Jira Software Server + ServiceM8 Integration
Integrate Jira Software Server to ServiceM8 in one click, or tell Integrately AI how you want each issue handled. Create service jobs, update client records, notify your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Issue is created in Jira Software Server- Issue is updated in Jira Software Server
- Issue is created(via JQL) in Jira Software Server
- Project is created in Jira Software Server
- Comment is added in Jira Software Server
- Issue type is created in Jira Software Server
- Issue priority is created in Jira Software Server
Job review is received in ServiceM8 Instant- Proposal is viewed in ServiceM8 Instant
- Job is updated in ServiceM8 Instant
- Job badge is added in ServiceM8 Instant
- Job badge is removed in ServiceM8 Instant
- Job invoice is paid in ServiceM8 Instant
- Job invoice is sent in ServiceM8 Instant
- Job is checked in in ServiceM8 Instant
- Job is checked out in ServiceM8 Instant
- Job note is added in ServiceM8 Instant
- Job photo is added in ServiceM8 Instant
- Job quote is accepted in ServiceM8 Instant
- Job quote is sent in ServiceM8 Instant
- Proposal is sent in ServiceM8 Instant
- Job status is changed in ServiceM8 Instant
- Job video is added in ServiceM8 Instant
- Staff has clocked off in ServiceM8 Instant
- Staff has clocked on in ServiceM8 Instant
- Job is completed in ServiceM8 Instant
- Job is queued in ServiceM8 Instant
- Message is received in inbox in ServiceM8 Instant
- Form is submitted in ServiceM8 Instant
- Company is updated in ServiceM8 Instant
- Company is created in ServiceM8 Instant
- New job is created in ServiceM8 Instant
- New client is added in ServiceM8 Instant
- Form is completed in ServiceM8 Instant
2.
- Update issue in Jira Software Server
- Create issue in Jira Software Server
- Search issue by field in Jira Software Server
- Add comment to issue in Jira Software Server
- Add watcher to issue in Jira Software Server
- Get comment by issue in Jira Software Server
- Search user in Jira Software Server
- Search user by email in Jira Software Server
- Search client in ServiceM8
- Get job details by UUID in ServiceM8
- Get staff by UUID in ServiceM8
- Get job client details by company UUID in ServiceM8
- Get job client contact by company UUID in ServiceM8
- Create a job in ServiceM8
- Create a client in ServiceM8
Trusted by experts at...
Ready Workflows for Jira Software Server + ServiceM8 Integration
Create service jobs, update client details, log comments, alert your team, and trigger follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Jira Software Server + ServiceM8 flow
Connect your core automation to messaging, invoicing, and support tools to keep your entire team aligned. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
Xero (8)
Xero (8) +
QuickBooks Online (8)
QuickBooks Online (8) +
Google Drive (8)
Google Drive (8) +
Gmail (8)
Gmail (8) +
Stripe (8)
Stripe (8) J
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Create a ServiceM8 job from every new issue in Jira Software Server, and notify your team instantly on Slack
New Jira Software Server issues appear as ServiceM8 jobs instantly while your team gets notified in Slack, eliminating manual entry.
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When a new job is created in ServiceM8, create an issue in Jira Software Server, and alert your support channel in Slack
ServiceM8 jobs automatically generate Jira Software Server issues and notify your support channel in Slack.
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When a ServiceM8 job status is changed, update the matching Jira Software Server issue and post the status in Slack
Job status updates in ServiceM8 instantly reflect in Jira Software Server and post to your team channel in Slack.
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Create a Jira Software Server issue for every new ServiceM8 client, and announce it in Slack
New ServiceM8 clients automatically generate Jira Software Server issues while Slack announces the onboarding.
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If a new Jira Software Server issue has a high priority, create a ServiceM8 job and alert your urgent queue in Slack
High-priority Jira Software Server issues trigger urgent ServiceM8 jobs and notify your escalation channel in Slack.
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When a ServiceM8 job is completed, add a comment in Jira Software Server and post the completion in Slack
Completed ServiceM8 jobs automatically log comments in Jira Software Server and celebrate wins in Slack.
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Use Claude to summarise every new Jira Software Server comment, create a ServiceM8 job note, and post the summary in Slack
Claude summarises Jira Software Server comments, adds job notes in ServiceM8, and posts briefings in Slack.
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Turn every new Jira Software Server issue into a ServiceM8 job, create the invoice in Xero, and announce it in Slack
Jira Software Server issues become ServiceM8 jobs, generate Xero invoices, and trigger Slack notifications.
