If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Nimble. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Nimble integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Nimble.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Jira Service Desk or Nimble With 1500+ Other Apps
Jira Service Desk
Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.
Nimble is a social CRM to manage your contacts, communications, activities and sales with built-in lead scoring. Nimble also allows you to track your team’s activity from their desktop or mobile devices in real time.