If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Insightly. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Insightly integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Insightly.
This makes it easy to keep track of your support tickets and contacts in one place.
You Can Also Connect Jira Service Desk or Insightly With 1400+ Other Apps
Jira Service Desk
Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.
Insightly's powerful CRM and project management software solution gives small to medium sized businesses the tools they need to manage their contacts, track relationships, monitor sales pipeline, organize projects and more.