Novocall + Zendesk Integration

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Novocall + Zendesk Integration
1.
  • Novocall
    New schedule is created in Novocall Instant
  • Novocall
    Call is missed in Novocall Instant
  • Novocall
    Appointment is cancelled in Novocall Instant
  • Novocall
    Appointment is rescheduled in Novocall Instant
  • Novocall
    Message is submitted in Novocall Instant
  • Novocall
    Call is done successfully in Novocall Instant
  • Novocall
    Incoming call in Novocall Instant
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
2.
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk
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