Microsoft Teams + Pendo Feedback Integration

Integrate Microsoft Teams to Pendo Feedback in one click, or tell Integrately AI how you want each request handled. Notify your team in a channel, track feedback requests, and keep everyone aligned automatically.

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1.
  • Microsoft Teams
    Chat message is received in Microsoft Teams
  • Microsoft Teams
    Message posted in channel in Microsoft Teams
  • Microsoft Teams
    Channel is created in Microsoft Teams
  • Microsoft Teams
    New chat is created in Microsoft Teams
  • Pendo Feedback
    Request is created in Pendo Feedback Instant
  • Pendo Feedback
    Request status is changed in Pendo Feedback Instant
  • Pendo Feedback
    Comment is added to a request in Pendo Feedback Instant
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2.
  • Microsoft Teams
    Search user in Microsoft Teams
  • Microsoft Teams
    Get chat message in Microsoft Teams
  • Microsoft Teams
    Send channel message in Microsoft Teams
  • Microsoft Teams
    Send chat message in Microsoft Teams
  • Microsoft Teams
    Create channel in Microsoft Teams
  • Microsoft Teams
    Search channel in Microsoft Teams
  • Microsoft Teams
    Create online meeting in Microsoft Teams
  • Microsoft Teams
    Get user by ID in Microsoft Teams

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Ready Workflows Ready Workflows for Microsoft Teams + Pendo Feedback Integration

Capture feedback requests, notify your team in channels, update tracking systems, and streamline product planning, all in just one click.

Most popular automationmost-popular-automations
Pendo Feedback + Microsoft Teams Integration

Send Microsoft Teams message for new Pendo Feedback request

When you receive a new Pendo Feedback request, you can automatically send a Microsoft Teams message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Microsoft Teams message today. Your future self will thank you.
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Connect more apps to your Microsoft Teams + Pendo Feedback flow

Route feedback data into your project management, CRM, or support tools the moment a request comes in. Pick a combination and activate it in one click.

Microsoft Teams
Pendo Feedback
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Jira Software CloudJira Software Cloud (4)
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NotionNotion (4)
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SlackSlack (4)
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ZendeskZendesk (4)
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SalesforceSalesforce (4)
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Google DriveGoogle Drive (4)
P
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When a Pendo Feedback request is created, send a Microsoft Teams channel message and create a Jira Software Cloud issue.
New feedback requests instantly trigger a Microsoft Teams notification and create a tracked issue in Jira Software Cloud without manual data entry.
P
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When a Pendo Feedback request status changes, notify your Microsoft Teams channel and update the Jira Software Cloud issue.
Status updates in Pendo Feedback automatically post to Microsoft Teams and update the linked issue in Jira Software Cloud.
P
M
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When a comment is added to a Pendo Feedback request, post a Microsoft Teams update and add a comment in Jira Software Cloud.
Discussions on feedback requests sync seamlessly to Microsoft Teams and Jira Software Cloud so context is never lost.
P
M
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Use Claude to summarise Pendo Feedback requests, post the brief in Microsoft Teams, and create a Jira Software Cloud epic.
Claude analyses incoming feedback requests, posts summaries to Microsoft Teams, and sets up structured epics in Jira Software Cloud.

Supported triggers and actions for Microsoft Teams and Pendo Feedback

Mix and match to build the exact automation you need

Microsoft Teams
Microsoft Teams Triggers & Actions
Chat message is received in Microsoft Teams
Triggers the automation when a chat message is received
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Message posted in channel in Microsoft Teams
Triggers the automation when a message needs to be sent via SMS
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Channel is created in Microsoft Teams
Triggers the automation when a new channel is created
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New chat is created in Microsoft Teams
Triggers the automation when a new conversation is initiated
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Search user in Microsoft Teams
Searches for a user
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Get chat message in Microsoft Teams
Get chat message
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Send channel message in Microsoft Teams
Sends a message to a channel
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Send chat message in Microsoft Teams
Sends a chat message to a recipient or group
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Create channel in Microsoft Teams
Creates a new channel
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Search channel in Microsoft Teams
Searches for a channel
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Create online meeting in Microsoft Teams
Schedules a new online meeting
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Get user by ID in Microsoft Teams
Retrieves user information using their id
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Pendo Feedback
Pendo Feedback Triggers & Actions
Instant
Request is created in Pendo Feedback
Triggers the automation when a new request is created
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Instant
Request status is changed in Pendo Feedback
Triggers the automation when the status of a request is updated
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Instant
Comment is added to a request in Pendo Feedback
Triggers the automation when a comment is added to a request
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No action is available

What can you automate with Microsoft Teams + Pendo Feedback?

