Intercom + WPForms Integration

Integrate Intercom to WPForms in one click, or tell Integrately AI how you want each submission handled. Capture form entries, create new leads in Intercom, assign conversations, and trigger instant follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Intercom
    Company is created in Intercom Instant
  • Intercom
    Conversation is closed by admin in Intercom Instant
  • Intercom
    Teammate replied in Intercom Instant
  • Intercom
    Admin initiates conversation in Intercom Instant
  • Intercom
    Note is added to conversation in Intercom Instant
  • Intercom
    Conversation is assigned to any teammate in Intercom Instant
  • Intercom
    User is created in Intercom Instant
  • Intercom
    User is deleted in Intercom Instant
  • Intercom
    User is unsubscribed in Intercom Instant
  • Intercom
    User email is updated in Intercom Instant
  • Intercom
    Admin opened conversation in Intercom Instant
  • Intercom
    Event is created in Intercom Instant
  • Intercom
    Conversation is tagged in Intercom Instant
  • Intercom
    Conversation is partially deleted in Intercom Instant
  • Intercom
    Conversation is snoozed in Intercom Instant
  • Intercom
    Lead is created in Intercom Instant
  • Intercom
    Message is created from user or lead in Intercom Instant
  • Intercom
    Email is added to lead in Intercom Instant
  • Intercom
    Lead is tagged in Intercom Instant
  • Intercom
    Lead is untagged in Intercom Instant
  • Intercom
    User or lead is replied in Intercom Instant
  • WPForms
    Form is submitted in WPForms Instant
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2.

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Ready WorkflowsReady Workflows   for Intercom + WPForms Integration

Capture form entries, create Intercom leads, tag user profiles, update contact records, and trigger team alerts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Intercom + WPForms flow

Route form data into your CRM, log submissions in spreadsheets, and notify your team the moment a new entry arrives. Pick a combination and activate it in one click.

Intercom
WPForms
+
WordPressWordPress (4)
+
SlackSlack (4)
+
MailchimpMailchimp (3)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
StripeStripe (3)
W
I
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Create an Intercom lead from every WPForms submission, and publish a user profile in WordPress
Form entries turn into Intercom leads and WordPress user accounts simultaneously, removing manual registration steps.
W
I
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Send form submissions to Intercom as messages, and create a WordPress post log
Log form inquiries directly into Intercom conversations while recording a backup post in WordPress.
W
I
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Update Intercom user profiles when form submissions arrive, and update WordPress user data
Keep existing user details synchronized across Intercom and WordPress after a form submission.
W
I
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Add tags to Intercom leads from WPForms submissions, and create a WordPress user profile
Tag new leads in Intercom based on form entries and provision a WordPress account automatically.

Supported triggers and actions for Intercom and WPForms

Mix and match to build the exact automation you need

Intercom
Intercom Triggers & Actions
Instant
Company is created in Intercom
Triggers the automation when a new company is created
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Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
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Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
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Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
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Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
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Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
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Instant
User is created in Intercom
Triggers the automation when a new user is created
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Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
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Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
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Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
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Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
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Instant
Event is created in Intercom
Triggers the automation when a new event is created
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Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
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Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
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Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
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Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
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Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
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Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
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Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
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Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
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Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
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Remove tag from user in Intercom
Untag a user's profile
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Add contact to company in Intercom
Adds a contact to a company
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Get admin by id in Intercom
Retrieves admin by its ID
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Create event in Intercom
Adds a new contact to the contact list
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Create user in Intercom
Generates a new user account
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Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
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Update user in Intercom
Updates user information
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Create lead in Intercom
Generates new leads for potential customers
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Update lead in Intercom
Updates the lead information
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Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
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Update company in Intercom
Updates company information
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Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
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Send message in Intercom
Delivers a message to a designated recipient
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Search user in Intercom
Searches for a user
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Search lead in Intercom
Retrieves information for a particular lead
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Search company in Intercom
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WPForms
WPForms Triggers & Actions
Instant
Form is submitted in WPForms
Triggers the automation when a form is filled
Try it →
No action is available

What can you automate with Intercom + WPForms?

Streamline your customer support and lead capture workflows by connecting WPForms submissions directly to Intercom.

What you can automate?
Create Intercom leads from form submissions
Turn every WPForms form entry into a new lead or user in Intercom automatically the moment the submit button is clicked.
📝
Capture every submitted form field
Map all custom form questions, contact details, and message fields into Intercom instead of losing detailed notes.
🔔
Alert your support team instantly
Notify your team members in real time whenever a new customer inquiry arrives through your website forms.
🔀
Route submissions based on form choices
Send enterprise inquiries and standard contact requests down different paths depending on what the user selects.
🔄
Keep customer profiles up to date
Update existing Intercom user records automatically whenever returning customers submit new information via forms.
🔍
Prevent duplicate records in your system
Search existing contacts before creating new entries to keep your Intercom database clean and organized.
🏷️
Tag users by submission category
Apply specific tags to Intercom leads automatically based on the topic or department selected in the form.
📊
Extend your workflow to Google Sheets
Capture every WPForms submission in Intercom while maintaining a complete backup log in Google Sheets.
And much more...

Who is Intercom + WPForms integration for?

Connecting Intercom and WPForms helps support teams, customer success managers, and marketers capture form submissions instantly, streamline lead routing, and eliminate manual data entry errors.

Analytics Managers
Analytics Managers
Customer Support Leads
Customer Support Leads
Agency Account Managers
Agency Account Managers
Customer Success Teams
Customer Success Teams
Sales Development Reps
Sales Development Reps
CRM Administrators
CRM Administrators
📈
Analytics Managers
You're tracking form conversion metrics across campaigns but your support reports only update when someone manually exports submissions, so your lead counts are always outdated — with this integration, every new submission populates your system instantly and your data stays current.
Customer Support Leads
You need to respond to high-priority form inquiries immediately, but manual notification delays mean leads wait hours for a reply — automating both apps means every submission creates an Intercom lead instantly so your team can engage right away.
📋
Agency Account Managers
You report client acquisition numbers to stakeholders every week, but disconnected form tools leave gaps in your pipeline tracking — this integration means every client form entry is logged automatically and your performance reports are always accurate.
👥
Customer Success Teams
You handle high submission volumes during product launches and struggle to keep contact records organized by hand — connecting these apps means every form entry is captured and structured without manual data entry bottlenecks.
💼
Sales Development Reps
You own the outbound follow-up step and depend on marketing forms to pass lead details over cleanly, but manual handoffs cause missed opportunities — automating both apps ensures every lead arrives in your CRM queue the moment the form is submitted.
🗂️
CRM Administrators
You maintain customer database integrity, but manual copy-pasting from web forms creates missing fields and duplicate entries — with this integration, clean submission records flow directly into your system without manual intervention.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Intercom + WPForms

Build and manage your Intercom + WPForms automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Intercom + WPForms with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Intercom to WPForms?
Frequently Asked Questions
You can connect Intercom to WPForms in 1 click using ready templates on Integrately or ask Integrately AI to build the automation. It takes seconds to link your accounts and start syncing form entries with WordPress, Slack, and Google Sheets.
Can I automatically create Intercom leads from WPForms submissions?
Frequently Asked Questions
Can I connect Intercom, WPForms, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Intercom and WPForms?
Frequently Asked Questions
How does Intercom handle incoming form data from WPForms?
Frequently Asked Questions
Can I map custom form fields from WPForms into Intercom?
Frequently Asked Questions
Do I need coding skills to automate Intercom and WPForms?
Frequently Asked Questions
Is the Intercom and WPForms integration free?
Frequently Asked Questions
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