Jira Service Desk + Intercom Integration

Integrately lets you integrate Jira Service Desk and Intercom instantly - without any learning curve.

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Create Your Own Jira Service Desk & Intercom Integration Without Any Code

Create Custom Workflow

Request is created in Jira Service Desk
Request is updated in Jira Service Desk
Event is created in Intercom Instant
Teammate replied in Intercom Instant
Note is added to conversation in Intercom Instant
Conversation is assigned to any teammate in Intercom Instant
User is created in Intercom Instant
User is deleted in Intercom Instant
User is unsubscribed in Intercom Instant
User email is updated in Intercom Instant
Company is created in Intercom Instant
Admin initiates conversation in Intercom Instant
Conversation is tagged in Intercom Instant
Conversation is partially deleted in Intercom Instant
Conversation is snoozed in Intercom Instant
Lead is created in Intercom Instant
Conversation is closed by admin in Intercom Instant
Message is created from user or lead in Intercom Instant
Email is added to lead in Intercom Instant
Lead is tagged in Intercom Instant
Lead is untagged in Intercom Instant
User or lead is replied in Intercom Instant
Admin opened conversation in Intercom Instant

Search request in Jira Service Desk
Comment on request in Jira Service Desk
Create request in Jira Service Desk
Get attachment by ID in Jira Service Desk
Create user in Intercom
Remove tag from user in Intercom
Add contact to company in Intercom
Send message in Intercom
Add tag to user in Intercom
Update user in Intercom
Create lead in Intercom
Update lead in Intercom
Add tag on lead in Intercom
Update company in Intercom
Add/Remove tag on company in Intercom
Create event in Intercom
Search user in Intercom
Search lead in Intercom
Search company in Intercom

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You Can Also Connect Jira Service Desk or Intercom With 1200+ Other Apps

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations

Intercom is a versatile AI customer service solution that offers an AI chatbot, help desk, and proactive support. It ensures customer satisfaction by facilitating effective communication for better issue resolution.

See Intercom Integrations