Integrate Jira Software Server to Twilio in one click, or tell Integrately AI how you want each issue handled. Notify your team, send instant customer updates, log call details, and trigger follow-ups automatically.
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Jira Software Server + Twilio flow
Send issue details to your documentation workspace, update team communication channels, and log customer tickets as your workflows run. Pick a combination and activate it in one click.
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Confluence (4)
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GitHub (4)
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Slack (4)
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Zendesk (4)
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Google Drive (4)
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PagerDuty (4)
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Create a Confluence page from every new Jira Software Server issue, and send a notification SMS in Twilio.
New Jira Software Server issues instantly generate a Confluence page for documentation while alerting your team via Twilio SMS, removing manual handoffs between tracking and wiki updates.
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When a Twilio message is received, update the Confluence project page and add a comment in Jira Software Server.
Incoming Twilio messages update your Confluence project documentation and log a comment in Jira Software Server automatically.
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Use Claude to summarise new Jira Software Server comments, update the Confluence documentation page, and send a Twilio SMS.
Claude generates concise summaries of Jira Software Server comments, updates Confluence pages, and alerts stakeholders via Twilio.
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When a Jira Software Server project is created, set up a Confluence tracking space and notify the team via Twilio SMS.
New projects in Jira Software Server automatically trigger a Confluence workspace creation and a Twilio SMS notification.
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Create a GitHub issue from every new Jira Software Server issue, and send a notification via Twilio.
Sync Jira Software Server agile issues directly to GitHub repositories while keeping stakeholders informed via Twilio SMS updates.
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When a GitHub pull request is merged, update the Jira Software Server issue and send a Twilio SMS confirmation.
Merged code in GitHub automatically updates your Jira Software Server tracking and dispatches a Twilio SMS.
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Use Gemini to categorise GitHub commit messages, update Jira Software Server issues, and send a Twilio alert.
Gemini categorises commit logs, updates Jira Software Server tasks, and notifies teams through Twilio SMS.
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When a Twilio call finishes, create a GitHub issue for follow-up development and update Jira Software Server.
Post-call action items from Twilio generate GitHub issues and log updates in Jira Software Server instantly.
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Post new Jira Software Server issues to Slack, and send a secondary SMS reminder via Twilio.
Notify your team in Slack immediately when a Jira Software Server issue is created, while dispatching a Twilio SMS backup.
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When a Twilio recording is available, notify your Slack channel and update the Jira Software Server issue.
Call recordings in Twilio trigger Slack channel notifications and update Jira Software Server issue comments.
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Use OpenAI to summarise Jira Software Server issue updates, post to Slack, and send a Twilio SMS.
ChatGPT summarises Jira Software Server changes, broadcasts to Slack, and sends a Twilio text message.
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When a Jira Software Server comment is added, notify your team in Slack and dispatch a Twilio WhatsApp message.
New comments in Jira Software Server trigger Slack notifications and send WhatsApp alerts via Twilio.
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Create a Jira Software Server issue from every new Zendesk ticket, and notify support via Twilio.
Escalate support tickets from Zendesk into Jira Software Server engineering tasks while alerting agents via Twilio SMS.
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When a Twilio SMS is received, create a Zendesk ticket and update Jira Software Server.
Customer SMS messages in Twilio automatically generate Zendesk support tickets and log Jira Software Server records.
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Use Claude to analyse Zendesk ticket urgency, create a Jira Software Server issue, and send a Twilio alert.
Claude evaluates Zendesk ticket priority, opens high-priority Jira Software Server issues, and sends Twilio alerts.
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When a Jira Software Server issue is resolved, update the Zendesk ticket and send a Twilio customer update.
Resolved Jira Software Server issues update Zendesk support tickets and notify customers via Twilio SMS.
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Upload new Jira Software Server attachments to Google Drive, and notify the team via Twilio.
Jira Software Server file attachments automatically back up to Google Drive with instant Twilio SMS notifications.
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When a Google Drive file is shared, create a Jira Software Server issue and send a Twilio alert.
Shared Google Drive documents generate tracking issues in Jira Software Server and notify teams via Twilio.
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Use Gemini to parse Google Drive document content, create a Jira Software Server issue, and text via Twilio.
Gemini extracts actionable items from Google Drive files, creates Jira Software Server issues, and sends Twilio SMS.
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When a Twilio transcription is available, save the text file in Google Drive and update Jira Software Server.
Twilio call transcriptions save automatically to Google Drive with corresponding Jira Software Server updates.
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Trigger a PagerDuty incident from critical Jira Software Server issues, and send a Twilio backup alert.
High-priority Jira Software Server issues open PagerDuty incidents instantly while triggering backup Twilio SMS alerts.