Streamline your feedback management workflows from initial customer submission to final delivery.

What you can automate?
🚀
Sync every new request instantly
Capture new feature requests the moment they are created in Pendo Feedback and broadcast them to Microsoft Teams channels automatically.
📝
Capture all submitted feedback fields
Map descriptions, customer details, and request categories directly into your collaboration channels instead of just basic notification text.
🔔
Alert the right team member immediately
Send targeted Microsoft Teams messages to specific project channels as soon as high-priority customer feedback arrives.
🔀
Route requests conditionally
Direct requests to different chat channels or project boards based on specific tags or categories submitted in the feedback form.
🔄
Keep channels updated on status changes
Automatically post progress updates to Microsoft Teams whenever a feature request status changes in Pendo Feedback.
📋
Log comments and discussion threads
Ensure every customer comment added to a request triggers a corresponding update in your team collaboration channels.
🎯
Manage lifecycle stage transitions
Track requests smoothly from review stages to implementation milestones without manual status checks.
🔗
Extend workflows to external tools
Connect Pendo Feedback and Microsoft Teams with Jira Software Cloud or Notion to build multi-step product development pipelines.
And much more...

Who is Microsoft Teams + Pendo Feedback integration for?

Product teams, customer success managers, and engineering leaders depend on real-time feedback updates to eliminate manual tracking bottlenecks and align cross-functional priorities.

Product managers
Product managers
Customer success leads
Customer success leads
Client success directors
Client success directors
Support operations heads
Support operations heads
Engineering leads
Engineering leads
Operations managers
Operations managers
📈
Product managers
You're managing dozens of customer feature requests but your team channels only update when someone manually exports data, so the request counts you're planning against are always a few hours behind — connecting these apps means every new request lands in your chat instantly and your product data stays current.
⚡
Customer success leads
You need to respond immediately when VIP clients submit critical product feedback, but manual log reviews leave you finding out far too late — automating both apps means urgent requests trigger team alerts instantly and you can follow up without delay.
🤝
Client success directors
You answer to enterprise stakeholders who want visible proof that their feature requests are being reviewed, but disconnected tools make progress hard to show — with this integration, every status update syncs to your collaboration channels and your clients see action right away.
📊
Support operations heads
The volume of inbound feature requests is too high for anyone to keep up by hand, leading to missed feedback items and frustrated agents — integrating these apps means every ticket and request routes automatically and your support queue stays completely organized.
⚙️
Engineering leads
You depend on product managers to hand over structured feature requirements, but manual copy-pasting creates delays and missing details — connecting these apps means every request becomes a tracked issue instantly and development starts without friction.
🗂️
Operations managers
You need a reliable history of all customer product feedback, but fragmented records keep leaving gaps in your project tracking databases — automating both apps means every request logs cleanly and your audit trail remains complete.
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Why choose Integrately to automate Microsoft Teams + Pendo Feedback

Build and manage your Microsoft Teams + Pendo Feedback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Teams + Pendo Feedback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
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24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Microsoft Teams to Pendo Feedback?
Frequently Asked Questions
You can connect Microsoft Teams to Pendo Feedback in 1 click using ready templates or ask Integrately AI to build the integration. It links seamlessly with tools like Jira Software Cloud, Notion, and Slack.
Can I automatically notify Microsoft Teams when a new Pendo Feedback request is created?
Frequently Asked Questions
Can I connect Microsoft Teams, Pendo Feedback, and Jira Software Cloud?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Teams and Pendo Feedback?
Frequently Asked Questions
How does Microsoft Teams handle incoming data from Pendo Feedback?
Frequently Asked Questions
Can Pendo Feedback trigger actions across other tools instantly?
Frequently Asked Questions
Do I need coding skills to automate Microsoft Teams and Pendo Feedback?
Frequently Asked Questions
Is the Microsoft Teams and Pendo Feedback integration free?
Frequently Asked Questions
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