retrieves a message using its id
Create ticket in Zendesk
Generates a new ticket
Update ticket in Zendesk
Updates ticket information
Add comment to ticket in Zendesk
Adds a comment to a ticket
Search ticket in Zendesk
Searches for a ticket
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Create user in Zendesk
Generates a new user account
Update user in Zendesk
Updates user information
Search agent in Zendesk
Searches for agent based on criteria
Search user in Zendesk
Searches for a user
Get user by id in Zendesk
Retrieves user information using their id
Create organization in Zendesk
Generates a new invoice
Update organization in Zendesk
Updates organization information
Search organization in Zendesk
Finds and retrieves information about a organization
Search group in Zendesk
Searches for a group

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Integrate Plivo & Zendesk In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Plivo or Zendesk With 1200+ Other Apps

Let your business talk to the world through text, voice and video calls. Plivo provides you with a platform that lets you send and receive messages across diverse devices.

See Plivo Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations