tawk.to + Macanta Integration

Connect tawk.to to Macanta - Automate your workflows in 1-click

With tawk.to automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Make use of Macanta automations to centralize customer data, sync data across different platforms, automate lead nurturing, and improve sales funnels. Get the best of both with Integrately’s tawk.to + Macanta integration.
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tawk.to + Macanta Integration

Create Macanta contact for new tawk.to chat

When someone completes your tawk.to, a new contact is automatically created in your Macanta. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - Macanta integration set up makes it easy to manage your customer relationships and grow your business.
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tawk.to + Macanta Integration

Create Macanta task for new tawk.to chat

It's important to stay on top of your customer relationships, and one way to do that is to create Macanta tasks for new tawk.to chats received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Macanta task for new tawk.to chat received today - your customers will thank you for it!
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tawk.to + Macanta Integration

Create Macanta contact from new tawk.to ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Macanta. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Macanta integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Macanta.

This makes it easy to keep track of your support tickets and contacts in one place.
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Create Your Own tawk.to & Macanta Integration Without Any Code

1. Select when the automation is executed
2. Select what action you want to automate
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tawk.to + Macanta Integration
1.
  • tawk.to
    Chat has started in tawk.to

    Triggers the automation whenever a new conversation is initiated

    Instant
  • tawk.to
    Chat has ended in tawk.to

    Triggers the automation whenever a chat is marked as complete

    Instant
  • tawk.to
    Ticket is created in tawk.to

    Triggers the automation whenever a new ticket is created

    Instant
2.
  • Macanta
    Create Task in Macanta

    Automatically creates a new task

  • Macanta
    Create a Data Object in Macanta

    Automatically creates a new data object

  • Macanta
    Get Contact Details in Macanta

    Automatically retrieves contact details from the addressbook

  • Macanta
    Edit a Data Object in Macanta

    Automatically edits an existing data object

  • Macanta
    Get Data Object via Item ID in Macanta

    Automatically retrieves a data object based on its unique item ID

  • Macanta
    Get Data Object by Field Value ID in Macanta

    Automatically retrieves a data object based on its field value ID

  • Macanta
    Create or Update Contact in Macanta

    Automatically adds or update contact information

  • Macanta
    Create DO Note in Macanta

    Automatically creates a new data object note

  • Macanta
    Create Note in Macanta

    Automatically creates a new note in the particular format

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