Jira Service Desk + Prospect.io Integration

Integrate Jira Service Desk to Prospect.io in one click, or tell Integrately AI how you want each ticket handled. Create prospects from requests, update deals, sync organizations, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Prospect.io
    User is created in Prospect.io
  • Prospect.io
    Deal is created in Prospect.io
  • Prospect.io
    Exclusion list item is created in Prospect.io
  • Prospect.io
    Work flow is created in Prospect.io
  • Prospect.io
    Pipeline is created in Prospect.io
  • Prospect.io
    Stage is created in Prospect.io
  • Prospect.io
    Prospect is created in Prospect.io
  • Prospect.io
    Prospect has replied in Prospect.io
  • Prospect.io
    Organization is created in Prospect.io
  • Prospect.io
    Deal is lost in Prospect.io
  • Prospect.io
    Deal is won in Prospect.io
  • Prospect.io
    List is created in Prospect.io
Arrow Right
2.
  • Jira Service Desk
    Search request in Jira Service Desk
  • Jira Service Desk
    Comment on request in Jira Service Desk
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
  • Prospect.io
    Create prospect in Prospect.io
  • Prospect.io
    Exclude prospect in Prospect.io
  • Prospect.io
    Update prospect in Prospect.io
  • Prospect.io
    Search prospect in Prospect.io
  • Prospect.io
    Enroll prospect in Prospect.io
  • Prospect.io
    Create deal in Prospect.io
  • Prospect.io
    Enroll deal in Prospect.io
  • Prospect.io
    Mark deal as lost in Prospect.io
  • Prospect.io
    Mark deal as won in Prospect.io
  • Prospect.io
    Move a deal in Prospect.io
  • Prospect.io
    Update deal in Prospect.io
  • Prospect.io
    Search deal in Prospect.io
  • Prospect.io
    Create organization in Prospect.io
  • Prospect.io
    Update organization in Prospect.io
  • Prospect.io
    Search organization in Prospect.io
  • Prospect.io
    Enroll organization in Prospect.io
  • Prospect.io
    Search email in Prospect.io

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Jira Service Desk + Prospect.io Integration

Capture requests, create prospects, update deals, sync organizations, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Jira Service Desk + Prospect.io Integration

Create Prospect.io contact from new Jira Service Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Prospect.io. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Prospect.io integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Prospect.io.

This makes it easy to keep track of your support tickets and contacts in one place.
See more
Prospect.io + Jira Service Desk Integration

Create Jira Service Desk ticket for new Prospect.io deal

Prospect.io is a great tool for managing customer relationships. However, when an deal is created in Prospect.io, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Jira Service Desk whenever an deal is created in Prospect.io. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Jira Service Desk + Prospect.io flow

Route support requests to your CRM, schedule meetings, notify your team on messaging apps, and keep records updated across your stack. Pick a combination and activate it in one click.

Jira Service Desk
Prospect.io
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
+
ZoomZoom (4)
J
H
P
When a request is created in Jira Service Desk, create a contact in HubSpot and create a prospect in Prospect.io.
New Jira Service Desk requests instantly become HubSpot contacts and Prospect.io prospects without manual data entry.
J
H
P
When a request is updated in Jira Service Desk, update the matching contact in HubSpot and update the prospect in Prospect.io.
Keep contact details aligned across Jira Service Desk, HubSpot, and Prospect.io whenever a request changes.
J
H
P
If a Jira Service Desk request is high priority, create a priority deal in HubSpot and enroll the prospect in Prospect.io.
High-priority support requests automatically generate sales deals in HubSpot and start outreach sequences in Prospect.io.
J
H
P
Use ChatGPT to summarise every new Jira Service Desk request, save it in HubSpot, and create a prospect in Prospect.io.
ChatGPT extracts key points from support requests, updates HubSpot, and sets up outreach in Prospect.io.

Supported triggers and actions for Jira Service Desk and Prospect.io

Mix and match to build the exact automation you need

Jira Service Desk
Jira Service Desk Triggers & Actions
Request is created in Jira Service Desk
Triggers the automation when a new request is created
Try it →
Request is updated in Jira Service Desk
Triggers the automation when a request is updated
Try it →
Search request in Jira Service Desk
Searches for a request
Try it →
Comment on request in Jira Service Desk
Adds a comment to a request
Try it →
Create request in Jira Service Desk
Generates a new request
Try it →
Get attachment by ID in Jira Service Desk
Retrieves an attachment by its unique id
Try it →
Prospect.io
Prospect.io Triggers & Actions
User is created in Prospect.io
Triggers the automation when a new user is created
Try it →
Deal is created in Prospect.io
Triggers the automation when a deal is created
Try it →
Exclusion list item is created in Prospect.io
Triggers the automation when an item is added to the exclusion list
Try it →
Work flow is created in Prospect.io
Triggers the automation when a new workflow is created
Try it →
Pipeline is created in Prospect.io
Triggers the automation when a new pipeline is created
Try it →
Stage is created in Prospect.io
Triggers the automation when a new stage is created
Try it →
Prospect is created in Prospect.io
Triggers the automation when a new prospect is added
Try it →
Prospect has replied in Prospect.io
Triggers the automation when a prospect replies
Try it →
Organization is created in Prospect.io
Triggers the automation when a new organization is created
Try it →
Deal is lost in Prospect.io
Triggers the automation when a deal is lost
Try it →
Deal is won in Prospect.io
Triggers the automation when a deal is won
Try it →
List is created in Prospect.io
Triggers the automation when a new list is created
Try it →
Create prospect in Prospect.io
Generates a new porspect
Try it →
Exclude prospect in Prospect.io
Excludes a prospect
Try it →
Update prospect in Prospect.io
Updates prospect details with new information
Try it →
Search prospect in Prospect.io
Searches for a particular prospect
Try it →
Enroll prospect in Prospect.io
Enrolls a prospect
Try it →
Create deal in Prospect.io
Generates a new deal with
Try it →
Enroll deal in Prospect.io
Enrolls a deal
Try it →
Mark deal as lost in Prospect.io
Updates deal status to lost
Try it →
Mark deal as won in Prospect.io
Updates deal status to won
Try it →
Move a deal in Prospect.io
Organizes and manages deals and transactions
Try it →
Update deal in Prospect.io
Updates deal information based on new criteria or changes
Try it →
Search deal in Prospect.io
Retrieves and find a deal
Try it →
Create organization in Prospect.io
Generates a new invoice
Try it →
Update organization in Prospect.io
Updates organization information
Try it →
Search organization in Prospect.io
Finds and retrieves information about a organization
Try it →
Enroll organization in Prospect.io
Enrolls an organization
Try it →
Search email in Prospect.io
Scan email inbox for keywords or sender
Try it →

What can you automate with Jira Service Desk + Prospect.io?

Connect support request management with automated sales prospecting to streamline your entire customer lifecycle.

What you can automate?
🔄
Create prospects from customer support requests
Automatically generate a new prospect in Prospect.io the moment a request is created in Jira Service Desk. Bridge the gap between inbound support and outbound sales without manual data entry.
📋
Capture every submitted request detail
Map all available Jira Service Desk request fields into separate Prospect.io properties instead of just names and emails. Your outreach records become richer and more actionable.
🔔
Alert your team instantly on new tickets
Notify sales and support reps the second a high-value prospect submits a request or replies to outreach. Keep everyone aligned and responsive.
🔀
Route deals based on request priority
Trigger different Prospect.io workflows or deal stages depending on the priority level or category submitted in Jira Service Desk requests.
🔄
Keep prospect records updated as requests change
Automatically update Prospect.io records whenever request details or status fields are modified in Jira Service Desk. Maintain flawless data consistency.
🔍
Search and update instead of creating duplicates
Check whether a prospect already exists in Prospect.io before creating a new record from a Jira Service Desk request, preventing messy duplicate entries.
Manage deal stages on ticket resolution
Automatically mark Prospect.io deals as won or lost when related Jira Service Desk requests reach specific resolution milestones.
🔗
Extend your workflow to messaging and spreadsheets
Connect Jira Service Desk and Prospect.io with third-party tools like Slack, Gmail, or Google Sheets to notify teams and log metrics in one automated sequence.
And much more...

Who is Jira Service Desk + Prospect.io integration for?

Support and sales teams synchronize customer requests and outreach campaigns to accelerate pipeline growth and eliminate manual data entry.

Revenue operations managers
Revenue operations managers
Sales development representatives
Sales development representatives
Account managers
Account managers
Customer success leads
Customer success leads
Support team leads
Support team leads
Operations directors
Operations directors
📈
Revenue operations managers
You're tracking conversion metrics across support and sales channels, but your pipeline reports only update when team members manually export requests, so the conversion rates you're optimizing against are always hours behind — with this integration, every new support request lands in your sales CRM instantly and your pipeline data stays current.
Sales development representatives
You need to reach out to high-value inbound prospects immediately, but you find out about new support inquiries too late because tickets remain trapped in helpdesk queues — automations both apps means every request immediately generates a prospect record so you can initiate outreach while interest is peak.
🤝
Account managers
You answer to key accounts that expect seamless coordination between their support tickets and ongoing sales discussions, but manual handoffs cause communication gaps — this integration means every support ticket updates your active client deals and keeps all stakeholders aligned.
📊
Customer success leads
The volume of inbound support requests is too high for anyone to keep up by hand across multiple platforms, leading to missed follow-ups and dropped leads — connecting these apps means every request automatically populates your outreach queues and tracking sheets without manual effort.
🔄
Support team leads
You own the initial request intake and depend on sales counterparts to take over enterprise account discussions, but manual handoffs delay response times — with this integration, qualifying requests automatically creates sales deals and alerts the right team members instantly.
🗂️
Operations directors
You need a reliable audit history of every customer touchpoint, but you keep finding gaps between support tickets and outreach logs — automating both apps means every request and prospect interaction is recorded synchronously across your entire tech stack.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Jira Service Desk + Prospect.io

Build and manage your Jira Service Desk + Prospect.io automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Service Desk + Prospect.io with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Jira Service Desk to Prospect.io?
Frequently Asked Questions
You can connect Jira Service Desk to Prospect.io in 1 click using ready templates on Integrately, or use Integrately AI to configure custom steps with Hubspot, Slack, and Gmail.
Can I automatically create Prospect.io prospects from Jira Service Desk support requests?
Frequently Asked Questions
Can I connect Jira Service Desk, Prospect.io, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Jira Service Desk and Prospect.io?
Frequently Asked Questions
How does Jira Service Desk handle request data in this integration?
Frequently Asked Questions
How does Prospect.io receive data from Jira Service Desk?
Frequently Asked Questions
Can I automate Jira Service Desk and Prospect.io without coding?
Frequently Asked Questions
Is the Jira Service Desk and Prospect.io integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Jira Service Desk or Prospect.io With 1500+ Other Apps

Jira Service Desk
Popular Jira Service Desk Integrations
Connect Jira Service Desk to customer success, ticketing, and messaging tools to streamline support operations.
Prospect.io
Popular Prospect.io Integrations
Sync Prospect.io with email marketing, CRM, and analytics tools to supercharge your sales outreach stack.