Jira Service Desk + Raisely Integration

Integrate Jira Service Desk to Raisely in one click, or tell Integrately AI how you want each donation handled. Track donor support requests, update fundraising profiles, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Raisely
    New campaign is created in Raisely
  • Raisely
    Donation is created in Raisely Instant
  • Raisely
    New interactions is created in Raisely
  • Raisely
    Person is created in Raisely Instant
  • Raisely
    Profile is created in Raisely Instant
  • Raisely
    Subscription is created in Raisely Instant
  • Raisely
    Subscription is succeeded in Raisely Instant
  • Raisely
    Subscription is resumed in Raisely Instant
  • Raisely
    Donation is refunded in Raisely Instant
  • Raisely
    Post is created in Raisely Instant
  • Raisely
    Subscription is failed in Raisely Instant
  • Raisely
    Subscription is rebilled in Raisely Instant
  • Raisely
    Subscription is paused in Raisely Instant
  • Raisely
    Subscription is updated in Raisely Instant
  • Raisely
    Subscription is deleted in Raisely Instant
  • Raisely
    Subscription is cancelled in Raisely Instant
  • Raisely
    Post is updated in Raisely Instant
  • Raisely
    Post is deleted in Raisely Instant
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2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Raisely
    Create person in Raisely
  • Raisely
    Search person in Raisely
  • Raisely
    Update person in Raisely
  • Raisely
    Add tag in Raisely
  • Raisely
    Create offline donation in Raisely
  • Raisely
    Add interaction in Raisely
  • Raisely
    Search tag in Raisely

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Ready Workflows Ready Workflows for Jira Service Desk + Raisely Integration

Create support tickets for new donations, update donor profiles, log interactions, and notify your team, all in just one click.

Most popular automationmost-popular-automations
Raisely + Jira Service Desk Integration

Create Jira Service Desk ticket for new Raisely person

If you're using Raisely to send your marketing emails, you can also use it to create and manage ticket for Jira Service Desk. person created in Raisely will automatically be created as ticket in Jira Service Desk, so you can easily keep track of all Jira Service Desk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Jira Service Desk + Raisely Integration

Create Raisely person for new Jira Service Desk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Jira Service Desk - Raisely integration. It will automatically create a Raisely person for new Jira Service Desk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Raisely persons for every Jira Service Desk ticket is a great place to start.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Jira Service Desk + Raisely flow

Extend your integration with email marketing, messaging, CRM, spreadsheets, and task management tools to keep your entire team aligned. Pick a combination and activate it in one click.

Jira Service Desk
Raisely
+
SlackSlack (5)
+
MailchimpMailchimp (4)
+
StripeStripe (3)
+
HubSpotHubSpot (4)
+
Google SheetsGoogle Sheets (4)
+
AsanaAsana (3)
R
J
S
Create a request in Jira Service Desk for every new donation in Raisely, and notify your team on Slack
New Raisely donations instantly open a support ticket in Jira Service Desk and notify your support channel on Slack, eliminating manual handoffs.
J
R
S
When a request is created in Jira Service Desk, create a person in Raisely, and post a confirmation in Slack
Support requests created in Jira Service Desk automatically register a new supporter in Raisely and alert your team in Slack.
R
J
S
When a Raisely subscription succeeds, search for the matching Jira Service Desk request and alert your finance channel in Slack
Successful Raisely subscriptions automatically update your Jira Service Desk tracking and notify your finance team on Slack.
R
C
J
S
Use ChatGPT to analyse every new Raisely interaction, create a request in Jira Service Desk, and post the summary in Slack
AI analyses new Raisely interactions, creates a corresponding Jira Service Desk request, and briefs your team in Slack.
R
J
A
S
When a new Raisely campaign is created, create a Jira Service Desk request, create a task in Asana, and announce it in Slack
New Raisely campaigns automatically trigger a Jira Service Desk request, set up an Asana task, and announce the launch in Slack.

Supported triggers and actions for Jira Service Desk and Raisely

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
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Request is updated in Jira Service Desk
Triggers the automation when a request is updated
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Search request in Jira Service Desk
Searches for a request
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Comment on request in Jira Service Desk
Adds a comment to a request
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Create request in Jira Service Desk
Generates a new request
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Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
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Raisely
Raisely Triggers & Actions
New campaign is created in Raisely
Triggers the automation when a new campaign is created
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Instant
Donation is created in Raisely
Triggers the automation when donation is made
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New interactions is created in Raisely
Triggers the automation when a new interaction is created
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Instant
Person is created in Raisely
Triggers the automation when a new person is created
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Instant
Profile is created in Raisely
Triggers the automation when a new profile is created
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Instant
Subscription is created in Raisely
Triggers the automation when a person is subscribed
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Instant
Subscription is succeeded in Raisely
Triggers the automation when subscription is succeeded
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Instant
Subscription is resumed in Raisely
Triggers the automation when subscription is resumed
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Instant
Donation is refunded in Raisely
Triggers the automation when donation is refunded
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Instant
Post is created in Raisely
Triggers the automation when post is created
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Instant
Subscription is failed in Raisely
Triggers the automation when subscription is fails
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Instant
Subscription is rebilled in Raisely
Triggers the automation when subscription is rebilled
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Instant
Subscription is paused in Raisely
Triggers the automation when subscription is paused
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Instant
Subscription is updated in Raisely
Triggers the automation when subscription is updated
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Instant
Subscription is deleted in Raisely
Triggers the automation when subscription is deleted
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Instant
Subscription is cancelled in Raisely
Triggers the automation when subscription is cancelled
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Instant
Post is updated in Raisely
Triggers the automation when post is updated
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Instant
Post is deleted in Raisely
Triggers the automation when post is deleted
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Create person in Raisely
Generates a new person
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Search person in Raisely
Retrieves information about a person
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Update person in Raisely
Updates the information of a person
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Add tag in Raisely
Assigns tags to particular items
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Create offline donation in Raisely
Logs a new offline donation
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Add interaction in Raisely
Adds an interaction
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Search tag in Raisely
Searches for a tag
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What can you automate with Jira Service Desk + Raisely?

