Jotform + WATI Integration

Integrate Jotform to WATI in one click, or tell Integrately AI how you want each submission handled. Send WhatsApp template messages, create contacts, update attributes, and notify your team instantly.

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1.
  • Jotform
    Form is submitted in Jotform
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.

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Ready Workflows Ready Workflows for Jotform + WATI Integration

Capture submissions, create WhatsApp contacts, send template messages, and update contact attributes, all in just one click.

Most popular automationmost-popular-automations
Jotform + WATI Integration

Create WATI contact for new Jotform form submission

When someone completes your Jotform, a new contact is automatically created in your WATI. This way, you can quickly follow up with the form submission and turn them into a customer!

Plus, all of the information from the Jotform is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Jotform - WATI integration set up makes it easy to manage your customer relationships and grow your business.
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Jotform + WATI Integration

Send WATI message for new Jotform form submission

When you receive a new Jotform form submission, you can automatically send a WATI message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic WATI message today. Your future self will thank you.
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Connect more apps to your Jotform + WATI flow

Log form responses and WhatsApp chats in spreadsheets, sync customer records to your CRM, or manage billing events. Pick a combination and activate it in one click.

Jotform
WATI
+
Google SheetsGoogle Sheets (5)
+
AirtableAirtable (4)
+
HubSpotHubSpot (4)
+
Google DriveGoogle Drive (3)
+
StripeStripe (3)
+
GmailGmail (3)
J
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Add every Jotform submission to a Google Sheets row, and send a template message in WATI
Form submissions land in Google Sheets instantly and trigger a WATI template message, keeping your tracking updated and customers engaged.
W
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When a WATI contact is created, log the details in Google Sheets and send a session message in WATI
New WATI contacts are recorded in Google Sheets automatically so your team always has an updated roster of active conversations.
J
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If a Jotform submission includes a support request, update Google Sheets and send a WATI template message
Support form submissions update your Google Sheets tracker and dispatch a tailored WhatsApp template message instantly.
J
C
G
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Use ChatGPT to summarise Jotform submissions, save them in Google Sheets, and send a WATI template message
ChatGPT extracts key details from Jotform entries, logs the summary in Google Sheets, and triggers a WATI template message.
W
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When a WATI message is received, log the interaction in Google Sheets and update contact attributes in WATI
Incoming WhatsApp messages update your Google Sheets tracking log and refresh contact attributes in WATI automatically.

Supported triggers and actions for Jotform and WATI

Mix and match to build the exact automation you need

Jotform
Jotform Triggers & Actions
Form is submitted in Jotform
Triggers the automation when a form is filled
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Get form submission by ID in Jotform
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Create form submission in Jotform
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Jotform + WATI?

Streamline your customer communications by connecting form submissions directly to automated WhatsApp messaging workflows.

What you can automate?
🚀
Trigger instant WhatsApp messages from form submissions
Send automated WATI template messages the exact moment a user submits a form in Jotform. Eliminate manual follow-ups and engage prospects while their interest is highest.
📋
Capture every submitted form field accurately
Map all submitted answers from Jotform into your WATI contact attributes. Ensure no custom question data or contact details get left behind during transfer.
🔔
Notify your team as soon as responses arrive
Alert internal team members instantly when high-value Jotform entries come in. Ensure prompt internal review and seamless handoffs.
🔀
Route messages based on submitted form answers
Send different WATI template messages depending on specific options selected in your Jotform fields. Tailor your communication automatically to customer needs.
🔄
Keep contact records up to date automatically
Update WATI contact attributes whenever returning users submit new information through Jotform. Maintain accurate customer profiles effortlessly.
👥
Create or update contacts without duplicates
Check existing records before creating new entries in WATI. Keep your customer database clean and free of redundant profiles.
💬
Handle ongoing customer replies and session messages
Automate responses when replies are received to sent messages in WATI. Maintain smooth conversational flows without manual monitoring.
📊
Extend your workflow to Google Sheets
Connect Jotform and WATI with Google Sheets to log every submission and chat interaction in a centralised spreadsheet for easy reporting.
And much more...

Who is Jotform + WATI integration for?

Connecting Jotform and WATI eliminates manual data entry, bridging form submissions with instant WhatsApp messaging for fast-moving teams.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
E-commerce store owners
E-commerce store owners
Sales development reps
Sales development reps
Operations managers
Operations managers
📈
Performance marketers
You're running lead generation campaigns via online forms, but your tracking metrics are always delayed because submissions sit in Jotform until someone manually exports them — with this integration, every new form submission updates your records instantly and your campaign analytics stay current.
⚡
Customer support leads
You need to respond to incoming inquiries instantly, but waiting to manually check Jotform submissions means customers wait hours for a reply — with this integration, every form submission triggers an immediate WhatsApp template message so you engage prospects right away.
📋
Account managers
You report on client onboarding progress weekly, but collecting form responses and updating records manually leaves gaps in your timelines — with this integration, every submission updates your records automatically and keeps your reporting accurate.
🛒
E-commerce store owners
The volume of customer orders and inquiry submissions is too high for your team to process by hand without missing details — with this integration, every order form automatically creates contacts and triggers WhatsApp confirmations without manual entry.
💼
Sales development reps
You depend on inbound form submissions to kick off your outreach, but delays in spotting new entries cost you valuable response time — with this integration, every submission flows straight into WATI so you can start conversations immediately.
🗂️
Operations managers
You need a reliable, complete history of customer interactions, but manual data transfers between Jotform and WATI leave missing records — with this integration, every form submission and contact update is logged reliably.
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Why choose Integrately to automate Jotform + WATI

Build and manage your Jotform + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jotform + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Jotform to WATI?
Frequently Asked Questions
You can connect Jotform to WATI in 1 click using ready workflows on Integrately, or ask Integrately AI to build the automation and map the fields. It takes seconds to link your accounts and sync data with Google Sheets, Airtable, HubSpot, and 1,500+ other apps.
Can I automatically send a WhatsApp message when a Jotform form is submitted?
Frequently Asked Questions
Can I connect Jotform, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Jotform and WATI?
Frequently Asked Questions
How does Jotform handle form submission data in this integration?
Frequently Asked Questions
Can I update contact attributes in WATI automatically?
Frequently Asked Questions
Do I need coding skills to automate Jotform and WATI?
Frequently Asked Questions
Is the Jotform and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Jotform or WATI With 1500+ Other Apps

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