Hubstaff + Zendesk Integration

Integrate Hubstaff to Zendesk in one click, or tell Integrately AI how you want each ticket handled. Create projects, add clients, create to-dos, and update your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • Hubstaff
    Create To-Do in Hubstaff
  • Hubstaff
    Create project in Hubstaff
  • Hubstaff
    Create client in Hubstaff
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for Hubstaff + Zendesk Integration

Create Hubstaff projects from new Zendesk tickets, add to-dos, manage clients, and track time, all in just one click.

Most popular automationmost-popular-automations
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Connect more apps to your Hubstaff + Zendesk flow

Users often want to notify their teams, log tasks, and email updates once support and productivity data move. Pick a combination and activate it in one click.

Hubstaff
Zendesk
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (3)
+
GmailGmail (3)
+
SalesforceSalesforce (3)
+
AsanaAsana (3)
+
Google SheetsGoogle Sheets (3)
Z
H
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When a new Zendesk ticket is created, create a Hubstaff project and notify your team on Slack.
New Zendesk tickets instantly create a Hubstaff project while your team gets notified in Slack, eliminating manual handoffs.
Z
H
S
When a Zendesk ticket is solved, create a Hubstaff to-do and post an update in Slack.
Solved Zendesk tickets log a new Hubstaff to-do and post a completion notice in Slack automatically.
Z
H
S
When a new Zendesk user is created, create a Hubstaff client and alert your team in Slack.
New Zendesk users automatically generate a Hubstaff client and trigger a Slack team alert.
Z
H
S
When a Zendesk organization is created, create a Hubstaff project and notify your channel in Slack.
New Zendesk organizations set up Hubstaff projects and notify your Slack channel instantly.

Supported triggers and actions for Hubstaff and Zendesk

Mix and match to build the exact automation you need

Hubstaff
Hubstaff Triggers & Actions
No trigger is available
Create To-Do in Hubstaff
Creates a new to-do item
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Create project in Hubstaff
Creates a new project
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Create client in Hubstaff
Generates a new client profile
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Zendesk
Zendesk Triggers & Actions
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Try it →
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
Try it →
User is created in Zendesk
Triggers the automation when a new user is created
Try it →
Group is created in Zendesk
Triggers the automation when a new group is created
Try it →
Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it →
Get organization by id in Zendesk
Try it →
Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
Try it →

What can you automate with Hubstaff + Zendesk?

Streamline your support operations and team productivity by connecting customer tickets directly to project management workflows.

What you can automate?
🚀
Create Hubstaff projects from new Zendesk tickets
Automatically set up a new project in Hubstaff the moment a support ticket is created in Zendesk, removing manual setup overhead.
📋
Capture every ticket field and customer detail
Map available Zendesk ticket attributes, organization names, and user profiles directly into Hubstaff projects and clients.
🔔
Alert your team instantly on communication channels
Send automated notifications to your support or project channels whenever ticket events trigger Hubstaff updates.
🔀
Route actions based on submitted ticket priority
Trigger specific Hubstaff to-dos or project assignments depending on the priority level selected in Zendesk tickets.
🔄
Keep project records updated as tickets evolve
Synchronize ticket status changes in Zendesk with continuous updates to your Hubstaff projects and tasks.
🔍
Avoid duplicate records with smart matching
Search existing clients and organizations before creating new Hubstaff entries from Zendesk customer profiles.
Handle ticket resolution and task completion
Generate closing to-dos in Hubstaff automatically whenever a support ticket is marked as solved in Zendesk.
🌐
Extend your workflow to external team apps
Connect your core Hubstaff and Zendesk flow to tools like Slack, Google Sheets, or Asana for complete pipeline visibility.
And much more...

Who is Hubstaff + Zendesk integration for?

Support leaders and remote team managers who need to connect customer tickets with time tracking and productivity workflows will eliminate manual data entry.

Operations managers
Operations managers
Support leads
Support leads
Account managers
Account managers
Customer success teams
Customer success teams
Project managers
Project managers
Operations leads
Operations leads
📈
Operations managers
You're reviewing time tracking reports in Hubstaff but your support ticket metrics only update when someone manually exports data, so the productivity counts you're optimising against are always a few hours behind — this integration means every new Zendesk ticket populates your workspace instantly and your metrics stay current.
Support leads
You manage high-priority customer issues in Zendesk that require immediate task setup in Hubstaff, but manual handoffs mean team members find out too late — connecting these apps means every support ticket creates a project automatically so work begins without delay.
🤝
Account managers
You answer to clients who want to see real-time progress on their requests, but copying ticket details into Hubstaff projects takes hours — automating both apps means client interactions in Zendesk immediately reflect in active project records.
📊
Customer success teams
The volume of inbound Zendesk requests is too high for anyone to keep up by hand, leading to missed client records in Hubstaff — this integration means every ticket, user, and organization flows into your productivity platform effortlessly.
⚙️
Project managers
You own project delivery and depend on support staff to hand over ticket details from Zendesk, but critical notes get lost in chat — automating both apps means every ticket update creates structured to-dos in Hubstaff the moment it occurs.
📑
Operations leads
You need a reliable history of customer requests matched against tracked billable hours, but your manual logs keep finding gaps — this integration means every Zendesk ticket creates accurate project entities in Hubstaff with complete audit trails.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Hubstaff + Zendesk

Build and manage your Hubstaff + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Hubstaff + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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in $19.99

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Frequently Asked Questions

How do I connect Hubstaff to Zendesk?
Frequently Asked Questions
You can connect Hubstaff to Zendesk in 1 click using ready workflows or ask Integrately AI to build your automation. It integrates smoothly with apps like Slack, Jira Software Cloud, and Google Sheets.
Can I automatically create Hubstaff projects from new Zendesk tickets?
Frequently Asked Questions
Can I connect Hubstaff, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Hubstaff and Zendesk?
Frequently Asked Questions
How are Zendesk tickets handled in Hubstaff automations?
Frequently Asked Questions
Can I update Hubstaff when a Zendesk organization is created?
Frequently Asked Questions
Do I need coding skills to automate Hubstaff and Zendesk?
Frequently Asked Questions
Is the Hubstaff and Zendesk integration free?
Frequently Asked Questions
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