Streamline your fundraising operations by automatically syncing donations, support requests, donor profiles, and subscription updates across both platforms.

What you can automate?
🎯
Create Jira Service Desk requests from Raisely donations
Automatically open a support ticket in Jira Service Desk the moment a new donation or interaction is created in Raisely. Eliminate manual copying and ensure rapid response times.
📋
Capture every custom field and supporter detail
Map all submitted campaign data, contact fields, and donation amounts between Raisely and Jira Service Desk. Your ticketing database retains full context for every supporter.
🔔
Notify support teams instantly upon donation
Alert your agents the second a high-value donation or support request arrives. Ensure important inquiries never wait in an unmonitored queue.
🔀
Route donations and tickets using custom conditions
Set up conditional rules to handle major contributions differently from standard gifts, routing them to specialized queues and applying appropriate tags.
🔄
Keep supporter profiles and requests synchronized
Update existing person records, subscription statuses, and request comments in real time across both applications as work progresses.
🔍
Search and update instead of creating duplicates
Automatically check for existing person profiles or requests before creating new ones. Maintain a clean, deduplicated database effortlessly.
💳
Manage subscription renewals, refunds, and cancellations
Automatically reflect subscription successes, failures, and refunds in your Jira Service Desk tracking logs and Raisely supporter profiles.
Extend your workflow with Slack or Google Sheets
Connect Slack channels or Google Sheets spreadsheets to your core Raisely and Jira Service Desk flow for enhanced team visibility and reporting.
And much more...

Who is Jira Service Desk + Raisely integration for?

Non-profit teams, fundraising managers, and support agents connect these platforms to eliminate manual data entry and streamline donor communication.

Fundraising Directors
Fundraising Directors
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
Finance Officers
Finance Officers
Support Agents
Support Agents
Operations Managers
Operations Managers
📈
Fundraising Directors
You are reviewing campaign performance reports based on Raisely data, but support request metrics in Jira Service Desk are tracked in separate silos so your totals never match up — connecting these apps means every donation and ticket syncs instantly for accurate reporting.
⏱️
Customer Support Leads
You are managing urgent donor inquiries across multiple channels in Jira Service Desk, but incoming funds in Raisely go unnoticed until donors complain — with this integration, every new donation instantly triggers a support ticket so your team can act immediately.
🤝
Client Success Managers
You are reporting campaign milestones to non-profit partners manually, but manual updates lead to missed details and delayed communications — automating both apps means partner records and tickets stay perfectly aligned.
📊
Finance Officers
You are reconciling offline donations and support logs by hand during peak fundraising seasons, but manual entry introduces costly errors — this integration means every transaction creates accurate records across both platforms without manual data entry.
🧑‍💻
Support Agents
You are waiting for fundraising teams to forward donor issues from Raisely into Jira Service Desk, but requests slip through the cracks during busy hours — integrating these apps means every donor interaction creates a ticket automatically.
🗂️
Operations Managers
You are auditing donor history across disconnected systems, but missing ticket updates leave blind spots in your supporter records — with this integration, every profile update creates a complete and searchable history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Jira Service Desk + Raisely

Build and manage your Jira Service Desk + Raisely automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Raisely with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Jira Service Desk to Raisely?
Frequently Asked Questions
You can connect Jira Service Desk to Raisely in one click using ready-made flows or ask Integrately AI to build your custom automation. It links seamlessly with tools like Slack, Mailchimp, and HubSpot.
Can I automatically create Jira Service Desk requests when a new donation is made in Raisely?
Frequently Asked Questions
Can I connect Jira Service Desk, Raisely, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jira Service Desk and Raisely?
Frequently Asked Questions
How do request updates in Jira Service Desk sync with Raisely profiles?
Frequently Asked Questions
Can Raisely subscription events trigger actions in Jira Service Desk?
Frequently Asked Questions
Do I need coding skills to automate Jira Service Desk and Raisely?
Frequently Asked Questions
Is the Jira Service Desk and Raisely integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or Raisely With 1500+ Other Apps

Jira Service Desk
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Raisely
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