It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Microsoft Outlook integration. Whenever a new ticket is created in Zendesk, you will immediately receive a email in Microsoft Outlook notifying you. This way, you can jump on the issue right away and provide the support your customers need.
Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Microsoft Outlook emails for new Zendesk tickets today - your customers will appreciate it!
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Microsoft Outlook. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Microsoft Outlook integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Outlook.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Microsoft Outlook or Zendesk With 1400+ Other Apps
Microsoft Outlook
Microsoft Outlook is your one-stop shop for staying connected, productive, and on-top of business. It is a highly functional solution providing you with email, calendars, contacts management, tasks and notes all in one place.
Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.