Supported triggers and actions for Jira Software Server and ServiceM8
Mix and match to build the exact automation you need
Jira Software Server Triggers & Actions
Issue is created in Jira Software Server
Triggers the automation when a new issue is created
Try it → Issue is created(via JQL) in Jira Software Server
Triggers the automation when a new issue is created via JQL
Try it → Project is created in Jira Software Server
Triggers the automation when a new project is created
Try it → Issue type is created in Jira Software Server
Triggers the automation when a new issue type is added
Try it → Issue priority is created in Jira Software Server
Triggers the automation when priority is assignd to any issue
Try it → ServiceM8 Triggers & Actions
Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it → Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it → Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
Try it → What can you automate with Jira Software Server + ServiceM8?
Streamline your engineering and field service operations by connecting issues, jobs, clients, and updates automatically.
⚡
Create ServiceM8 jobs from Jira issues
Automatically generate a new ServiceM8 job the moment an issue or project is created in Jira Software Server. Eliminate manual copy-pasting between your development tracker and field operations.
📋
Capture every submitted custom field
Map issue descriptions, priority levels, and client details from Jira Software Server directly into your ServiceM8 job fields so technicians have complete context.
🔔
Alert your team instantly on updates
Notify field staff and engineering teams the second an issue is updated, a job status changes, or a comment is added across either application.
🔀
Route high-priority issues conditionally
Send high-priority Jira Software Server issues to specialized ServiceM8 teams while routine requests follow standard operational workflows.
🔄
Keep issue and job statuses synchronized
Update matching Jira Software Server issues automatically whenever a ServiceM8 job status changes or reaches completion.
🔍
Search records to prevent duplicates
Look up existing client and issue databases before creating new entries to keep your records clean and avoid duplicate jobs.
💳
Handle quotes, invoices, and payments
Trigger automated actions when ServiceM8 job quotes are accepted, invoices are sent, or payments are completed successfully.
🔌
Extend your workflow to Slack
Send Jira Software Server issues and ServiceM8 job summaries straight to Slack channels to keep all stakeholders informed.
And much more...
Who is Jira Software Server + ServiceM8 integration for?
Connecting Jira Software Server and ServiceM8 eliminates manual data entry between your engineering backlog and field service operations so teams stay synchronized.
Performance analysts
Field operations managers
Account managers
Customer support leads
Project managers
Quality assurance leads
📈
Performance analysts
You're pulling reports on service jobs and development sprints from Jira Software Server and ServiceM8, but the metrics are always outdated because someone has to export and combine them by hand — this integration means your dashboards stay fully synced in real time.
🔧
Field operations managers
You manage field technicians dispatched via ServiceM8, but your support team logs tickets in Jira Software Server hours after clients call, leaving your crew waiting — with this integration, every new issue instantly creates a dispatched service job.
🤝
Account managers
You update clients on custom software deployments tracked in Jira Software Server and field service work managed in ServiceM8, but keeping both systems aligned leads to embarrassing communication gaps — automating both apps means your client updates are always accurate and immediate.
🎧
Customer support leads
You handle a massive daily influx of support tickets in Jira Software Server that require on-site visits logged in ServiceM8, but your team cannot copy data fast enough during peak hours — this integration means every high-priority issue automatically generates a service job without manual entry.
📋
Project managers
You oversee technical deliverables in Jira Software Server that require physical hardware installation tracked in ServiceM8, but handoffs stall when upstream teams forget to notify you — connecting these apps means every project stage transition immediately triggers the next operational phase.
🔍
Quality assurance leads
You audit completed service workflows and software bug fixes across Jira Software Server and ServiceM8, but missing status updates leave blind spots in your audit trails — automating both apps means every comment, photo, and status change is logged reliably.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Jira Software Server + ServiceM8
Build and manage your Jira Software Server + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Jira Software Server + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Connect Accounts
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Automation is ready
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Frequently Asked Questions
How do I connect Jira Software Server to ServiceM8?
You can connect Jira Software Server to ServiceM8 instantly using 1-click ready templates or ask Integrately AI to build your automation with apps like Slack, Xero, and QuickBooks Online.
Can I automatically create a ServiceM8 job when a Jira Software Server issue is created?
Can I connect Jira Software Server, ServiceM8, and Slack?
What is a good Zapier alternative for Jira Software Server and ServiceM8?
How does Jira Software Server handle issue updates in this integration?
How does ServiceM8 sync client details with Jira Software Server?
Do I need coding skills to automate Jira Software Server and ServiceM8?
Is the Jira Software Server and ServiceM8 integration free?
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