Jira Service Desk + SMS Idea Integration

Connect Jira Service Desk to SMS Idea - Automate your workflows in 1-click

With Jira Service Desk automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up SMS Idea automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Skip the manual back and forth! Easily automate the flow of data between Jira Service Desk & SMS Idea using Integrately.

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Ready Workflows For Jira Service Desk + SMS Idea Integration

Just click on the workflow you want to automate

Send SMS Idea message for new Jira Service Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Jira Service Desk - SMS Idea integration. Whenever a new ticket is created in Jira Service Desk, you will immediately receive a message in SMS Idea notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SMS Idea messages for new Jira Service Desk tickets today - your customers will appreciate it!

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Create Your Own Jira Service Desk & SMS Idea Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Jira Service Desk + SMS Idea Integration

Request is created in Jira Service Desk
Triggers the automation whenever a new request is created
Request is updated in Jira Service Desk
Triggers the automation whenever a request is updated

Search request in Jira Service Desk
Automatically searches for a request
Comment on request in Jira Service Desk
Automatically adds a comment to a request
Create request in Jira Service Desk
Automatically generates a new request
Get attachment by ID in Jira Service Desk
Automatically retrieves an attachment by its unique ID
Send SMS alert in SMS Idea
Automatically sends SMS notifications to designated recipients

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

See Pricing

Integrate Jira Service Desk & SMS Idea In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or SMS Idea With 1200+ Other Apps

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations

SMS idea is a web-based SMS service that provides an inexpensive, reliable and easy way to send and receive text messages from your own computer. Reaching the right people at the right time has never been easier with our innovative texting solution.

See SMS Idea Integrations