Groove + Zendesk Integration

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Create Your Own Groove & Zendesk Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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You Can Also Connect Groove or Zendesk With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations