If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding prospects in Pardot. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Pardot integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a prospect in Pardot.
This makes it easy to keep track of your support tickets and prospects in one place.
You Can Also Connect Jira Service Desk or Pardot With 1400+ Other Apps
Jira Service Desk
Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.
Pardot is a B2B marketing automation platform that empowers marketers with lead generation, email campaigns, and analytics. It integrates with Salesforce CRM and streamlines marketing & sales efforts.