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When a PagerDuty incident is triggered, create a Jira Software Server issue and send a Twilio notification.
PagerDuty incidents automatically generate tracking issues in Jira Software Server and notify teams via Twilio SMS.
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Use Claude to evaluate PagerDuty alert severity, update Jira Software Server, and dispatch a Twilio SMS.
Claude analyses PagerDuty alert logs, updates Jira Software Server tasks, and sends Twilio emergency texts.
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When a Twilio call status changes to failed, create a PagerDuty incident and log a Jira Software Server issue.
Failed Twilio communication calls trigger PagerDuty incidents and record Jira Software Server bug reports.
Supported triggers and actions for Jira Software Server and Twilio
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Automatically send a Twilio SMS message whenever a new issue is created in Jira Software Server, ensuring your team responds instantly to urgent customer or project requests.
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Capture every submitted issue field
Map all available Jira Software Server issue attributes and custom fields directly into your Twilio communications instead of just basic text strings.
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Notify stakeholders instantly on events
Keep your entire department informed by dispatching automated Twilio messages the moment issue comments or project updates occur.
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Route communications based on issue priority
Send different Twilio SMS or WhatsApp templates depending on whether a Jira Software Server issue priority is created as high, medium, or low.
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Keep issue records updated in real time
Update Jira Software Server issues automatically when Twilio call statuses change or when customer messages are received.
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Search and update existing records
Search for existing Jira Software Server issues by field before creating new entries, preventing duplicate tickets across your agile boards.
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Handle call completion and recordings
Log call details, transcripts, and recording links from Twilio directly into Jira Software Server comments when a call is finished.
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Extend workflows to Confluence and Slack
Connect your Jira Software Server and Twilio core flow with Confluence, Slack, or GitHub to build powerful multi-step automation pipelines.
And much more...
Who is Jira Software Server + Twilio integration for?
Project managers, support teams, and developers managing agile tasks who need instant communication channels linked to their issue tracking ecosystem.
Project Managers
Support Leads
Client Success Managers
Agile Developers
QA Engineers
Operations Directors
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Project Managers
You track issue metrics and sprint progress across agile boards, but your communication logs remain disconnected from your tracking data so your reports are always missing critical context — integrating these apps means every update triggers instant SMS alerts and keeps your project metrics fully synchronised.
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Support Leads
You need to act fast when high-priority tickets appear, and manual checking means you find out about urgent customer bottlenecks too late — with this integration, every critical issue immediately dispatches automated Twilio notifications to your response team.
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Client Success Managers
You answer to stakeholders who want to see active development progress on their requests, but manual status updates leave gaps in client visibility — connecting these apps means your clients receive real-time SMS updates the moment issues are resolved.
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Agile Developers
The volume of incoming bug reports and customer tickets is too high for anyone to keep up by hand without missing critical tasks — automating both apps means every issue flows directly into your pipeline with zero manual data entry.
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QA Engineers
You own the testing phase and depend on upstream teams to hand over complete issue details before verification can begin — automating both apps means every ticket arrives with full communication history attached instantly.
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Operations Directors
You need a reliable audit history of all project milestones and communications, but manual logging keeps leaving gaps in your records — automating both apps means every interaction and issue state change is logged accurately.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + Twilio
Build and manage your Jira Software Server + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Jira Software Server to Twilio in 1 click using ready workflows on Integrately, or use Integrately AI to build custom integrations with Confluence, Slack, and Zendesk.
Can I send a Twilio SMS automatically when a new Jira Software Server issue is created?
Yes, you can trigger a Twilio SMS automatically whenever a new Jira Software Server issue is created using ready automation workflows or customise it with Integrately AI.
Can I connect Jira Software Server, Twilio, and Slack?
Yes, you can connect Jira Software Server, Twilio, and Slack in multi-step workflows to sync agile issues, send text alerts, and notify team channels along with 1,500+ other apps.
What is a good Zapier alternative for Jira Software Server and Twilio?
Integrately is a leading alternative for connecting Jira Software Server and Twilio, offering 20 million+ templates, 24/5 live chat support, and AI automation at 3x to 10x lower cost.
How does Jira Software Server handle issue triggers for Twilio SMS?
Can Twilio call events update Jira Software Server issues?
Yes, when a Twilio call is finished or when call statuses change, Integrately can automatically update Jira Software Server issues or add comments with call details.
Do I need coding skills to automate Jira Software Server and Twilio?
No coding skills are needed to connect Jira Software Server and Twilio. You can use pre-built templates or describe your workflow to Integrately AI to build it instantly.
Is the Jira Software Server and Twilio integration free?